This is a really nice local business. They have everything you might need for your boat. They do…read morerepairs here too. They also have a nice selection of fishing gear and equipment. They carry clothing and foul weather gear, along with life jackets too. That's all upstairs. This week, I needed Yamaha Ring Free for my motor. They had and it was cheaper than the best price on Amazon - $22.50 vs. $25.49. Shop local.

Not even worth the one star. Most disappointing and frustrating experience - you would think…read moreyou'll get better, honest customer service when you're spending so much money on such a huge purchase. We anticipated on receiving the boat for over 4 month since attending the New England Boat Show back in February. My dad was so excited for the fishing season. We showed up to pick up our boat and shocked it was missing the essential necessities we specifically requested and agreed upon at the show. The owner, Wally, was insultingly dishonest and didn't own up to the fact he messed up our work order. He basically didn't process the work order correctly and built the wrong boat. Can't believe he was just going to deliver the incorrect boat to us! He told us he could easily sell this boat to another customer if we don't want it (at full price probably) because he didn't want to honor the discount we agreed to at the show. He accused us of never ordering the t-top cover and any of the color request we wanted - classic bait and switch. If you're considering purchasing a boat from them, i would HIGHLY recommend you to think again. Save yourself the frustration, disappointment, disrespect and time. There's so many other options out there. I hope they don't bother attending next year's boat show since they can't deliver the correct final product.

Mike, Sean, and the crew at Stateline are awesome to work with. They are attentive and get things…read moredone right. Very pleasant experience all around.

Absolutely the best in service & repairs for any marine needs. Mike & his team of experienced techs…read morecan take care of your engine & keep it running at it's top performance level. A++

I dealt directly with the owner, Dave McShane, who is a licensed Sea Fox dealer. He reached out to…read moreme on having a trolling motor installed on my 2023 Sea Fox 2280 Commander as he was referred by M&M Marine where I recently purchased the boat. He told me he would look into the types of trolling motors that are most commonly installed and would get back to me. He never did this, told me to bring the boat to his location, and that he would install a trolling motor. No estimates from him. He placed the onus on me to tell him the type of trolling motor. After several emails, where I included Sea Fox in the email threads, and also did research on my own and then recommended a product to him, he then refused my business and told me to go elsewhere. I have had boats well over 50 years and this is the worst experience I have ever encountered with a marine business that services boats.

Have to agree with reviews of Matt K and Will S. Not a good experience. I went there in 2022 to…read morelook at Sea Fox boats, which I first saw earlier in the year in Charleston, SC. Well built. Left because I found Dave McShane rude and condescending when answering my questions. I eventually found a 2019 Sea Fox in CT in excellent shape in spring of 2023 and bought it. But you need to get parts from your State's authorized dealer. Sea Fox will not take orders directly. I got a part last year from a young man on their staff, very nice, no issues. This year I called for a replacement T-top anchor light. Rosa McShane took my order and said she would have it shipped directly to my house, since I'm 70 miles roundtrip from their site, and it was an easy fix. She took my CC info and sent me an email saying it would be 2 weeks. 4 weeks later, no part, so I called and Rosa was 'sorry to hear that and she would talk to Sea Fox in Charleston when they (Sea Fox staff) return on Monday July 7th.' Not being able to go out at night fishing for the past month, and wanting to go out on the boat for the fireworks on July 4th, (hundreds of boats out, so an anchor light is a must, especially with the harbormaster!) I had my marina put in an OEM light on top of the T-top. Very nice, more solid than the original. I called Rosa and told her that, and that I wished to be refunded. She said I would need to get the part first and send it to them before I got a refund, but she would also check and see if Sea Fox sent it to them instead of me. Well I obviously had no part to send back (at my expense!), and would I ever get it? Turns out Sea Fox did send it to McShane Yacht Sales, so they had it, but never called me. I had to call after a month, then they looked around and found it. She said she could overnite it to me (my expense, and I already paid shipping), but I already had the new one. So it was In her possession anyway...but she told me Sea Fox charges them a $20 restocking fee and I'd have to pay that. I asked her why I would need to pay a $20 restock fee for a part I never received, and why wouldn't they be calling Sea Fox and asked for a waiver on it since Sea Fox screwed up, not me, nor McShane YS for that matter. She said she'd have Dave call me. Long story short, Dave McShane said I was being unreasonable fighting over $20. Wasn't he doing the same? Wouldn't he fight for a customer and tell Sea Fox they messed up and the customer, nor he the dealer should pay them $20 for their mistake? I was hoping so. Nope, he told me "You can call Trump!" (???). Today I got a refund check for the part LESS the $20. I'm tempted to go to Small Claims court, where McShane or Sea Fox Boats would also cover the $40.00 filing fee, and you can also get triple damages for an issue not resolved in 30 days. Dave M. told me 'fine, I have a piece of paper here that shows you ordered a Special order part from us'. So what? A light is a 'special order'? Doesn't matter what kind of order it is. I didn't get what i was promised in 2 weeks. He also said 'you can come down here and get your part', and that's when he hung up on me. But I'll just post this review here, and a few other sites as well. Lesson learned. Tom H

I would rather quit boating than bring my boat there for service again, However their parts store…read moreemployees are awesome. Night and day.

I guess if you bought a boat [which I did] bought a motor [for my older boat], which I did, and had…read moremy boat at their marina - and had them fully serviced, I'd be a full client, which I am. Also, Will, the excellent salesperson sold two boats, and a motor, with fine outcomes.. EVERY transaction went as expected, perfect.The owner John knows everything about what's going on at his company, and that's great. The service is excellent and speedy. About the cost/ I never felt that I was taken advantage! [I'm an idiot about the mechanics]. All the personnel I've known over the years that I've interfaced with....have been professional and knowledgeable, and nice. Usually giving someone an opportunity to write me would be frought with risk; but, write me if you have a question about this firm..........................Doc. write me at: mimaedu@aol.com DOC

Great service I had what I needed. Extremely friendly knowledgeable. Small store much better than…read moredealing with someone at West Marine that doesn't know anything about boats motors.

I have known about bills outboard for 45 years. Just last year I started using them for all my…read moreoutboard repairs. They are a quirky bunch for sure. They are very matter of fact to speak to, but they sure do know how to fix a boat and have your motor running perfectly. They go the extra yard to make sure you are satisfied. The store is a bit messy and eclectic, but they have what you need. When you need a part or a supply, they are a great source. As another reviewer said, They are marine /outboard God's.

Wow. Great place to buy a boat. Found the Pontoon I wanted, contacted Kris in the sales office and…read morehe took care of the rest. Bought the boat sight unseen and it arrived at my house exactly as he informed me. Very professional and easy to deal with. Very trust worthy. Too bad I dont live in that area, I would deal with them always.

Friendly staff along with great selection of products. Best…read morepontoon boats on the market.

Just brought my new HCB to rick's outboard and had a great experience with both Stephanie the…read moreservice operator and there head master mercury tech Ruben. There were easy to communicate with for setting up service for my boat and where able to compete all the maintenance on the boat when they said they would. Ive already recommended some of my friends to them and would not hesitate to use them again in the future. Looking forward to working with them more in the future. Capt. Derek

Rick's has been my go to for my service for 11+years. Bought my bought in 2013, reached out for…read morerecommendations and Rick's was the one I chose. The decision wasn't due to logistics as they are 50 miles away from home, it was for the service and quality they offer. I still remember what was told to me from the start. "When you pick your boat up in the spring, I don't want to see you until the fall". This has stood true since the beginning, something you don't see when or hear of in the boating world. Fast forward to new owners, leadership at the facility. I trusted Rick to repower my boat with new motors, removing motors still in great condition due to service provided over the years but was time. Ruben now running the shop and Stephanie behind the counter managing Operations has been a great transition. Responsible, reliable and there to answer the calls whether for service or just a question. I will say behind the counter was bumpy for a bit but Steph stepped in and is killing it like a seasoned veteran of the business, getting you in for appointment, serviced and on the water as quick as possible. If it's service outside of their scope, upholstery for example, she lines you up with the proper person to get it done. What I like, 1 STOP SHOP! Rick, enjoy retirement. The teamwork of Steph and Ruben got this and is being left in great hands. When asked where I repowered or get my service, I tell them to call Ricks, ask for Steph and let them know I sent you, happy to put my name on it. You won't be disappointed! Capt Tracy

Recently needed to purchase a motor for our boat after shopping several locations we decided to go…read morewith Slips. They were great and we highly recommend you consider them for all your boating needs!

I bought my first ocean boat from Slip's. I got a great deal on a boat that I love. The few issues…read moreI had with it were dealt with promptly and efficiently. Quality, affordability, service and integrity.