We took our 8yo German shepherd to the groomer for the very first time. He's such a sweet and anxious boy and Rozo came as a neighborhood recc. We were not disappointed! They thoughtfully scheduled him during a time where there were more chill dogs and greeted him so tenderly on arrival. He did incredibly and our boy looks so handsome! read more

Rozo Dog Spa - Pet Groomers Near Me - Vancouver, Washington

Called to make an appointment and was able to get scheduled for the next day. Drop off was easy. There were about 5 or 6 other dogs in the back, not leashed or caged, getting along and socializing. I have an older dog who isn't as friendly in her golden years and did let them know to keep other dogs away from her as she can get snippy. She does great with humans. Staff accommodated. Took about an hour and 20 minutes for the dog spa service which included bath, nails and glands. When I returned my fur baby was wagging her tail, all smiles and looked and smelled clean. Marisa did a great job and went over the report card which was a nice added touch. See picture. Overall great experience and we'll be back. I took one star away as the lady at the counter wasn't friendly and walked off when I had a question. Although she did come back, it was odd to not finish communicating with the customer before just walking off. read more

Rozo Dog Spa - Report card after service - Pet Groomers Near Me - Vancouver, Washington

It was Coda's first time at the groomer, and our first time too as new puppy parents. Great experience with Lex & he got a cute bowtie, came home fluffy & clean! read more

Rozo Dog Spa - 17 week old golden retriever - Pet Groomers Near Me - Vancouver, Washington

I kind of don't want to write this review to keep rozo's all to myself, but they are so good! The owner is so personable and you can tell she adores dogs and connects with them easily. We have four dogs with a pack mentality yet we can bring them in and they, shockingly, behave. I love that all of the staff appear to love their job and the fur babies they groom! They consistently go out of their way to accommodate us. They know our names, our dogs' names, and remember their quirks and how we like them groomed. I also love that they don't keep our dogs for hours upon hours (I've had groomers keep our babies for 8 hours). We are so lucky to have Rozo's close by! read more

This place came highly recommended by my friend. I got them to cut my dog's hair earlier this year. The lady did a good job. But they have been so busy couldn't get an appointment till August. In the meantime they have hired a new guy. When I dropped my dog off he asked should I do what we have been doing and I said yes. When I picked up my dog he had shaved him naked. Later owner called me after I complained and said he had used smaller cut than before although he claimed he did what was in the card!! Beware and go here at your own risk. They probably treat their old customers well but dump new ones to newly hired very bad groomer! read more

I called yesterday to get an appointment for my new Cavapoo puppy to get groomed and she said they have a year long waitlist. She first asked if I needed to get him bathed or a haircut. I said haircut and then she told me it's a year long waitlist. I was able to get an appointment at Natures Pet Market for next Saturday and they have good reviews so I'll see how that goes and add a review afterwards for them. read more

We have taken our dog here since he was a puppy (6years!). Our dog is pretty anxious, but Rozo has always worked with him and taken great care of him. I love walking in and seeing all the happy looking dogs everywhere! read more

Pre Covid the place was great to take our dog. After Covid the place struggled like a lot of small businesses. There has been a big turn over of staff the last couple years and I understand a new owner. It now costs $100 to groom a small dog and we aren't impressed with the quality of service and communication. We've decided to try another place. read more

I've been bringing my senior chi-mix here for a few months now. What started as just a nail trim has evolved into a full spa appointment for Ozzy. He has lots of allergies and sensitive skin so they use a gentle shampoo on him. He is always so happy and looks so cute with his new bandana when I pick him up. The staff is very kind and you can tell they love what they do. Thanks, Rozo! read more

We were extremely happy with Lauren's job on nail trimming for our 4 little chihuahuas. Our barky and anxious kids were so calm in her caring hands. She is very friendly and gives you positive vibes. This spa is always ready to accommodate our dogs and provide the best service possible. We always feel welcomed at this cozy place. We also appreciate all other workers at the spa. Recommend it to everyone who needs help with their furry friends! read more

These guys are exceptionally good. Shout out to Lauren. My Westie has never looked better. The staff is super friendly and Marty loves going to "the spa". There are no cages and the well socialized pups roam around free making friends. What I specifically like is that they listen to what I ask for in a cut and then they do it. And they do it consistently. Marty has never looked better. He's 12 and set in his ways and he couldn't wait to be let in to the spa. I take him four times a year and each time the cut has been perfect. I've never encountered a better groomer. Not in this county or the one over. Highly recommend. Worth the two or three week wait for an appointment. Lastly, Marty comes out of there looking like a million bucks and he knows it too! It really is a dog's life :) read more

Lauren & Jen are simply the best! Book for a yr in advance at least! Very busy. Reasonable prices read more

Rozo Dog Spa - Hannah Belle - Pet Groomers Near Me - Vancouver, Washington

Great staff; friendly and fun. My dog can be dramatic and the staff at Rozo is great with her. I like that she is in and out in less than an hour. I LOVE that the dogs are free to roam in the enclosed area. This is the best dog groomer i have ever been to. read more

Lauren has been grooming my two Persian kitties for many years now. Their kitty appointments are VERY limited and Lauren always does her best to get them in promptly. She does a magnificent bath and full cut in 70 minutes and they both know how fancy they look when she is done. They come home smelling terrific and I couldn't be happier with her service. She is one-of-a-kind! read more

Rozo Dog Spa - Sassy with a fresh fade! - Pet Groomers Near Me - Vancouver, Washington

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Best grooming experience ever. Kind, gentle and caring staff. My border collies NECER looked and smelled so good! Rozo's did a fantastic job from head to paw. Highly recommended. read more

Called today to make an appointment for our AussieDoodle. I was informed you are no longer taking new clients. Congratulations on a very successful business. It would however behoove you to indicate exactly that on your website so people don't get their hopes up of getting an appointment, seems disingenuous, also disappointing. Thanks. read more

A huge shout out to Caity ... she has done for my senior girl for a couple of years ( Ginny ) she is 12 years old and means everything to me ... she always looks so perfect and has her in and out with in a couple hours which means a lot to Ginny and me just her kind kind ways with her and the time and effort she puts into her means the word to me and I can't thank her enough for all she does for me and especially Ginny we thank her and love her thank you again... caity read more

I just wanna say I love their environment especially for the dogs they're so quick and quality is always good, I use to be a dog groomer myself so i know what's good and Rozo spa is the place for ur dogs read more

I will not take my little doggie anywhere else. We moved about 30 minutes further away from them and still take Lady in because she loves it there and they love her. It's a great atmosphere and you can tell all the employees love dogs! Reading some of the bad reviews on here inspired me to write this one. It seems like they must be very occasional and isolated incidences. We've been taking Lady here every 3 weeks for nail trims and 6 weeks for the "works" and I am always beyond happy. The little report cards they give at the end are beyond cute and such a nice touch! Heading there now to get Lady all spiffy! read more

Rozo Dog Spa - Pet Groomers Near Me - Vancouver, Washington

I hesitated to write a review but every time I look at her feet it makes me crazy. So very friendly folks but most expensive groom EVER!! which is here nor there. My complaint is they didn't trim up her paws and private parts!!! read more

Rozo is by far the best grooming salon I've ever been too. I have had my yorkie "Champ" for 13 years. Through out the years he's moved with me to 3 different states, needless to say he's been to numerous grooming salons. Rozo has the cleanest facility as well most professional and friendly staff. Champ suffers from severe aniexty and often shakes or drools profusely when he has to be around other animals, go to the vet or go to groomer. The ladies at Rozo take wonderful care of him. They actually make him feel comfortable and let him run around or go to a kennel if he wants to be secluded from the other dogs. They do a amazing job. Lauren is our favorite groomer there! She listens to exactly what we want done and always has champ looking cute! Love this salon and will never take Champ any else!! Highly recommended! read more

Attention: Rozo's attempted to hold my dog hostage and refuse to return him to me, warranting me to phone the police and get them involved! I imagine after an introduction like that, your interest is piqued for the full story. Let me both fill you in and warn you. I'll begin by stating that Rozo's has always done a good grooming job. They have never extremely butchered my dog or caused him any noticeable harm and there are a couple of the girls that work in the grooming office that can be pleasant, just a couple. Customer service doesn't seem to be their forte and I imagine this is why they chose to work in an industry that surrounds them predominantly with animals as opposed to humans. I've been bringing my 15 pound Bichon to Rozo's for nearly two years now. My dog is my son, he is the closet thing I have to children this far in my life so I place him high on my totem pole. I take him for daily walks, feed him organic grain free food and wash, brush him once a week. The last few times I've brought my dog in to Rozo's the price has changed. Meaning, it has gone up with each visit with no previous notice over the phone while booking an appointment or notification upon arrival. Each time the reason for increase in price was either "rates have gone up, his hair was longer this time or this is what we've always charged". I didn't dig too deep in to it because the increments would only be about $5-$10. I started comparing prices with my other friends who I've referred and we all noticed that while our dogs are the same size and weight (one of them even same breed); we were all getting charged different rates. Hmmm, possible discrimination? Needless to say we all have begun shopping for a new groomer. All that being said, I am getting married in 17 days so before switching groomers I thought it be best to go back to what I know before an important life event that my dog would be included and photographed in. Anyone who has planned a wedding knows the importance and stress that goes in to it. I dropped him off at 9am and listened to the groomer go on and on about matting and provided suggestions as to how to prevent it. I made a verbal note that he wasn't matted and she acknowledged back that no he wasn't matted. Less than 2 hours later I get a phone call stating I will be charged $30 extra for de-matting upon pick up. Wait- what? No... I'm sorry. First and foremost prior to performing a service, a business should inform of an up charge then ask for permission to proceed. My dog wasn't matted. I can tell you that for an absolute fact. And even if he was, I honestly probably would not have had an issue with an up charge if I was spoken to kindly, professionally and given options. The owner, whose name I believe is Jenna(?), was absolutely, insanely unprofessional, condescending and rude. 15 years in customer service myself and never have I spoken or been spoken to in such a baffling manner. I am still in shock honestly. Jenna started to raise her voice and threaten me. She went as far to yell at me saying I was ruining her day and she doesn't need my business anyways. She then stated that she refused to return my dog if I did not pay for the $35 up-charge that I was disagreeing to. In response I phoned the police and of course, as suspected, it is unlawful to withhold someone's personal property from them, whether it be a form of identification, an animal, vehicle etc. In fact, I could have refused to pay for the service in it entirety and the worst they could do would be to take me to small claims court. After all, I believe a 2 year customer is owed some level of respect and communication. Police were on their way when I began informing the owner of all of this and reiterating what the dispatch officer advised to communicate. It's one thing to be inconsistent and scam-like with your pricing, it's another to treat your customers with absolute mind boggling, tasteless disrespect but it's a WHOLE separate can of worms to illegally threaten someone and not even be educated in the form of law as a business owner. Had Jenna persisted, I would have pressed charges and she's quite lucky I even agreed to pay anything at all. It's only a matter of time before she arrogantly and ignorantly insults and threatens an actual attorney or law official with her up charging tactics and her business will be shut down for good. Please beware of this woman and her operation, your beloved fur baby is likely unsafe in the custody of a woman lacking fair judgement and a sound mind. read more

What a disappointment! We were 20 minutes late for our dog grooming appointment today and we're turned away! Understandable because we were late. However my wife gets her hair done all the time as well as my daughter and if something comes up and they are late then they work them in or at the very least are kind to them as they are a paying retuning customer. I watched at they were rude to my 13 year old daughter and as she got into the car she burst into tears. We will never come back to this groomer again, and I will make sure all of our social sphere no how crappy their customer service is. I could see the stress and frantic behavior of the workers from my parking space as my daughter took our dog in and brought him back out. It is very sad to watch the decline of business in regards to how our dog feels as well. Brewster goes once a month to this "dog spa". In the beginning he loved to go and recently he started to shake on the ride over. Today he shook like crazy and after we were turned away he stopped shaking immediately. In addition the last time he was there when I went to pick him up he yelped in pain from his back leg. It turns out that he hurt, his leg and back at his last appointment. In fact they new that and had him kenneled when I picked him up. Which has never happened before. I let it go because I wanted to believe they were taking care of our animal the best they could. After my daughter crying today. We will never ever be back. As soon as I find a loving and superior dog groomer I will add to this post. read more

For having to deal with Covid, I am extremely pleased with how efficient they are!. They were also great with my dog, who is very nervous with people. I have to take him in because he nips at me if I try to trim his nails. They were so professional that they got it done with no nipping! Clearly know what they are doing and I will be going back for any future grooming needs, even though they are out of my way. read more

Rozo Dog Spa - The dog in question that needs the trim. He can safely walk on our hardwood again! - Pet Groomers Near Me - Vancouver, Washington

I have used Rozo dog spa since it opened. Jenna, the owner is an excellent groomer who goes above and beyond for her customers, both two and four legged. My dog loved her and was so eager to see her with each appointment. I now have a new puppy and I have booked ahead so when she is old enough Jenna will once more be a part of our dog's family. read more

I have been to rozo dog spa about 4 times in the last 3 years to get my dogs anal glands expressed and have been happy up until our last visit. I recently took my dog in as usual, when she began showing signs of full glands (scooting and extra bum sniffing). But unlike the other visits, after we left, she seemed just as interested in sniffing and licking her bum as before. This behavior didn't stop for a week so I took her to the vet, worried that she had an infection. NOPE! The vet said that only one of her glands got emptied, the other was still very full. So, in the end, I am not a happy customer. This completely unnecessary trip to the vet cost me $100, simply to find out that Rozo Dog Spa did a half-a$$ job. Needless to say, I'm not wasting my $$ here anymore. I'll pay double the price at the vet and know that it is done right. read more

The owner and staff genuinely adore dogs, and it shows in the way they care for each and every dog that comes through the door. To get a better selection of reviews, check out their Facebook page, there are 104 reviews (as of this writing) and all of them are 5 stars. They can get busy --some of the groomers are booked out months in advance, they've got that kind of following-- so it's usually best to schedule an appointment ahead of time. read more

The best dog groomer around . Jenna is the only person we tried that can cut our crazy dog. She does a great job also.

We have been taking our miniature dachshund to Rozo since they opened. They always do a fabulous job. Bear comes back clean, well trimmed, and happy. The staff is friendly and genuinely cares about the animals they serve. Despite moving to Ridgefield, we still drive to Hazel Dell when he is due for a trimming. read more

Place is the best! Been bringing our dogs Nola and Scarlett here for about 4 years now I believe. Staff is so friendly and professional. Love this place! Support small businesses! read more

I walk in to get my two dog's nails trimmed & they always get me right in. There's enough staff to handle walk-ins. They are affordable & truly care about the dogs they groom. The friendly pups get to roam free instead of being crated. These guys do great work. Two way up! read more

The only groomers my dogs have ever liked. Really nice place and dogs are happy when they go and come home.

We have been taking our dog to Rozo since they opened. We needed a groomer who could take good care of a fearful dog. She had a painful experience with a mobile groomer, leaving her terrified of grooming. Rozo's owner, Jenna, and her staff are all friendly and have accepted my requests gladly. At each appointment they have a seasonal bandana or bow and a report card. Our dog is still nervous, but I trust them to take care of her. read more

Great service, I had a walk in with my 60lb, 11month old pitbull to have her nails trimmed. They knew how to handle her, and we were in and out in 15 minutes. read more

Our puggle has been going to Rozo for as long as we've had him and I can't say enough about the professionalism and friendliness we've experienced as his adults and the fun he's had playing on the floor while waiting for us to return. I'd recommend this business to anyone looking for a groomer in the area. read more

My dog is a rescue and has many issues. They treat him so well and make special accommodations for him. He doesn't like other dogs. They have never hurt him during nail trimming like other places have. He hates his nails done. This place is awesome. I moved across town but still make the drive. I book out for the year because they are so popular. I'm so grateful to have found such great groomers that care. read more

Very nice experience today with my dog! Clean, and a pleasant smell. Most dog salons are nasty smelling, and not as good looking as this one! Dogs are treated well, and staff is visibly loving what they do! About 14.00 dollars more than my normal groomer, but space is much prettier, and that means a lot. Will be back read more

Stopped by to get my very crazy Blue Heeler a toenail trim. They took him in right away and it's the best trim he's ever had. There's a nice pet store next door to get your pup a treat :) great experience ! read more

Have had two issues with them over the past two months, the last one they trimmed the dogs nail too short and I ended up having to take the dog to the vet, the nail would not stop bleeding for over two days and on the 3rd day it was an $85 vet bill not to mention a $75 grooming bill. When I called the spa they passed my phone call to two different people. I finally stopped by and all I got from the owner was oh gee I'm so sorry, she never once walked up to the counter to look at the vet report she just kept working and never offered a thing to compensate us for what had happened. Sorry we gave you a second chance after our other dog caught kennel cough, that too was a $100 vet bill, but it's time to find another groomer. read more

This is by far the most amazing groomer in all of Vancouver! They are so polite, very fair, and always take amazing care of my fur babies. I have 5 pups and all the ladies that work there love on them (even my obnoxious rescue) and take exceedingly wonderful care of my two elderly 14 and 16 year old dogs with bad backs. The dogs are super excited when we get there which speaks volumes to me. They take turns lounging in the various beds and love socializing with all the other dogs that are there for their spa appointments. The owner is sweet and remembers my pets and me everytime we walk through the door. The energy in this place is so great! I've been to other groomers and even had a dog injured by one so I am so extremely picky now. I've been with Rozo and their amazing staff since they opened and I am so grateful for them and their attention to detail. My dogs are my children, and I have the human kind as well! If you get lucky enough to get in when they have an opening, take it! I've tried referring friends but they are usually on a waitlist because this place is so popular. read more