From start to finish we found them to be professional, understanding and supportive, by phone and…read morein person. They were quick to address our issue with the boat and quick to get it back to us from pickup to dropoff! We won't hesitate to go back and recommend them to anyone looking to purchase--to anyone needing service. Most courteous people we have had interactions with in boating!

Wow. Great place to buy a boat. Found the Pontoon I wanted, contacted Kris in the sales office and…read morehe took care of the rest. Bought the boat sight unseen and it arrived at my house exactly as he informed me. Very professional and easy to deal with. Very trust worthy. Too bad I dont live in that area, I would deal with them always.

Hanks Marine is the place to go for service on your boat, parts or to buy a new boat!!! The staff…read moreis attentive, professional and they know their boats! Highly recommend.

We purchased a boat and trailer. The owner is very friendly, knowledgeable and thorough. We did hit…read morea hiccup, but the owner came through. We definitely recommend.

The entire process, from looking at boats to signing the paperwork and even the handover, was…read moresmooth and efficient. You've clearly got your systems dialed in, which made everything feel stress-free

Like Kevin C. I was sold an engine that turned out to be a repainted P.O.S. I was told that engine…read morehad been bench tested and run for a period of time. Upon further examination, there were no signs that it had ever been run. My mechanic has already replaced defective spark plug wires, distributor cap, starter, defective carburetor and other parts that were simply useless or broken. Don't even buy a life preserver from them; it will be defective and you will drown. Their post sales service is a joke I can't believe they are still in business.

Kerri promised a great cleaning for 4 hours when I inspected the boat the trash wasn't emptied and…read morethe outside of the boat was not touched! she only cleaned bathroom and rugs, disappointed to say the least, I will be sure to tell everyone I know how horrible service was

I received Keri from Anchors Away's business card at a recent boat show, and reached out to have a…read morefew things cleaned and detailed on our boat. This was just ahead of the 4th of July so I expected her to be weeks out at the least. She physically came out to see our boat the next day, and was even able to squeeze us in a few days after that. She did an excellent job, texted photos and updates the whole time, before and after photos, and our boat looks beautiful! Would highly recommend Anchors Away!

I dealt directly with the owner, Dave McShane, who is a licensed Sea Fox dealer. He reached out to…read moreme on having a trolling motor installed on my 2023 Sea Fox 2280 Commander as he was referred by M&M Marine where I recently purchased the boat. He told me he would look into the types of trolling motors that are most commonly installed and would get back to me. He never did this, told me to bring the boat to his location, and that he would install a trolling motor. No estimates from him. He placed the onus on me to tell him the type of trolling motor. After several emails, where I included Sea Fox in the email threads, and also did research on my own and then recommended a product to him, he then refused my business and told me to go elsewhere. I have had boats well over 50 years and this is the worst experience I have ever encountered with a marine business that services boats.

Have to agree with reviews of Matt K and Will S. Not a good experience. I went there in 2022 to…read morelook at Sea Fox boats, which I first saw earlier in the year in Charleston, SC. Well built. Left because I found Dave McShane rude and condescending when answering my questions. I eventually found a 2019 Sea Fox in CT in excellent shape in spring of 2023 and bought it. But you need to get parts from your State's authorized dealer. Sea Fox will not take orders directly. I got a part last year from a young man on their staff, very nice, no issues. This year I called for a replacement T-top anchor light. Rosa McShane took my order and said she would have it shipped directly to my house, since I'm 70 miles roundtrip from their site, and it was an easy fix. She took my CC info and sent me an email saying it would be 2 weeks. 4 weeks later, no part, so I called and Rosa was 'sorry to hear that and she would talk to Sea Fox in Charleston when they (Sea Fox staff) return on Monday July 7th.' Not being able to go out at night fishing for the past month, and wanting to go out on the boat for the fireworks on July 4th, (hundreds of boats out, so an anchor light is a must, especially with the harbormaster!) I had my marina put in an OEM light on top of the T-top. Very nice, more solid than the original. I called Rosa and told her that, and that I wished to be refunded. She said I would need to get the part first and send it to them before I got a refund, but she would also check and see if Sea Fox sent it to them instead of me. Well I obviously had no part to send back (at my expense!), and would I ever get it? Turns out Sea Fox did send it to McShane Yacht Sales, so they had it, but never called me. I had to call after a month, then they looked around and found it. She said she could overnite it to me (my expense, and I already paid shipping), but I already had the new one. So it was In her possession anyway...but she told me Sea Fox charges them a $20 restocking fee and I'd have to pay that. I asked her why I would need to pay a $20 restock fee for a part I never received, and why wouldn't they be calling Sea Fox and asked for a waiver on it since Sea Fox screwed up, not me, nor McShane YS for that matter. She said she'd have Dave call me. Long story short, Dave McShane said I was being unreasonable fighting over $20. Wasn't he doing the same? Wouldn't he fight for a customer and tell Sea Fox they messed up and the customer, nor he the dealer should pay them $20 for their mistake? I was hoping so. Nope, he told me "You can call Trump!" (???). Today I got a refund check for the part LESS the $20. I'm tempted to go to Small Claims court, where McShane or Sea Fox Boats would also cover the $40.00 filing fee, and you can also get triple damages for an issue not resolved in 30 days. Dave M. told me 'fine, I have a piece of paper here that shows you ordered a Special order part from us'. So what? A light is a 'special order'? Doesn't matter what kind of order it is. I didn't get what i was promised in 2 weeks. He also said 'you can come down here and get your part', and that's when he hung up on me. But I'll just post this review here, and a few other sites as well. Lesson learned. Tom H

I don't often leave comments but I was very impressed with the work David did for us in prepping…read moreour boat for the season. Our boat had barnacles on the bottom and had not been bottom painted so it was a tough, multistep job. David was so knowledgeable about products, costs, durability and different approaches. He gave us a very detailed proposal with steps, hours, product costs, and a schedule for each step along with timing for each and was great at communicating. He stayed true to his word in terms of timing and costs. He is the ultimate professional - so polite, kind, and reliable.

I have witnessed firsthand the work ethic and attention to detail that has been provided across…read moredifferent contracts each requiring its own skillset. I look forward to working with them in the future.

Was trying to buy a new propeller and called this place which was a mistake. Woman who answered was…read moreextremely rude and condescending.called another similar business and was helped out instantly without a problem after a 5 minute phone call.

They sold my propeller that was there to be repaired to someone else and when I went to pick it up…read morethey offered to pay me scrap metal price for it. Dishonest business I would give zero stars if I could. I'm out $3500 now

Tom, Bob, and Dan are the real deal. My marine diesel fuel tank was contaminated with microbes…read morethat wreak havoc on your filters and engine. Bob and Dan did their tank clean and fuel polishing and worked wonders. They were most professional and knowledgeable and within four hours had the job done. The cost was very reasonable and they worked out all of the details with my marina to minimize EPA and insurance concerns. In fact the marina owner was also interested in their services and tank products. If you are a boat owner you know how difficult it can be to schedule service in the middle of July, my wait time was minimal and they were most responsive to my questions and need to get the fuel tanks services pretty quickly. I have been a boater for over 60 years and can't say enough about these guys and their fuel and tank cleaning services. JOB WELL DONE!

From the owner: Our local Distributorship covers the states of Rhode Island, Massachusetts and Connecticut. We…read moreprovide gasoline, diesel fuel and tank polishing (filtration and cleaning), fuel additives and consulting services to the marine, commercial and industrial markets. Providing services for marine fuel tanks, above/underground fuel storage tanks for fuel docks and filling stations, emergency generator fuel tanks, construction fuel storage tanks, construction equipment, over the road vehicles and any other storage tank for storing and filling gasoline or diesel engines.