I cannot say enough wonderful things about Roz Shons Alterations & Redesigns! She helped make my daughter's prom absolutely unforgettable. From the very beginning, her customer service was professional, responsive, and attentive to every detail. What impressed me most was the care and dedication she showed throughout the entire process. Roz Shon made sure everything was perfect and truly treated us like valued customers. If you're looking for quality, professionalism, and exceptional service, I highly recommend this company. Thank you for helping create such a memorable moment for my daughter and our family! A very satisfied customer Tiffany Thompson read more

Roz Shons Alterations & Redesigns - Sewing & Alterations Near Me - Burlington, North Carolina

Roz altered my wedding dress to fit perfectly. She also did some custom work/changes (added removable sleeves, neckline change, etc) to my dress to make it just like I wanted. Along with my dress she also altered all of my groomsmen's suits and bridesmaids dresses. Everything fit perfectly and everyone loved my dress. read more

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I have never left a one star review until now. I called to ask the reason for a higher price than expected, and was immediately met with an attitude. I explained that my wedding dress was brought down from a 14 to a 2 at a different location for twenty dollars more than what she was asking for a rebuilt dress, and she began talking over me, saying that I shouldn't compare her prices. I didn't get to say anything else, she talked over me the entire time, eventually hanging up. I understand the work that goes into building a dress having done it myself - and I can't do it well! I explained that I can't afford it and I hoped she could work with me. She said she would have if I had come with a different attitude. Which I didn't have, I just wanted a price breakdown and was met with unnecessary hostility. She is now holding my dress hostage, a dress I need to have for a wedding and one I cannot afford right now. When she realized how much work was going in, I think I should have been notified and asked if I could pay that. I was expecting it to be around $150-180 and would have happily paid that amount. Now she's out her due money, and I'm out a bridesmaid dress. I've seen a lot of negative reviews with similar stories on Google. Immediately looking for a fight with anyone is no way to live and certainly not a way to get customers. It's rude, unprofessional, and immature. read more

Roz Shons Alterations & Design is truly heaven on earth for any bride facing unexpected dress challenges and in need of a miracle worker. I walked in just one day before my engagement photos with two dresses that didn't fit at all and required major realignments and adjustments. In less than 24 hours, Roz Shons didn't just fix them, she transformed them. Using fabric from both dresses, she created an entirely new gown that fit my body with absolute perfection. The craftsmanship, creativity, and care she poured into that dress left me speechless. It was more beautiful than anything I could have imagined, and it made my engagement photos unforgettable. I will be trusting this company with all of my wedding day alterations, and I know I'll be a forever client. Thank you a million times over for easing my worries, saving the day, and making me feel stunning during such an important moment. Brides, if you need a true savior in your corner, this is the place to go. read more

Now that the wedding has passed and things have settled down a little, I must come on here and leave a review for someone who was so professional and who made my little girls vision on her wedding day come to fruition. I was going to tell the story but it's too long to put in this review and it cut me short. Long story short, my daughter had lace sleeves and a swoop sleeve made for her wedding dress by a couture designer in Tennessee. To say they were done incorrectly is an understatement. Apparently the designer did not have time or material to redo the sleeves so my daughter was considering not to wear them on her wedding day. Nine days before her wedding I found Roz Shon's Alterations and Redesigns. To say I was nervous 9 days before the wedding is an understatement, but Roz Shon assured me she could fix these sleeves, so I trusted her word. This wonderful person merely looked at a photo of the sleeves my daughter had envisioned, and she made a complete new design for her. Her finished product was amazing! They looked as if they were made for the dress. For someone to design and make something that beautiful when crunched for time was so impressive to me. Thank you Roz Shon for seeing her vision and for making it all come together just in time for the wedding. Her dress was beautiful and you made that happen. We are forever grateful! Please add in your description of your business " a couture designer" for your skill, definitely exceeds that of the couture designer in Nashville, Tennessee. read more

Roz Shons Alterations & Redesigns - Sewing & Alterations Near Me - Burlington, North Carolina

Beautiful custom embroidery, clothing repairs and alterations. Quick service and fair prices.

I have used Roz and her workmanship is excellent. She will be my go to. She very timely. Her pricing is great. Loved her warmth.