Cancel

    Open app

    Search

    Ruby's Massage Therapy

    1.0 (3 reviews)
    Open 9:00 am - 10:00 pm

    Ruby's Massage Therapy Photos

    You might also consider

    More like Ruby's Massage Therapy

    Recommended Reviews - Ruby's Massage Therapy

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    11 months ago

    this place is very terrible the workers don't even know how to massage and have very bad attitude inside the store it very dirty

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 2

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Ruby's Massage Therapy

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Polished Salon, Spa & Wellness

    Polished Salon, Spa & Wellness

    3.7
    (88 reviews)
    6.9 mi
    $$

    Spent a girl's weekend in Hersey and decided to plan a spa day. We decided to go with Polish Salon…read more& Spa based on the reviews. When we arrived were greeted by a gentleman (unfortunately his name escapes me) who during our entire visit (4 of us with strong personalities) treated us with kid gloves. He immediately took our coats and asked what type of beverage we would like (tea, coffee or wine). Yesss...I'm liking him already. We had to complete some paperwork and was then was escorted to the Zen room. We each sat, drank and chatted away until it was time for our appointments. We all were taken about the same time for our treatments which was good. I went with the deep tissue massage. My masseuse Christine was awesome. She ask me if I had any questions or any areas that she wanted her to work on. I explain my aliments which were my calf's and the heels of my feet from my workout in the gym. Christine worked on those areas and gave me suggestions on things I could do at home to alleviate some of the pain. She spoke only if I had questions which is what I like and was professional and caring. She made it a wonderful experience. Thanks Polish Spa for making me and my girls spa day a start to a relaxing day.

    I rarely leave negative reviews, but I feel it's important to share my experience so others can…read moremake an informed decision. This was my first visit to this salon, and I came because I researched reviews and was excited to get a few services, which I never do for myself. All services were booked through Polished Salon on Phorest. I specifically asked for callus removal before and during my pedicure on my first visit, the young girl who did my pedicure replied " oh yeah! definitely! we've got an hour an a half!" but it was not provided. Instead, I was told to come back the following week, and they ended up doing an entire keratin treatment to remove my calluses. When I asked the front desk staff why the callus removal treatment was not performed during my first visit, the front desk staff replied, "I don't know." I booked a brow lamination service expecting professional results and clear communication, but the service did not turn out as expected. After my appointment, I noticed issues with the lamination and returned to the salon several times in an effort to have it corrected. Throughout the follow-up process, communication was very frustrating. The technician was difficult to reach, and when I contacted the salon with my questions and concerns, I was told she operates as her own separate business and that they could not help with concerns related to her work or clients. Since I booked through the salon, it was disappointing to feel that no one was willing to take responsibility for helping resolve the issue. The experience quickly became overwhelming as this was my FIFTH time back within one week, I was given answers such as "I don't know," and I felt the front desk had essentially told me I was on my own. I specifically asked the front desk staff to help me and provide answers; I never demanded a refund. I also apologized to everyone in the waiting area as I began to have a panic attack. I was sobbing so hard I could barely catch my breath. Another customer at the salon kindly stayed with me outside for about 30 minutes until I calmed down. I also reached out to the salon owner to share my concerns, but instead of feeling heard, I was described as causing a "commotion" and "aggressive," which was hurtful given how respectfully I had tried to address the situation. The technician did eventually refund the cost of the eyebrow service, but only after offering to redo my lamination for the 3rd time in one week (not healthy or safe) multiple return visits and a significant amount of time and effort on my part. During my last visit, she said she had "done a lot of work" on me and explained that my brow lamination was more of a "straightening" of my brow hair. My brows are naturally straight, so this would not have been necessary. I wish that had been discussed before the service or at my first follow-up, not after five visits. If my brows were not a good candidate or the results were expected to be limited, I should have been told upfront. While I appreciate the refund, it did not make up for the repeated trips, poor communication, and emotional distress. Based on my experience, I cannot recommend this business, and I hope my review helps others make an informed decision before booking.

    Photos
    Día de spa ‍
    Día de spa ‍
    Polished Salon, Spa & Wellness
    Polished Salon, Spa & Wellness

    See all

    SPAtacular Escapes

    SPAtacular Escapes

    3.6
    (24 reviews)
    3.6 mi
    $$

    An absolute pleasure! This passed weekend, I attended…read moreSPAtacular for the second time. I had a nice first experience, but my recent experience was something different. I threw a small (8 people total) surprise party at the facility for my mother for her birthday. All of us were delighted with the service, hospitality, and facility. We were provided a room where we could hang out and bring food lounge. Then they come and got us throughout the day for our services and checked in periodically. I think their prices are behind fair (although I can only comment on the spa and nail services) considering the care and complimentary things you receive and the beauty of the facility. I cannot comment on everyone's services, but I received a therapeutic and stone massage from Carla. I loved that, even though they are separate purchases, she incorporated the stones throughout the entire massage, altering between the stone and therapeutic techniques. She really isolated and attended to the spots I needed. More than anything, the care and attention I received when trying to get this gathering planned was unparalleled! Shelly was responsive, cooperative, and enthused. She did her best to make this happen for us, and it ended up making my mom's birthday :) After this experience, I intend on coming here regularly, and I recommend it to everyone. Thank you, SPAtacular!

    Poor customer service.... Took me 2 hours to reach someone…read moreby phone after repeatedly being placed into their message system. Left message, no return call. Only when I called hours later did I reach someone only then not to be accommodated. Very frustrating and disappointing.

    Photos
    We're conveniently located between the Carlisle Pike & 81 off Rt. 114.
    We're conveniently located between the Carlisle Pike & 81 off Rt. 114.
    Relax in the tranquility room
    Relax in the tranquility room
    The hair salon

    See all

    The hair salon

    Ruby's Massage Therapy - beautysvc - Updated July 2026

    Loading...
    Loading...
    Loading...