Dr. Merrill Shum MD is the best oncologist out there. He makes sure your care is top priority! I…read morehighly recommend him! The utmost care and compassion and excellent quality care! When you first walk into the office there is Kim and Joscelyn to greet you with their beautiful smiles! Alexus calls you back to take your vitals and draw your blood, hands down she is the best phlebotomist out there! Thank you Ally for your kind voice and making everyone feel comfortable as you administer my medications and fluids all the while monitoring my IV! I'm grateful for having the best team in Whittier! You've done good Dr. Shum! Your Staff is amazing! Thank you! You are all loved

Dr. Shum is kind, professional, knowledgeable, and takes the time to explain everything clearly. I…read morealways feel head during my visits, and I appreciate the thoughtful approach to my care. I highly recommend Dr. Merrill Shum to anyone looking for a caring and attentive physician.

Honestly I never new this place excited if it wasn't by a federal. Thanks to them I found Tina…read more Tina is THE BEST! I get my deep tissue massages periodically. But I won't ever go elsewhere again. I feel amazing after my massage with her. Thank you Tina

I just finished what was probably thee most amazing massage I've ever had. Tina is definitely in…read moretune with you as a client. She listens to what you are saying and works with that. She definitely loves and cares about what she does. Her hands are strong and capable of doing a very deep tissue massage without making you feel like it was rough. All I can say is TINA TINA TINA you're the MASTER!!

Terrible clinic -- avoid if you care about your loved ones…read more Our experience here during a cancer crisis was beyond frustrating. Dr. Kim, the oncologist, showed zero compassion -- he rolled his eyes when we told him this was our first referral after the diagnosis and offered no helpful information beyond saying surgery was urgent. He claimed he submitted a referral, but a week later we learned it hadn't been sent. No apology -- just a late submission to a surgeon who doesn't even accept new patients. We found a qualified surgeon ourselves and requested a new referral, only to be stonewalled by the authorizations department with excuses like "it'll take 7 days," blaming insurance (which confirmed approvals take minutes). No call back from the doctor. Phones go unanswered. Office feels chaotic and unprofessional. In a time when every day matters, they cost us nearly two weeks. Stay away from this clinic -- especially if time, care, and communication matter.

I never wanted to write this. But as someone who has sworn an oath in my federal role and is bound…read moreby strict standards of compliance and integrity, I have a legal and moral obligation to speak up. The Oncology Institute (TOI) failed my family and that's putting it mildly. A suspicious mass identified earlier this year was met with same day canceled appointments, delayed referrals, and no follow ups.. I not only became a full time caregiver for my loved one, I was now forced to take over TOI's administrative responsibilities: making calls, chasing authorizations, tracking down labs, coordinating between facilities. That is not the job of a family member. That's the clinic's job, and they failed. Because of this negligence, the cancer has spread and terminal. The fallout wasn't just emotional. I've lost income and have had to decline federal job assignments to manage the mess they created. While TOI hides behind California's malpractice caps and legal protections, this is no longer just a state issue. The failures here rise to a level that demands federal oversight. Formal complaints will be filed. I refuse to stay silent while others risk going through the same. I will pursue every legal remedy available to ensure this organization is held financially and ethically accountable for the harm it caused.

I have been going to Dr.G.Patel over 5 years .I had colon cancer stage 3 , had the surgery in…read moreEurope.. Got 2/3 of my colon removed .When I came back form Europe I have Dr .Patel my oncologist doctor . She is the best doctor who care about her patients . I am forever grateful for her knowledge , dedication to her patient. I believe she treat other patient just like she treated me .God bless you ,keep doing what you do the best !

Can't thank her enough. She saved my dad in 2005 from stage IV lymphoma and has been around to…read moregive advice on major health related issues both cancer and non cancer related. She has an aggressive approach to cancer and does everything she can to give you a fighting chance. The rest has to come from you and your family.

Going back for a mammogram is always a little bit stressful but the staff here are always so…read moregracious and helpful and actually get you through in a timely matter. While showing grace and kindness. I couldn't ask for more. And I have to admit all of the decorative bras on the walls definitely add a touch to take the edge off. Keep up the good work St. Jude.

My biggest complaint? I scheduled an appointment for 630am for an ultrasoubecause of work. It's…read morepast 7 and still waiting. The waiting room is now full. Ridiculous

Stay away if you have a choice. This is the most unprofessional staff I have encountered in the…read moreU.S. I have a strong impression that this institution lacks basic performance standards and protocols. Despite multiple calls and requests, they failed to send the procedure order even after five days. This level of service is unacceptable.

The girl in the front desk seems very rude believe her name is Priscilla but Jessica has a very…read morevery nice attitude very friendly and welcoming and Doctor Rupani is great

I had the pleasure of speaking with Monce, who was fantastic at helping me set up my appointments…read more She really went the extra mile to get my exams scheduled quickly, all at the same place. Plus, she even checked in with my doctor's office to clear up a little detail about one of the orders. I truly appreciate her helpfulness and professionalism when we talked on the phone.

Came here for a mammogram, referred by the health insurance I have. The staff was really nice and…read morethe lady who did my mammogram was patient/ I have had this procedure done before at a place in Bellflower 5/6 years ago and the lady who did my mammogram in Bellflower was very rude. I would definitely recommend this place.

Dr Reynold was the worst doctor I ever had seen. He was extremely rude, terrible bed side manner…read moreand asked very racist questions. Although language was spoken in English, he kept asking what ethnicity I was. When he asked so many questions, I answered but he cut me off when I had a questions. I told him that I was watching for 1 hour and 20 min but he cut me off twice and did not want to acknowledge it or apologize about it. He was busy writing down all the notes from my previous doctor and facing the computer the whole time. It was in a office he was sharing with another doctor not in a regular exam room. I asked why I was not in a exam room, he did not answer. Finally he told me none of my symptoms had anything to do with his field of work so I said he does not have to write it down if it's irrelevant, the. He turned around for the first time and threaten me that I should go see someone else and asked do you want to continue to see me or not. He slammed the all the documents on his desk. He should not see the patients with that attitudes or settings. He said if you don't want to wait next time, just do the tele health. At the time, I was speechless so without arguing, I just left but I should have said something about his racist comments and his threats. I do not recommend anyone to see him. He should quit seeing patients now.

My father was referred here due to an abnormal exam. My father called in June and was not given an…read moreappointment until September.!! Can you believe that.? We took my dad to emergency room in hope that he would be seen and given all the exams needed. He was diagnosed with cancer. It took us taking him to emergency room to be able to see an Oncologist and get an answer!