Great time with the guys, it says 24 hrs but they open til 12am though, the cigar selection is…read moresmall but it's a 2 cigar purchase limit and it ranges from $10-$20 depending on what you like no it's BYOB (discreetly), still a good time to kick it though.

Small but social place to smoke. Very limited cigar selection. And the ventilation wasn't great,…read morebut the patrons and employees were very friendly. Even with a very small selection of cigars, there is a two cigar purchase needed to enjoy the lounge.

Highly recommend!…read more This spot was the 2nd stop during a cigar crawl I organized. I can't with a group of 10 and we were treated like kings. Due to the weather and group size, we were setup on their back patio. And let me tell you - the layout, size and amenities of that outdoor space make this place a 10 out of 10. They have heat lamps out there so I want to return when it's colder to see if it's tolerable. The ability to smoke outdoors is huge because you won't smell like smoke all day. Also FYI - they sell coffee/tea/soda and it's BYOB. Another plus is their humidor. Havana has sticks that I haven't seen at other shops in that Chicagoland area. Not saying it's the biggest; I'm saying the offerings are top notch and they carry all the major brands Please note: the indoor lounge is better suited for smaller groups (or a solo smoke.) But if it's warm, and you have a big group, sit on their patio and catch a vibe.

First I would like to say, rules are rules, but sometimes we make exceptions. I go to cigar lounges…read moreand buy large amounts of cigars, this particular time I wanted to stop in little Havana to see what they had and to have a quick smoke. After purchasing a cigar the price came to $24.83,I was told by the young lady I had to spend $25 in order to smoke in the establishment. Literally 17 cents!! Never again, I should've put the cigar back and left.

This is one of the nicest smoking spaces I've seen in the state of Illinois…read more Came here to enjoy a cigar and watch the Fury vs Usyk fight (which they bought for the patrons.) The place isn't huge, but it's laid out extremely well, with enough seating for at least 50 people. And speaking of seating - black leather couches are spread throughout with ZERO wear and tear. No matter where you sit, you'll be able to clearly see a big screen TV if desired. So esthetically - Platinum is winning. The humidor is just like the lounge - not huge but it's laid out extremely well and they carry all the major brands. No kitchen or bar, but you can BYOB. Bathroom was in decent shape, and the service wasn't bad. In short - I would actually go out of my way to come here. It's a delightful place that checks every box if you're a fan of cigars or hookah.

Very knowledgeable about the products. Patient and kind. Definitely going back if I'm in the area.read more

I was just passing by today and decided to pop in and pick up a few more cigars. The staff is the…read morefriendliest. I love this place, seriously. Everyone is so cool and knowledgeable about their products and services. It is truly a pleasure to frequent this establishment.

Service was excellent The ambiance is a really cool vibe…read more The staff was able to help me with a special cigar order

I like Level Up. It's right across the IN/IL border, which means they serve alcohol! The space is…read morequite big, so seating shouldn't be a problem. I was greeted upon entry by a guy named Nick who was attentive; made sure I had a beverage, cut my cigar and made sure the ash tray stayed dumped. Prices on everything I did there was reasonable, and a big plus - the place is very clean. I'm a stickler when it comes to bathrooms and service, and both those boxes were checked. Not much more I needed. FYI - for my liquor fans, they don't serve the hard stuff (i.e. whiskey, rum, etc.) but they have beer and an assortment of mixed drinks. A full liquor license would've taken this place over the top. They also serve food but I didn't try anything while there. In short - if I'm in that area, I would definitely go back.

We didn't order or because we came close to closing. The hookah was very flavorful and the staff…read morewas exceptional they were attentive and caring. Came by and asked if we were ok and enjoying it. The ambiance was amazing. The lighting and the seating is very organized and nice. We could sit where we wanted. The guests were respectful as well. Very nice atmosphere all together. We will be back!

I've been a fan of smoking cigars for ~15 years, and the south side continues to add spots where…read moregood ppl can sit back with a stick. To my delight, this place opened up roughly a month ago and I'm happy to say it's legit. The layout is lovely; there's two sections of seating, so there's a decent amount of space. Multiple TVs are in both sections so patrons can watch something or sit back with your stick with no distractions. There's a 2 stick minimum to sit in the lounge, and the staff will provide water if needed. You can BYOB but there's a cork fee for outside bottles. Also, the humidor is a tad small, so bring your own stick if you're particular. What stood out to me besides the layout was the service. The owner checked in on me multiple times while seated, and offered me a tour of the space. Good service goes a long way, so off that alone I would recommend this cigar bar. Ultimately it's very inviting, clean, and has what you need.

This place is never open on time. It supposed to open at 5:30pm but is never open that time…read more Whenever you look up the hours of operation, one link says that they closes at 10pm and another one says it closes at 11pm. I just pulled up and it's a Saturday before 10pm and it's closed. There is a limited selection. The atmosphere when it is open the only time I was able to catch it open was excellent. This place needs to expand their selection and set the hours of operation and stick to it and open on time. I am only 5 minutes away and it's sad that I have to go outside of my neighborhood because they can't get the hours of operation on track.

All of the people were very nice and welcoming, they also got my food done extremely fast. In there…read moreI felt treated well. I can't wait to come again.

The hookah is not $15 it is $45. Per person. A literal scam. Around the corner is hollywood smokes…read moreat $25 per person!! Way more worth it.

The ambiance was something you felt as soon as you walked in. We were greeted by a gentleman and he…read morewas helpful in choosing a cigar for myself and a buddy. Next time I'm in Chicago, I'm definitely coming back!!

Came from LA what an amazing place nice cigars owners A+ a must visit in Chi. Girls trip successread more