The service manager needs to lookup the definition of service. Without even looking at the issues I…read morehad with my RV, he started to make excuses. It's simple. Things break that is what the warranty is for. Called the manufacturer and they were very pleasant to work with and gave me other people to go to for my warranty. They took care of repairs with no issues.

The service was absolutely terrible. Very slow and at least they finally admitted that they could…read morenot handle the influx of service needed by how many units they had sold. I cannot say how horrible our experience with them was. I hope to never have to deal with them again. We bought a brand new trailer in January and it's now December and we've been able to use it for a total of 5 and 1/2 weeks because there's so much wrong with it and because it took them 8 weeks to get it ready for us to do the initial walkthrough.

We decided to work with Advanced RV based on some videos we had seen involving a levelling system…read morefor our van. Getting very frustrated now as they are very good at taking our money, but not so good once they have it. To be fair, I understand it was during the holiday season, but we sent the money December 19th, and despite repeated calls (which we had to make at midnight from Korea) and repeated E-mails we cannot get them to answer the simple question "when do we bring it in, and how long does it need to stay?". At one point we were promised an answer by December 28th, but since then all we get are evasions. When we call, the person we need to talk to is out (seems to be out a lot) or whoever we get hold of says we are waiting to hear from somebody in service. We are trying to book time in April so plenty of notice, and were told the schedule was open then, but STILL don't have an appointment. Since we have to book a hotel to stay while we are in town, the longer we wait, the higher the prices go. We also cannot schedule anything else (we are stopping there during a trip across America) until we have those dates. This review does not encompass their work, but with customer service this bad I have a bad feeling about the company in general. If there are problems, let us know, don't leave us hanging for weeks, and it is not like this should be a difficult task. **Update: We finally got our appointment, and the work was completed. I will say that the work appears excellent, and the onsite experience was stellar. Trying to make new appointments for more work, and running into the same lack of responsiveness. I would say Advanced RV does great work, but getting them to respond is like trying a wake a teenager up in the morning after a rock concert.

Mike, Marcia, and the entire crew at Advanced RV are simply the best there is when it comes to…read morecreating Class B RVs. We looked at Roadtrek and the Mercedes-Airstream collaboration, and they are very nice, but they cannot compare to the RVs built by Advanced RV. Unlike the others, ARV is completely custom. The process begins with a visit to the factory that can last days, as you work with the staff to select EVERYTHING in your custom RV. From the engine, suspension and mechanical details, all the way to the color schemes, floorings and fixtures, you and the ARV team customize each item in the RV. Once everything is selected, there is a constant flow of information from ARV to the customer, as they keep you up to date on their progress. If you have any questions, or there are any items that the craftsmen at ARV are not certain about, you can call them, or they will contact you. And you don't just leave a message. Everyone at ARV is available to talk to you about any question or concern you might have, and that includes Mike Neundorfer, the company's owner. We just took possession of our new ARV, "Huginn," and are simply blown away with quality and level of workmanship. Everything is first rate. We took our new RV on a cross country road trip to return home, and even took her back into the mountains outside Santa Fe, NM. The road was narrow and rough, but there was almost none of the rattle, shake and clatter that I have come to associate with RV travel. On the freeways, the RV was so quiet it might as well have been a well made SUV. We simply could not be happier with our new RV, and with the entire experience of working with Advanced RV. Dirk & Amy

It's hard to find an honest mechanic anymore and I trust these guys fully! Very professional,…read morequality work, couldn't ask for more! Treated me like family!

Bill at Oddball Motor Works helpful, knowledgeable and a pleasure to work with. Bill at Oddball…read moreMotor Works will be my go to guy(s) from now on.

I have been doing busines at Heisley Tire for 13 years. The have always had good prices, great…read moreservice and they stand behind their work. They explain their work and have always let me go out and see exactly what the problem is if I have any questions. They treat you like family and only perform services that are needed. I highly recommend them to all my friends. I love having a auto repair shop that I can trust!

Amazing customer service! Each person I came in contact with was courteous and professional. The…read moredriver (Frank) arrived quickly, was efficient, polite, and friendly. I hope to never have to use a towing service again, but if I do...I will definitely call Heisley Towing. Thank you!

Great job at great prices! I am never disappointed with their service! They even vacuum the trunk…read more!! I Highly recommend Lux Auto Spa

Took car into to be detailed, when I picked up the car the window was cracked. I called the owner…read moreand he told me there was no way his company could have cracked the window. He was not even at the location or had he sent the car, but was emphatic it wasn't anyone on his crew. I told him the guy that did the work had a dog around with him and appeared to be going through withdrawal, as he had the shakes soo bad. I told him that I would write a review and he said he was an 7x felony offender and go ahead and make the review.

Great guys to work with…read more I got a great deal on a fifth-wheel hitch with installation. Under $2K!!!

My automatic start was broken when I was involved in an accident, and was unable to use insurance…read moreto cover it (past the date of filing a claim for this part). The workers today were so kind in helping me replace this part and made it simple and easy.

My issue isn't with repairs, as I did not have a chance for them, but estimate and evaluation. Last…read moreyear I unfortunately hit a deer with my 12-year-old car, causing a broken headlight, dented fender, and dent in the hood. (The deer ran off; hopefully it lived). D&S had the car around six days but evidently did not remove any parts. They marked it up and notified my insurance company that the entire front end would need replaced and repainted, more than doubling the estimate, and making the car a total loss. I do not understand why they did this, other than they appeared very busy with more lucrative repairs, but I am speculating. In any case, it put me in a bad spot, as my insurer wouldn't consider my getting another estimate, and other shops wouldn't accept a customer paying out of pocket. Around that time, a family member became very ill, so between hospital visits and assorted life things, I bought a new headlight, a used replacement fender, various clips, nuts and bolts, and repaired it myself (for under $500 with a fair amount of learning, but I still have the slightly dented hood). It passed the state inspection (with compliments, even). For a while I was concerned the car would come apart like the Bluesmobile, but it's been solid. And while I'm proud I managed it, my experience with D&S Chardon and the position they put me in added a few frustrations during a difficult time.

I've been there twice in the last week to pick up my car and BOTH times the new panel was not fit…read moreproperly to the vehicle. The first time, the new painted plastic panel was off by 1/4" and obvious from 10 feet away. The second time I went to pick it up, the 1/4 gap was corrected, but the panel was gapped on one end and bulged/squashed on the other. Certainly NOT a proper fit. Ok, just got back. They made it right and were very apologetic. Most of the front-end is held on with plastic clips and they were able to get it adjusted to a satisfactory point. Nice folks, but I was pretty fumed about going back and forth 3 times. In the end, the paint matches perfectly and they made it right.

Contacted this shop on a Saturday morning to look at a vehicle I was considering purchasing. They…read moreworked me in same day and saved me from making a very expensive mistake. Great shop, wish I were local!

Very friendly and knowledgeable. Went for second opinion regarding need for brakes as recommended…read moreby Dealer due to noise coming from rear wheel. Noise due to shield rubbing against rotor - brakes were fine! Saved us over $1,000!!! Will be returning.