Response to Mark C's comments from Feb 1: The problem is the…read morevideos do not show what happened from the rear end of the truck, which is how the damage was caused (by backing into the driveway). I have repeatedly requested they pull video from the backup camera, but they have refused, and instead they provide videos from cameras mounted on the FRONT of the truck and mounted on the driver's dash. There is absolutely no feed from the video that shows what happened from the rear of the truck. Therefore there is no possible way they can conclude there was no gross negligence. We have eye witness account that there was gross negligence. The quoted repair costs I received from a reputable repair person states it will cost $926.50 to return the damage to prior condition. $50 is not acceptable. Original Review: I rented a dumpster from this company that was delivered on 1/10/2024. During drop off at my home, the truck hit and damaged my property. They hit the stationary bricks that make up the garden bed along my driveway. This garden bed is shared with my neighbor and the result of this accident also loosened bricks on his property line. I opened a complaint with their claims department but they denied the claim. The in house claims person stated that property damage is acceptable because there is "inherent risk." I completely disagree. My home contractor had rented from this company previously for my property. Each time the driver was able to successfully drop off and pick up the dumpster without causing any damage. This time, the driver was not careful and caused damage that will cost MUCH MORE to repair than what it cost to rent the dumpster. They can call it what they want, but it's clear the driver was not careful and caused property damage. They want to call it "inherent risk" so they can say they aren't responsible. Working with their claims person has been a nightmare. They provided a video from the truck to help show proof no wrong doing happened, but the video didn't capture the rear of the truck. It only showed a video of the driver's face and the FRONT of the truck; but this isn't useful because it happened from the rear of the truck. If you are considering using this company, I highly recommend you reconsider. During my conversation with their in house claims person, he made it absolutely clear that a level of property damage caused by the delivery truck is expected and acceptable. Again, because he labels it as "inherent risk". If you're still not convinced and want to rent from this company, be sure to take video of the drop off and pick up in case you need to sue them. They won't take responsibility for property damage caused by their services.

Dumpster was here early enough I got started before dark and then having it for ten days worked out…read moregreat

I needed a dumpster to use as we removed an old deck. Haul-My-Mess's, Melissa and Ron answered all…read moremy questions and helped schedule at my convenience so the timing all worked out. I had an issue with the job, the people taking out the deck changed a date on me, but Ron and Melissa made it work! I love that they send a text when they are on the way, with the ETA, so we can move the car. Leroy dropped off and picked up. He was so careful and diligent not to damage the driveway. Very kind and lovely. I would use them again. Everyone I worked with was very nice, friendly and helpful!

I cannot say enough positive things about this company. They are so professional and kind. From the…read moreowner to the employees who come to haul away. They are thorough in their explanations, they confirm appointments and arrive and depart promptly. I have hired them to do a couple of hauling projects before and will use them for an ongoing decluttering project for our basement and garage. Their prices are reasonable and their service is outstanding.

Wonderful service with great values. They will reach you regardless of where you are and what you…read morehave going on.

I want to warn you this is a very lowdown company. Who hold you hostage until you pay for their…read moremistakes no customer service at all. Do yourself a favor stay as far away from this company as you can a total rip off.

I would highly recommend A to Z Moving and Driving! They were available same day and got our…read moreoversized commercial refrigerator into our pantry. It was not an easy job and Zach and Nate were amazing! Thank you! Job well done.

I was totally up front about the boxes, garage, attic, basement and large items, so I was VERY…read moreIMPRESSED, how kind and thoughtful Amber was when evaluating the time and man power needed to accomplish my move efficiently and safely. ALL WHEN SMOOTHLY and the workers were respectful and worked fast. All around A to Z exceeded my expectations and eased my stress about the move. A HUGE THANK YOU!

Do not trust this company with your home. I have a…read more really bad experience with this company. This company was at my home that I recently bought. The truck did damage to the driveway pavement raising the pavement up and went over the grass and pavement causing a a wheel skid mark that is very deep( the whole reaches my knees!) During the rain my car got stuck there and I had to tow my car. When I have called them to get answers they say the manager is away. This has happned fot a whole week. Now they are not answering my calls. This company had no accountability and will never get my buisness. If I don't get a call back I will have to get this to small claims. Go elsewhere. Update on june 28(3 weeks later)...... STILL NO CALL OR UPDATE from the manager

Sean is my hero! He provided us with a large dumpster that allowed us to move out of our house we…read morehad been in for 30 years. Sean was professional and extended a very appropriate price for his services. I would never consider any other company for our next purge. Miles Waste Disposal is the best! Thank you Sean and the rest of your team!

I used this company years ago when they were in Cincinnati. I was going through my old Yelp…read moreprojects and saw I never left a review so I figured I'd do so now. I can't speak to their current quality, but when I used them a few years back everything was quick, easy, and cheap. In fact, I actually had a need for some junk removal recently and they were the first company I looked for. It's a shame they moved up to Cleveland but I hope they're doing well up there.

I recently bought a house and the seller left tons of things I didn't need. I requested a quote via…read moreYelp and was lucky enough to work with DeMarcus. He was extremely responsive and able to work around my schedule for a quick removal. When he arrived, he was very respectful of my home and so nice! I would absolutely recommend this company and will use them again for any future removals.

Professional guys and great communication with explanation of the service requested and punctual…read more Reasonable and fair pricing.

When my father passed, my sister and I tried to clean out his home but were overwhelmed. After…read morecalling a few places, we chose Fly By Junk Haulers, and I am so glad we did. Highly professional and well-organized, they arrived exactly when they said they would, and the young men cleaning the place were so kind and patient. They understood this was emotionally difficult and allowed me to see everything and change my mind on anything. It's been 2 days since the clean out, and I've already recommended them to a friend at work. Fly By Junk Haulers was worth every penny!

BEWARE- The owner Kenny, cut down my trees and used heavy machinery which caused multiple stress…read morefractures in my driveway. Right away I called him and he took NO responsibility blaming me. I had to get a driveway repair service to fix the multiple stress fractures because they grew into larger cracks which cost over $1,000. Kenny is very cocky and does not take responsibility. I'm wondering if he's bonded and insured? Because according to the other reviews it seems like this is a pattern and if he's bonded and insured, why wouldn't he just use his insurance? Doesn't make sense to me. BEWARE of hiring him!

I've used them on 2 separate occasions and been happy both times…read more once for a modest tree removal and more recently for substantial sizable fallen limbs from a massive maple tree that obliterated my shed and a portion of my fence