We had done a pre-need contract with Rubin Memorial Chapel for my father and the whole process, from signing the contract and death to burial to picking up the death certificates, was smooth and hassle free. This was no small feat as my father died at home and we had trouble getting someone to come and pronounce him, but Joseph Rubin explained what to do and then quickly arranged for dad to be transported to the chapel. Our in-person meeting the next day went well, then Joseph followed up with me several times in the next few days via calls and text messages because we had my father flown to New York for his funeral and burial (which Joseph had arranged with a funeral home there and also found a rabbi in NY who did a great service). Overall, it was a very positive experience during a very challenging time, but everyone we worked with from Rubin, including Director Joseph Rubin, Salesman Normand Argo, the receptionist, and the gentleman who transported dad to Rubin from his home made it easier for our family. We are very grateful and won't hesitate to use Rubin Memorial Chapel again if necessary in the (hopefully distant) future. read more