Jaime was great. Communication was clear and consistent. My wife was at home at the time he came to…read morerepair the carpet on the stairs and she let me know that he was extremely polite and was able to finish the work very very quickly. I highly recommend Jaime.

Did a great job repairing and painting my fence. Showed up on time and provided a quote written…read morequote, followed up, and completed the work timely.

Donavan helped me quickly replace my flooring. He arranged for a nicely stained transition piece…read morematching the existing flooring to the updated floor.

We worked with Donavan Santamaria and he was very helpful! We replaced basement carpet and stairs;…read morehe helped us pick out the right style we were looking for at a great price! They were able to install in a little over a week and we are very pleased! We would definitely recommend!

Jim is the best with his experience, advice and workmanship! He is truly outstanding!!! Do not…read morehesitate to utilize his services. WE WERE EXTREMELY PLEASED.

Outstanding service and a great technician. I had dog tears in my carpet - I called, spoke with Jim…read more- we set up an appointment. He arrived early and was completed in an hour and a half. Outstanding job and a very nice person.

They installed LVP flooring that has cracked after 2 years. We called them to have them inspect it…read morefor a manufacturing malfunction, and they cancelled on us twice and then when we called again, they explained they were not interested in helping us. My god, runnnnn. Do not use them.

Empiretoday completed a flooring installation for me about three years. The siding on the flooring…read morestart peeling off about a year after it was installed. Furthermore, a section of the kitchen flooring was absent. I took pictures and sent emails to their insurance and customer service team to no avail. The customer service team sent me to the insurance and the insurance sent me to their customer service. Someone from customer service sent me a message asking if I have extra material left over from the work that they completed. I replied back no. I got another message that they wouldn't be able to fix my flooring because they no longer have the same material. I have peeling floor siding and a missing floor piece in my kitchen, but I haven't been able to find someone to repair it. Empire today is the worse If I could give them zero star I would have. If I were able to share images, I would have posted them so everyone could observe Empire's subpar flooring work.

So I decided on new carpet and really didn't want to go to a big box store. This place was close by…read moreand so I decided to give it a go. My initial visit was great even took some sample boards home. I picked a few options and scheduled someone to come out and measure. It was really great they do not charge for that service even if you do not order. It took a bit for the quote and I did change my mind on the carpet selection due to cost so I needed an updated quote. The price was pretty comparable to other places in guestimation as I didn't have anyone else do an exact measurement. They also have a great selection of flooring of all types. I scheduled installation and was told it would be an all day job - 3 bedrooms, stairs, and hallway. I also paid for them to move the furniture. The all day job contractors did not show up until well after 12. I wasted a morning of vacation from work waiting on them. They were there until about 8pm which was very irritating. Afterwards I noticed some seams were a bit noticable. The sales person came out to look (did not show on the first scheduled date) and said he would send someone out to work the seams a bit. We scheduled a time and they did not show. I called and never got a response. I also noticed some damage to the furniture but by that point I'm sure nothing would have been done. I love supporting smaller more local businesses but I'm not sure I would recommend or return. Too bad as I do have more flooring to replace.

It was an absolute pleasure dealing with Carpet King. Their staff was prompt and responsive. Who…read moredoesn't love that? Tom was so easy to work with. As it turns out, our issue was handled without needing to replace the floors, but when it is time, we will be thrilled to work with Carpet King. Can't thank you enough!

The service Alex provided was excellent.. He was so detailed…read morein his work and took a lot of time making sure everything was perfect.. I will never use anyone but him in the future very hard worker and professional. From Carol

Great service!!! Very efficient and friendly did a fantastic…read morecleaning job! Will hire again!

The installers parked their truck right in front of my garage and drove over my landscaping. When I…read moretold Levi's Floors installers about this rude and unprofessional parking job, they told me there wasn't an issue and that they would move their truck (no apology offered though). I can't believe they think parking in this way is ok -- they may have destroyed my hedge! The plants were dislodged and it's possible now that they'll be dead within days. The installers were rude to the point of being aggressive and denied that they had anything wrong. I can't believe I have to write this, but they did nothing to fix the situation and made no offer to compensate for the damages. A simple "sorry!" and an attempt to understand where I'm coming from would have gone a long way. I have photos of the truck running over my landscaping, and the company's denial of the facts doesn't mean they're right. They've done nothing to rectify the situation. Their hostile towards the public and they run roughshod over people's property. I'm contacting the Better Business Bureau, Angie's List, Home Advisor, and Google to communiciate my concerns with this company.

Purchased full house carpet and install. November 8, 2021. Since install have had carpet snags…read morethat I have to remove on a regular basis. Had company come review and indicated they felt it was from dog collar. Have removed collar and still having issues. They were supposed to come do stress test but can't get them to answer call. Out of all the times I've called only had 2 of owners tell me they will get resolution. Had excuses of never received voicemail to owner just got back in town. It's been over 2 months and still no resolution

Tom is very helpful in answering any questions and working with you in choosing your flooring…read moreneeds. He and his team showed up timely over the three days worked to install our carpet and LVP in the entire home. They did a great job in removing furniture and placing it back properly. The new flooring looks great in our home and we love how it looks. I love that the transitions from carpet to LVP match the LVP perfectly. I have no complaints in the actual look and quality of the flooring materials. My only issue was that we discussed how one of our main reasons for changing the entire flooring of our home was the squeaking noise that our second story had developed. Tom and the team removed nails to lessen the noise, but that did not last in removing the squeaky noise for more than a day. I feel taking time to put screws would have done a better job in eliminating the noise. As a flooring replacement is the best time to take care of squeaky floors, it would have been great if something more permanent was done. I also would have appreciated taking the old tiles off the kitchen and then putting the LVP as the kitchen floor is one of the squeakiest areas and we really have no way to resolve the issue without getting all the way to the subfloors. Since it's a costly project, I expected one of our core issues with the home to be addressed as much as possible.

We just had carpet installed (~1000 sq ft). Tom and his crew did an amazing job. They came on…read moretime, were so pleasant and professional. The carpet looks and feels wonderful. The stairs were transformed - terrific job. We highly recommend utilizing his services. Thank you J & J

By far the best carpet installing crew I've ever seen. Daniel is a great guy and very passionate…read moreabout his work, so we are very lucky to have found him on here. We will 100% hire him again.

From the owner: Carpet and laminate installation. read more

JS Brown completed two major projects on my home in Worthington: 1) an addition to and remodel of…read morethe main floor (including a total kitchen remodel, adding a bathroom and remodeling a second one) and 2) major work to address basement water issues and remodel a basement family room. In each instance the work is of the highest quality. Guests always are complimentary of the appearance. Working with their team was smooth in every respect. Since the completion, there only have been two or three small issues. These were addressed by the company promptly and satisfactorily.

High quality work - exceptional people! We completed 3 projects with them in German Village- simply…read moreoutstanding!