They don't follow their business hours…read more I've come 3 separate times to get my "free" test done and each time they are closed by 3-4:30 business hours state online they are open until 6pm which is a lie. The customer service is horrible here and i dont recommend coming here

Percy was very friendly and despite having a very long line wrapped around his shop, handled the…read morejob effectively and efficiently as well as being very personable making it a pleasant experience. Thanks Percy, I'll be back again!!

Customer service was outstanding. Service was fast. You can't go wrong coming to this location.read more

They are clean fast, friendly, easy to talk. I would recommend their services to family and…read morefriends.

The owner Eric and service manager Jenny took care of my 2013 audi a7 very well..I initially did…read morehave a service advisor named Maurice who had a very high ego, likes to judge and take advantage of customers ( converststions i over heard) and it was a pretty big turn off, so I got transferred to advisor David k. stand up guy.. I would give this place 10 stars if i could. I have ran multiple shops my self and it is ran very well with the exception of Jenny b, her ego is is up there as well. like she is better then everyone else thats why I had to get involved with the owner the inspection process was spot on and so was the repair process on my valve cover leak if I had anything to criticize it would be find a new service manager shes a great person but I over heard a conversation about another customer and how she talked down on them because they didn't get approved for the 3rd party financing options... once I got ahold of the owner he assured me it would be handled.. all in all it was a great experience and the technicians where amazing.

Had a great experience here. Had my brake pads done it was quick and reasonable price.read more

I think we've found our go-to auto shop! I have never in my life been to a shop with such clearly…read moredefined and transparent services with prices that don't magically move or shift at checkout. You can calculate everything before you pay because it's all clearly listed in-store and on their website, and as long as you tell them exactly what you want done that price does not move. It's crazy to think that's some special characteristic, but unfortunately there are way too many scammers and liars saturating the repair market. Now this place is pretty small and boutique in nature. I like the emphasis on thoroughness. There are three carports and it's on a small lot, so don't expect to have your car worked on immediately unless you are getting a minimal service (oil change). We needed a lot done, so the husband arrived early @8AM for an appt he set online and told the young man working what we needed done (100k mile tune-up, brake replacement, and a few other things). He was very transparent about needing to order parts, so he told him to come back at 3PM. We arrived around 3:15PM and had another 15min wait, but our tech gave us some water while we waited in their small, minimalist lobby (three chairs and their checkout desk). I give extra points for being done around the time when he said he would. Shortly after we arrived he took us out to the bay, explained what he did and what we needed to keep an eye on. I really appreciated that he addressed what needed to be immediately fixed yet paused on what we could sit on for a bit. We were not sold any false sense of urgency and the entire experience was quite black and white. Perfect for us. Now, Dad's doesn't do super complex car repairs or body work, and they are very transparent about that. You can definitely give them a call beforehand to see if they can work on what you need. Their prices are quite fair, and the workmanship is of great quality. Don't expect any overly-friendly or outgoing mechanic though... but I honestly appreciate business-forward bluntness in this industry way more than any false pleasantries.

I come here every year when my emissions are due. It is a super fast smooth process and I…read moredefinitely recommend them.

The quality of an experience can only be multiplied by the service received. Encountering…read more Ms.lashonda , has helped me understand how quality can gain loyalty. I'm thankful for the most pleasant experience in a time where things must be fixed. I was dazzled by brilliance, patience, knowledge and kindness. All of which I know are not required by certain standards. So I can easily get identify things that are exemplary when I think of Ms. Lashonda

What a find! Last minute they were able to get me in and out for a coolant flush and power steering…read morefluid chamge. Service was great and the staff was friendly and professional. Nice trustworthy neighborhood shop!

Been coming here for 15+ years! The staff is friendly and they have handled my emissions, oil…read morechange, and maintenance if needed. The staff are vets and are always knowledgeable about any issues I have with my vehicles.

Professional and reliable service. The mechanics know their job, and the result was excellent. My…read morecar feels like new again.

I brought my Dodge Challenger here specifically for a persistent noise, wobble, and vibration. I…read moreclearly explained the symptoms and specifically told them the issue needed to be evaluated while driving. After their "diagnostic," I was told my rotors were warped and agreed to repairs totaling about $2,200, believing they had actually identified the problem I came in for. They didn't. The original noise, wobble, and vibration were still there. I brought the car back, and suddenly they discovered that my driveshaft was completely loose--and now I'm being quoted another $1,500+ just for the part. How does a shop perform a diagnostic for noise, wobbling, and vibration and completely miss a major driveline issue? I spent thousands of dollars based on their diagnosis, the actual problem was never fixed, and now I'm expected to spend thousands more for something that should have been identified the first time. At this point, I feel completely taken advantage of. I would not trust this shop with another repair.

I used to go to Rocco's several years ago when my husband had an Audi. They always provided great…read moreservice and still do to this day. I recently purchased a used Audi Q5 and brought it in in for a routine inspection. They found quite a few things going on under the chassis. They made sure to send plenty of videos and pictures, plus slowly walked me through each issue so that I could understand what was an important fix vs. a less urgent matter. Luckily, I have a warranty plan that covered the repairs. Rocco's customer service is truly unmatched and I'm happy to continue working with them. Their prices are a bit on the high side, but I guess you get what you pay for. Better than taking it to the dealership for sure!

PSA!!!! Didn't think I needed to drive 45min to my Mechanic at D&A tires whom I've been loyal to…read morefor the past 20yrs! But I WAS WROOOOONG!!!! So I Brought my car in to Rocco's European Garage (6/17 a week and a half ago) for the BRAKES!!!! They claimed after running tests on my car there's nothing wrong with the brakes said the brakes look brand new, and gave me a list of things to repair. The largest on the list was the oil leak! Ok fine I got the oil leak repaired instead which cost me 2k! They had my car for 2 DAYS!!! Next thing you know I'm driving to work last Wednesday 6/24 and the windshield wiper fluid starts spewing out without me touching anything then to make matters worse on Thursday ( 6/25 the next day) the lights on the dashboard started flickering on and off! I was on the phone with my son (HANDSFREE) and the phone hung up!! Now the shit won't start up at all!!! It was running perfectly fine before I brought it in for a BRAKE JOB!!! A COMPLETE FUCKING JOKE!!! I brought the car back because I couldn't get it 45 min away to MY MECHANIC! Rocco's European Garage CHARGED ME $200 to tell me the car won't start because it needs a Sam module!!!! They took NO ACCOUNTABILITY FOR MESSING UP MY CAR! WHICH TAN PERFECTLY FINE PRIOR TO GOING THERE IN THE FIRST PLACE! THESE PEOPLE DONE MESSED MY DAMN CAR UP!! WHAT THE HELL?!!!!! It was running PERFECTLY FINE BEFORE I BROUGHT IT TO THEM FOR THE BRAKES ONLY!!!!! What in the COMPLETE HELL DID THESE PEOPLE DO TO MY CAR!!!! I have driven that car to and from FLINT MICHIGAN AND Dallas Texas with NO PROBLEMS!!! I bring it to get the BRAKES FIXED (which STILL didn't get done) and now my car won't start up at all!!! The lights come on but the car won't start! I'm 38 MFin HOT!!! The oil leak was UNDER THE HOOD IN FRONT OF MY CAR!!! The brakes are on the rotors behind the freaking tires!!! After $300 round trip towing fees and $200 to look at the damn car!!! $2500 later the car ain't running! I swear if I were a man this shit would've never happened! Being a woman dealing with auto mechanics is worse that labor pains and menstrual cramps!