L&H Bridal is truly a special place…read more The staff are all so friendly and treat you like you are their own daughter getting married. I worked with my consultant Allie who is phenomenal. I had a somewhat vague explanation of the style and inspiration and Allie whips out the most perfect dress. Of course, I tried a few others but the first one she nabbed for me to try was the winner! Allie went above and beyond to take photos so that I could include my older brother who was unable to attend. If you are looking for another style, the staff don't hestiate on going to their other locations to grab a dress for you to try on. The ballroom is large and you don't get overwhelmed since the dresses are all so well organized. The selection is massive with all colors, styles, and aesthetics accounted for. If you are in Philadelphia or the suburbs of Philadelphia, honestly this is the only bridal salon you need to visit! I absolutely loved my experience here for getting my wedding dress and wholeheartedly recommend.

Where to start... (worth the read from someone who purchased their dress at this awful place)…read more My first visit to L&H was fabulous with Tara - she helped me find my dress, and made the entire process enjoyable (she knew exactly what I wanted after asking all the right questions). However, the great experience stopped there. I also ordered my bridesmaid dresses through L&H, but when they came in, they were a completely different color. The manager assured me that they would work with the manufacturer to have them reshipped quickly, with a deadline of a month before my wedding (3 of my bridesmaids lived out of town)... that did not happen, and I had to be the one to call continuously asking where they were, until they finally came in just 3 weeks from my wedding (oh, and they still weren't the correct color, but at this point, there was nothing I could do). This is where it all went downhill. I had the WORST experience having my dress fitted. Lucy, the seamstress (who I later figured out was the OWNER), was rude every time I went in there, made my dress fit worse than it originally fit, and made awful body shaming comments to me and 3 of my bridesmaids). Needless to say, I couldn't complain to the owner... My first fitting: Lucy came in for a solid 3 minutes. I asked her to make the bra area smaller to fit my small chest, and she told me to wear cutlets... she then pinned me where I asked her to take it out around my stomach, and bring up the straps somewhat. Then left. I was in and out in 10 minutes. My second fitting: I brought my two bridesmaids thinking their dresses would be in, as it was past the date they promised.. they were not in. My dress fit WORSE than when it first came in. She had not taken anything out of the waist and took the straps in so much that I could barely fit them over my shoulders. I expressed my concern and then sent a detailed email showing how the dress fit at my first fitting, to then, so that she could fix it properly. I was now less than a month out from my wedding and very distraught, but figured I would give them another shot. My third fitting (I requested this one because they wanted me to come back just for a final fitting a week before the wedding, but I did not trust that it would actually fit). At this point, I tried on my dress and noticed where it had been taken out- it was bumpy (I had light beading), so I asked if I could talk to Lucy... in which she came in and said "what's wrong now?". To the BRIDE. I asked her if she had finished taking out my dress, or if she still had to do so, to which she responded "it is done, that is the best I could do", and I explained and showed her that it did not lay flat, that it looked bad, and you could tell it had been taken out. She said again "that is the best I could do, it will lay flatter after it is pressed", turned around, and walked out. I was appalled, but at this point did not want her touching my dress again. I was too scared to complain to anyone or ask her to fix it because I was honestly worried she would do something to mess it up further. I asked around and found another seamstress who could help if I came back in and it still looked bad. Lucy (the owner) also asked my bridesmaid "what she was going to do with what little boobs she had" when she asked to have it adjusted (again, basically telling her to wear a bra), and made my other bridesmaid cry after asking her "what she planned on doing with all her fat" and told her to wear Spanx, when she was 2 months postpartum. Lucy also tailored two of the bridesmaid dresses and made them fit worse than when they originally tried them on (there is a theme here). The shop would not refund them the money. RUN from this place. They made an experience that was supposed to be wonderful, absolutely dreadful.