Had to come on here and explain about my very enjoyable experience! The staff was very helpful and really made me feel welcomed(something you don't usually feel in a laundry) The store was very clean to the point where I couldn't find even a speck of dust. Machines worked very well and quick and dryers. Got my clothes dry very quickly! Also felt the value was very fair for being able to wash a load of clothes 10/10 cannot wait to come back read more

employee here has an ugly attitude. I asked for my money back she didn't wanted to give it to us back, the machine hasn't even started the clothes was dry and still with that information I couldn't get my money back. read more

my clothes have been stuck in one of their washers for two days now and their workers wont even try and call the owner or manager to help since they don't know how to get it open read more

There's mold on the doors and their lining especially on the big machines. Something is always broke, and it's hard to do the right person to talk to since they seem to be short staffed. The dispenser for soap and dryer sheets just takes your money and is always out. The prices keep rising, 10$ for a wash??? Last time I checked the price on water and electric hasn't rises. Greedy af and they don't care. read more

Updating my review because I decided to come back due to being lazy and not wanting to go across town. I'll go across town next time since their janitor decided to dust the fans and crown molding while my husband and I did our laundry. Clean clothes? Nah they'll just make them dirtier and then glare at you when you ask them to not dust while you're in that area. Ridiculous. You clean at night not when people are here. read more

The vending machines do not work 98% of the time, so don't put money in there. It gets very hot while doing a lot of laundry so I suggest brining a big bottle of cold water from home and a snack (fruit, nuts, or something to give you energy). The machines TAKE your money and last night we looked for a phone number or email to call and there were none on there, no signs inside of management. I'm hoping they will read this post and connect with all of us YELPERS and social media consumers who use their service. When the machines do work in most cases if you put money in for a Coke it will give you Sprite. If you select an ice cream sandwich it will give you some other frozen fruit bar. It's really a shame that they don't care. They just take our money and no room for complaints. The laundry place next door is ran by some other lady who is always there but her machines are old, ragedy, and she cheats when you dry them. She sells lotto tickets, drinks, snacks, laundry supplies, and she had tv entertainment, but it's so HOT in there and she acts like it doesn't bother her. She doesn't like for the door to be open so I can't stand going there. Roys is more updated but they just don't CARE. There are many dryers in there that do not work like the very last one on the right hand side bottom. It is only cold air. It should be fixed. I was looking for their phone number or email or something so I can contact them. Also washing machines are actually quite good. I go there because the machines really get my clothes clean and they are relatively FAST. The machines cost $4.75 and $5.50 to wash big loads. The other mid size machine is $2.75. I like to put tons of clothes in machines because it's cheaper and faster than doing the laundry at home. The dyer cost 25cents for 7 FAST minutes. But seriously if you are drying one should put all permanent press items in one machine to dry because it can cost about 50 cents or 14 minutes to dry. But towels it takes about 30 minutes to dry the big towels but they do a good job. The floors are nasty they need to be swept and mopped. The restroom has NO soap and no paper towel. Some of the machines could stand to be wiped or disinfected on outside. I do not know what the password to use the FREE wifi is. My mobile device required a password so I just figured it didn't work. They do not post a phone number to call them or email them if a machine takes your money or gets stuck. Once my clothes were stuck but by time I got done drying it released my clothes in one of small machines that cost 1.50. Well I do like coming here because it's close to UNT and it's open 24/7 and I can get my clothes washed without excuses of them being closed. This is really a good service. They just need to 1. Fix broken machines that don't DRY with HEAT only cold air. 2. Fix the vending machines and stop them from NOT giving out the products we buy. 3. POst a EMAIL or PHone number where they have somone to reply 24/7 in case of problems with service products washer, dryer, vending, or change machines. 4. have someone to sweep and mop in there. Have a attendent in there to wipe these machines 5. Connect with the customers on Social Media or provide contact info so we can let you know what's not working at your shop. 6. HIre someone to clean and to scrape GUM out of the machines and melted toys. You could do a better job. They also could have some paper or something where we can wipe them down ourselves. but I am sure they do it because they don't want people to flush paper own towel or etc. Overall it's a good service. Good lighting, cameras, and it's in a good location. BUt it could stand room for improvement. read more

Great location. Could be cleaner. The machines break a lot. Wish the staff wore a uniform or Roy's shirt that way customers can talk to them when machines break down or if there is an issue. A lot of parents take there small kids and let them be loud and run wild in there. Be prepared. read more

I stopped at this one because it said "free wifi." and everything was visible from outside -- lots of windows. It was very clean, I hate the built-up soap in the dispensers but since the lady that was cleaning up is short, I suppose she cannot see it. The price is ok ($1.50 for small load). The wifi (Roys Guest) is easily available without a password and since there were very few people there, it is fast; however, there are no accessible electrical outlets and lots of machines with blue tags (non-working). I did not try the vending machines but others did and they worked. It was cool and comfortable. read more

When the change machines shortchanges you, there is no one on duty to talk to....There is NO attendant but I FOUND the owner's phone number.... KARL KLEMENT PROPERTIES....940-627-2939...... read more