They need to monitor there water shop..I even let the lady know about it and she said its okay,i…read moreguess she doesn't have any idea what is alkaline means or they just don't care...The alkaline machine is below 9ph which is not a good Alkaline drinking water quality,It should be between 9 - 10 ph for ALKALINE drinking water..It is not worthy to pay $5 for 5 gals, with that LOW ph of water indicated on their Alkaline Machine..I've been buying alkaline here now they lost a loyal customer..I take my business somewhere else.

**DONT GO HERE** Horrible customer service. I went here to purchase a Flum vape and support the…read morelocal business. After asking politely to purchase a vape, the female cashier said they had it, I just needed to provide my number. I said I didn't have an account on file but I can gladly provide my ID and number to make one. The male (I'm assuming owner) abruptly without hesitation said we don't have them then.

I have been to the US Smoke shop many times. I came across it by going into the Arco gas station on…read morethe same side of the street. They didn't have what I wanted there, but they told me to go to the smoke shop. I guess they own both. All of the staff members are super friendly. They helped me with everything that I needed. They even ordered more product for me. They also have a couple other stores in Torrance. So if they don't have it there, they will call the other stores for you. Which is amazing! So they have sent me to other locations. They also let me when my order has come in by text messaging me. Above and beyond! Lots of products.

Worst smoke shop customer service I've ever seen. Guy lets the clearly underage kid infront of me…read morego look at all the vape flavors he had available in the back. When me (of age) asks him to see he looks at me like I'm stupid. Stay away from that idiot pretty sure he owns it too.

It was my first time venturing into this smoke shop. The streamlined aesthetic of the interior…read moreimmediately drew me on. Upon walking in i quickly noticed the backlit shelving that featured an extensive collection of gorgeous high quality water pipes from such renowned brands as Roor among others. It was busy but Hector kept his cool making sure to greet every person that walked in. When it was my turn he thanked me for waiting, and asked what i was looking for. He had knowledge of all the products and made excellent suggestions. He definitely went above and beyond compared to service i receive at most smoke shops. Someone give that man a raise!

Cloudscape Vape is phenomenal. The staff are incredibly helpful and take the time to guide you…read morethrough all your options. Their enthusiasm for vaping is contagious. They are clearly passionate about what they do, and it makes shopping there a real pleasure. Whether you are a beginner or a seasoned vaper, they go the extra mile to make sure you leave happy. Could not recommend them more. Very personable staff.

Used to be good, maybe new owner? I liked the past guy, nice and helpful, products were good price…read moreand he had vape deals. Different guy this time, don't like him.....Prices went way up too and no more deals. And no variety, display was just one brand only.

Great service with a mass selection of products , will continue to support and be a customerread more

Online service is a plus. When it comes to product..OOH BOY!…read morethis place has LOTS of flavors to chose from. I have been purchasing my vapes with this location for a few months now and I definitely am pleased. Yea sure, your gonna pay for shipping, but who cares when you have so much to chose from. They have a rewards system when you buy, and whether its a few bucks here and there, I use them. Thanks Team, have a blessed and safe holiday!

Been a customer for 12 years, and I still feel like a VIP. Manny & Chad are the absolute sweetest…read moreand incredibly knowledgeable. Definitely want to go here if you want transparency & the best customer service! Thank you Chad for the many years of amazing service, and Manny for putting up with me & my million questions

I live across the street from the store. I enjoy going to this store. It's close and cheap.read more

Pretty good place, open until midnight which is really good sometimes. Would recommend to othersread more

Customer service here is terrible. I've given this place a few chances even after finding a small…read moredead roach on the rim of my can during a previous visit. Today was the last straw. I asked what Zyn flavors they had, and the employee responded with an attitude: "What you see is what you get, buddy." When I mentioned a flavor, he replied, "Does that brand even have those?" and after I corrected myself, he said, "Yeah, different brand," in a sarcastic tone. There's a big difference between being straightforward and being rude. I won't be coming back and I'll be taking my business elsewhere, buddy.

TJ THANK YOU! Honestly I did not know what to expect. I don't smoke but it was my friends bday. TJ…read moreexplained all the options and gave recommendations. Well it turns out my friend also goes there . I got the perfect gift thank you TJ you are the best.

Never reviewed a smoke shop before because it's usually a quick trip with purpose. I walked in…read moreearlier to his new smoke shop a few blocks from my building. I told him what I was looking for and he gave me better options for a gift and I ended up getting myself a cool accessory. The owner is the one who serviced me and he was very polite and knowledgeable. Thumbs up for a brand new local business in the neighborhood.

From the owner: Family owned Smoke shop, for all your smoking needs. our…read morefirst priority is our customers with providing them a 100% satisfaction.

They don't sale vape juice drove here for nothing. I asked the guy why they don't update so people…read morewon't come here.

One of my new favorite vape shops. Deals are on point a lot of juices and he doesn't charge alot…read more I will be back You can't beat the prices he have for juices. A reminder the shop is inside the gas station.

By far one of my favorite shops ! Every time I come here I…read morealways find what I'm looking for. Sean is very knowledgeable, everyone who works here has the best customer service 10/10 recommend!

By far the best Smoke shop that I've been to, they had every selection of vapes to choose from. The…read morevibe was so cool and the guy working there (Sean) is an awesome person. So dope and cool!!!!!! This is my shop I'm going to from now on! Definitely check them out 5/5 you won't Regret it!