Communication and follow through with the company is awful. I called their office six times since…read moreMarch to recover $200 that I overpaid in error for dog training services. I've yet to receive that reimbursement as I'm told by the office manager/admin that the owner - Mark - has to "approve" the check being issued. There is no dispute or discrepancy with my account, I clearly overpaid by 2 $100 payments. I asked numerous times for Mark to call me directly but was told he was too "busy". Mark - I must say that I'm disappointed. I'd been satisfied with the training that was provided to me by your company. The fact that I've been trying to resolve this seemingly easy transaction since March is ridiculous. If you're thinking about using this company, make sure to keep a close eye on the administration of your account. They are quick to call you if you owe them money but if they owe you something - forget it!! So unfortunate.

HORRIBLE EXPERIENCE!! We do NOT recommend Mark or his company Dog Training in Your Home. They give…read morea great pitch and sucker you in by committing to a tailor-made program for your dog...then you are required to pre-pay for the service. HUGE mistake... Once they have your money they quickly lose the motivation to work for you. I was a little hesitant about prepaying but this company came recommended by my vet. We signed a contract for a minimum of 5 visits (1 per week). We have only received 4 training sessions since OCTOBER 2015! We tried multiple times to schedule a weekly standing appointment only to be told that their computer system does not allow you to schedule more than one appointment at a time. Mark is entirely too busy and is just a poor businessman... Constantly running late and twice cancelling our appointment b/c of over-scheduling his day. I contacted them in January 2016 to ask for a refund since they have not met their contractural agreement of 5 consecutive training sessions but so far no refund and no return phone call from Mark, the owner. I paid $695 and DEFINITELY did not get my money's worth! I hope this review saves others from being taken advantage of. Go with a reputable company such as UBER Dog and negotiate a pay as you go scenario.

Zachary did an amazing job painting my 4 bedroom house in time for the holidays,. He took my last…read moreminute requests with grace and I was delighted they finished ahead of schedule!! Thank you so much again a to z.for the amazing work and customer service! We look forward to using you again!

hired Zach to paint my house. what a mistake! he promised he'd be finished in 5 days; he actually…read more"finished" in 2 weeks. The reason I put finished in quotes is because I told him he was through. there was paint everywhere! on my floors, plantation shutters, crown molding, fixtures, light switches,you name it. his solution was to get it up with acetone! i hired a guy to try to fix it. He re-cut all the house and is now working on painting the trim (some of which required 2 coats because it had so much paint on it). he's also going to have to put a second coat on a couple of the rooms. For some reason, it looks like they thinned out the paint ! I can't express how upset and disappointed I am with the job. Zach admitted that mine was the first house he had done. The worst part is, he thought he did a good job. I have pictures I can share. Maybe he's good at something else, but I would never recommend him as a painter.

I can't recommend Lap of Love. I chose to have my cat cremated privately. They told me the ashes…read moreare delivered to my veterinarian and that's where I would pick them up. Even though the vet that came to my house confirmed my veterinarian's name and street address with me, and the follow-up emails had the correct name, Lap of Love sent the crematorium the WRONG vet name and address. My cat's ashes were delivered over 2 hours away from me. I had to make numerous phone calls and send multiple emails to find out where she was and to get her ashes delivered to me. It's appalling and it was a horrific experience. I told both them and the crematorium they need to put some type of quality control check in place so this never happens to anyone again.

I am so grateful that I found Lap of Love online. I called on May 21, 2025 and Dr. Kate was…read morescheduled to be at our home on June 2, 2025, the first available time for a hospice veterinarian to come to our home. I didn't like waiting that long, but no other in-home services are available in my area. I am very impressed with the care my precious dog received and my interactions with Dr. Kate. My dog passed peacefully at home while we kept our hands on her.

As a lifelong professional musician new to the Charlotte area, I searched for a secure rehearsal…read morespace for my large instruments. Since I'm often working late at The Blumenthal, Booth Playhouse or Knight Theater, I needed a space close to Uptown with access after 10:00 PM. After a time, I stumbled upon The Playroom. It's clean, well-lit, has 24 hour security, and easy load in and load out. Eddie Z, the staff, and my neighbors have all been very welcoming to this classical musician!

We had a birthday jam party for my teenage son in the Production Room. The space was fantastic! It…read morewas a perfect place to rehearse with plenty of room for socializing as well. All the equipment was awesome. Eddie and Jesse were so helpful and responsive. They made the whole experience seamless, easy and fun. We can't wait to use the facility again.

I have a monthly parking spot in an uptown lot not far from the Bank of America (Panthers) stadium,…read moreand because I pay a reasonable price ($55/month), I've rated this business with two stars rather than one. I would give more stars because the lot is safe and well lit and fairly well maintained, but the one management experience I've had has changed my tune. If you foresee ever having to make an inquiry or resolve a conflict, best you deal with another parking company. Full disclosure: my partner of five years and I live together, share a car, and work two blocks away from one another, which means that we commute together. He manages a restaurant and works on Sundays. I am an attorney, and although my "formal" work hours are Monday-Friday 9-5, it's more like Monday-Friday 9-5 plus however much time it takes for me to get my work done. Saturdays being our only "formal" day-off together, I come into the office to get extra work done on Sundays rather than Saturdays. I drive him in and drop him off if I'm not coming to the office. Prior to purchasing my spot, I inquired as to whether I would be able to park in the spot on Sundays--even during football season--and I was assured over the phone that, despite the contract's plain language stating that "Event Parking" is not included, I would be able to use my spot to get to work so long as I was not parking for the special event. Brenda, who handles EZ's day-to-day customer interaction, was very nice. When the parking lot attendants began giving me a hard time, I emailed Brenda to see if she would put in writing that I can park in my spot. No response. When I called, Brenda was again very pleasant, and she passed me on to her manager, Elaine Gherardi. Although at first, Elaine spoke kindly to me and said she would "take the day" to think about the options she could extend to me, the conversation immediately escalated after I said that I hoped she would take into consideration the fact that I was assured prior to contracting with E-Z that I would be able to use my monthly spot on game days. It's as if she exploded. First, she retorted that "monthly parking in the city of Charlotte, North Carolina, means Monday through Friday" (i.e., weekly parking), information which appears no where in the parking contract. Next, she accused me of "lying" to her and trying to take advantage of her parking company to go see the Panthers games, which is not only untrue, but also a bizarre and terrible way to resolve any customer-service conflict. Then, she pressed me about my weekend work schedule, and after I explained my situation (my profession, the work load and hours, and my family structure/schedule, as explained above) and assured her (in hopes to deescalate things) that parking on the weekends had only recently become a problem because of the end of the regular/playoff NFL season. She responded, rudely, that I don't "have" to work Sundays, that I have "fourteen other days" during football season to come to work on a weekend (?), and she said that I "only come in on Sundays because of [my] boyfriend." No surprise that I never received a return call or email after she abruptly hung up on me, even after I followed-up (since, after all, I still had to deal with the parking lot attendees on Sunday when I came into work--not the game). Elaine's tenor was offensive and completely unacceptable for a person in her position in a customer service/HR industry. I pay for a monthly spot so that I can come into the office and get my work done on any day of the month for which I pay (contract exclusions aside, of course). Elaine is absolutely correct that I don't "have" to come in on a Sunday; I "choose" to so that I may keep my job and do it well--just like I don't have to have a job, but I choose to be employed so that I am able to avoid creditors and homelessness. Do I arrange the little part of my work schedule that I am able to control so that my partner and I see can each other? Of course I do, reasonably so. My private family life is none of her business, and nor is my work ethic. It's a shame this small issue snowballed into such a rude and intrusive interaction when it did not need to. But, people be crazy! Another FYI: EZ Parking changed their monthly rates so now they are not in fact very economically competitive in the area, and they never updated their monthly fees online.

The parking service is terrible. The are know for price hikes and rude representatives. During…read morethe DNC I was volunteering at The Blake hotel for the DNC. We were suppose to get free parking. However, we were told by these crooks we had to pay $25.00 and the "City of Charlotte" told them to do so. They would not let them, according to the representative, provide free parking for the volunteers. Talk about bull,,,,,, A scandal and a chame.

Our little guy Stonie passed away a few days ago.. The vet hospital recommended us to them after…read morefinding out that we had a small budget. I'm so glad they did. In just a couple of days, they handed our little guy back to us in a couple of days. We received a neat little gift bag with his ashes in an enclosed sand bag that was tucked inside a cherry wood box, 2 tiny vyles with part of his fur, a plaque with his paw print and a lively rainbow poem.

Took care of cremation of Babygirl.. Quick turn around on…read morethe services.. Compassionate people