For me it always comes down to customer service and Ricky is wonderful! I was visiting from NY and…read moreneeded a battery replaced for my elderly uncle. I stopped to see if he could suggest some place and he ended up telling me he could do it and five minutes later the watch was working again! He is friendly and polite. On my next trip to MA I'm going to go in and explore the incense and some of the other things in the store.

This place is small. cigar and cigar accessories selection is very small. a lot of hookah pipes and…read moreother accessories. nice salesperson. however the knowledge is also small. I have recently been turned onto cigar smoking. because this is close to work I went there to get a decent cigar cutter. total selection 3. knowledge of what I was asking about 0. I wanted 1 of the "perfect cut" cigar cutters, the ones with the back so that you don't cut more than you should... it's okay that they didn't have any but I was surprised to find the clerk had no knowledge of what I was talking about even when I showed it to her on my cellphone. I did see a very nice zippo lighter display case. other than that and the Red Bull I wouldn't come back here for anything.

I had a fantastic experience at Cambridge Smoke Shop! I visited the locations at **1199 Cambridge…read moreSt** and **1726 Mass Ave**, and both were equally impressive. The staff at each shop was friendly, knowledgeable, and genuinely eager to help. They answered all my questions, offered great recommendations, and made the entire visit smooth and enjoyable. Both stores are clean, well-organized, and have an amazing selection. **They truly have everything you need -- a real one-stop shop for anything you want to smoke.** Whether you're looking for glass pieces, vapes, rolling papers, accessories, or something unique, they've got it all. I really appreciate the relaxed atmosphere, great customer service, and unbeatable variety. Cambridge Smoke Shop definitely goes above and beyond. Highly recommended!

This is by far the best smoke shop in Massachusetts I have been to. They're extremely knowledgeable…read moreabout their products and they have the best prices around. 100% RECOMMEND THIS SHOP, u won't find better in the Boston area!

I know its part of the business and my own personal responsibility but they sell Nitrous oxide…read morethere and I hate that its legal and readily available, like that because it preys on people with addiction issues because no matter what you do if you start doing whippets its like Pringles "once you pop you just can't stop", a.k.a. you cant just have one and they'll never cut you off. Its unregulated and sometimes the cans are straight up empty. Plus the manager or whoever runs the joint, like guilts the other employees and discourages them from conversing either customers, even when the discussion is about the product. Plus, the same dude will charge you $35/a piece for an item, see your consistently buying it and offer it to you at $25/a piece then act like he ever offered anything when you show up next time expecting the discount and no, I did not hear him wrong or am notnconfused. Ill do these whippets but otherwise im a soberman (if you don't you don't count the occasional joint of marijuana) and we'll with in my own facilities. and from what i was told the place basically just resells a bunch of Amazon ordered stuff anyways. Overpriced. Typical headshop/convenient store ran by a penny pincher

More affordable than anywhere else for vapes and the people who work there are nice and very…read moreprofessional

A nice woman works there but all the male employees are rude and have little product knowledgeread more

There are two salty reviews, both are just wrong. One woman tried to claim they didn't have her cbd…read moregummies and offered her thc gummies? This location does not have those products so I assume she is reviewing the wrong place. THIS IS NOT A DISPENSARY. This is a glass shop that sells smoking accessories only. They are a great glass shop, they have a nice selection of combustion products as well as a whole slew of vaporization products. I have bought multiple pieces from them and have been exceedingly happy with my purchases.

prices have dropped and selection is varied!! big ups to the changes made since my last visit. good…read morevalue and quality across the board and they have a little something for everyone as well. I still had the same experience of the staff not knowing a thing about the flower or the concentrates or being able to reccomend something, but I did fine on my own. thank you for being a local dispensary!

This place is amazing!!! Everyone is wonderful. Eric is so knowledgeable he is like a guru, never…read morelet's me down. All the staff are amazing.

I purchased a Puffco Hot Knife from this shop earlier today and immediately realized it was…read moredefective -- it never powered on or worked at all. I came back within two hours of purchase with the product still unused, and the employee was hesitant to believe me. He called his boss, who claimed he had "never heard of issues with Puffco products." After a quick Google search, I found that this is actually a very common problem with the Hot Knife, and Puffco even acknowledges it under their warranty policy. The shop reluctantly exchanged it for a new one, and at the owner's request, the employee opened the replacement in front of me. It also didn't work straight out of the box. The boss then suggested we "charge it for a while," so I waited about 10 minutes in the store -- still nothing. I took it home and charged it for over an hour, and it's doing the exact same thing: blinking light, won't power on. I called back to let them know, and was told to "take it up with Puffco" myself. That's unacceptable. As a distributor of Puffco products, they should stand behind what they sell and ensure they're providing working merchandise -- not push the problem onto the customer. Now I'm out $55 and stuck with a defective product. Avoid this shop unless you want to gamble on faulty merchandise and zero accountability.

Great local smoke shop for all your needs. They always have my favorite King Palm wraps and cones…read morein stock, best on the market for quality and value. Thank you Arlington Smoke Shop and King Palm for your service to the smoker community

My husband & I loved the entire experience we had at Castle Leaf! the staff were super helpful and…read moreknowledgeable. The ambiance was mad chill and the selection was great! and they have parking which is epic. we will definitely be back again :)

Love it there the best!!!!!!!!!!!!!!!!!!!! Between the staff and the service I can't rave enough…read moreabout them plus the store is beautiful on the inside

Very helpful I new what I wanted and then I took some…read moresuggestions . I was happily I listened.

Love it. No messin around. You walk in and, bang, there you go, 100s of cigars, and a bunch of…read moreother tobacco products. The guy working there was very nice. Since a good cigar, for me, is like an off-again, on-again, love affair, I asked him for a little help picking out the perfect cigar for a "one-night stand." (meaning I wasn't returning to smoking regularly!). After a few pointed questions, he hooked me up with a nice cigar, explained it well and, damn, if he wasn't dead on!!! I don't know if that was Mark, or not, but whoever you were, damn good job! Mark's Smoke Shop & News Stand is ensconced amidst a downtown full of shops so I was able to meet someone nearby for a nice sushi dinner and then enjoy a great smoke afterwards. I'm still feelin' it now. If you're a regular smoker, or a newcomer, check out Mark's and, I guarantee, you'll end up feelin' like a little kid in a candy store. Enjoy!