Sitting here in 97° heat paid 1350 for them to come out and repair the air conditioner. They took…read morethe money and ran. Do not use this company. They will take your money and run. At first they make you think they know what they're doing.... As soon as you get him the money and they say they're going to order parts you get nothing and they get your money and say they needed it to survive.

They never finished the job charge you an arm and leg and never come back to finish itread more

Passing through, had problems with the installation of new batteries, stopped by before closing to…read moreget it done correctly, Nathan was very accommodating and got us going quickly, we went back the next day and he fixed our radio, fixed the trailer connection and light without an appointment and again very proficient and knowledgeable. Grest service. Kuddos!

I don't know what happened. I have been taking my RV to Trotters for about 4 years now. Nathan…read morealways did good work and the prices were fair. I recently had a problem with my steps and the cabin batteries dying even when hooked to shore power. Nathan fixed the steps and told me the cabin batteries were holding a charge. I took the RV home and the next day the cabin batteries were dead. We charged them and hooked them to shore power and the next day they were dead. The internet told me to look for something I was not sure of so I called Trotters and asked them to have Nathan call me when he had time. I live 25 miles from their shop and if it was a quick fix that would be great. Today I got a call from Valerie who said Nathan said they weren't dying there. No offer to answer my question. No offer to take a look at it. Just nothing! If he didn't want to do the job or was incapable of doing the job, just say so, but they gave me nothing! Basically gave me the brush off with no explanation. I know a shop in California that will fix it but I find it sad I have to take the RV 300 miles to find a shop that cares about their customers and reputation.

This guy has no idea of what he is doing. I asked him to replace the black valve. Instead of him…read moreunbolting the protective covering on the bottom of the RV he used a knife to cut it. By doing this he also cut two hydraulic lines. Costing me over $2,000 in repairs. None of which he would cover. Don't let him near your RV.

Although I had been perfectly happy with the work of Cordova Mobile RV, that has now changed . . …read more .I have been trying to get some kind of response, other than being blown off, since this company went out of business earlier this year, and particularly since the early summer 2019, I have been trying to get the status of my so called repairs, so I can get them finished. "I've been trying to contact you since early summer to NO avail, to get the status of my "repairs" left undone or partially done; Mon is Dec 2, which is when I have the appointment with the RV tech. I have tried to,contact by text, phone call and even Facebook but NOTHING !" Several of the texts I have sent: "Including what was fixed on the washer/dryer; really I just need the status/info on all the things on my list PLEASE. Uh oh ! Something is missing ! Hopefully you still have it on your end, as I recall in addition to whatever I wrote, I also mentioned that I have an appointment to have some of the things fixed on the list on Dec 2, so I'll need the status and parts replaced ASAP ! Also due to a malfunction here in ND I've incurred numerous damage, thankfully the company will be paying for this, but since the rv will need to go into the shop, if possible I'd like them to replace the hydraulic line, so I need to be sure that the welder jerk will still PAY ! ! ! And what about the replacement done CORRECTLY battery box ? ? ? Will he pay for that, assuming I can find a reliable responsible welder here or on my way south ? ! ? ! Wendy, I'm sorry to be such a bother, but i REALLY REALLY want to get these repairs done; in addition my steps are stuck AGAIN ! ! ! due to the lousy job the welder did on my battery box, I truly do NOT think I should have to pay to get this corrected, the jerk welder should be paying for this, but I'm not hearing anything from you, as I recall you were going to contact the welder and get my status of "repairs" work done. PLEASE ! ! ! Wendy, are you ignoring me ?!?!?! I do not understand why you DO NOT RESPOND, have you changed your phone number again ? I would like to come by to get my stuff but don't want to waste a trip if it's gone. I HAVE TEXTED YOU, WRITTEN TO YOU ON FACEBOOK & EVEN CALLED YOU, BUT NO RESPONSE ! ! ! I see where you post things on Facebook, but you are blowing me off, WHY ? When I accidentally hit the truck, I obsessed about it for weeks until I was told how much and paid for the repairs right away; since I'm only asking for the pic of the microwave label and status of work incomplete, I would surely think you could get me that info, especially since it was lucky we didn't catch on fire due to the sloppy way my batteries were "installed" and the cost I HAD TO PAY to get them replaced and installed correctly !" Due to the inefficient AND sloppy way the batteries were installed they were bouncing ALL over the battery box, snapping off several of the posts and leaving live cables loose, causing me to purchase TWO more batteries, that I'd just purchased a couple months earlier ! and we were in danger of catching on fire, I sent MS Cordova a pic of the batteries, she expressed concern at the time, but now NOTHING. It seems she has also blocked me on Facebook, all I want is to get the info on the status of my repairs and NOT to have to make a wasted trip for my stuff if it is even there ! Hopefully she will make some $ on my stuff !

Not sure this business is still open. Called number and is not going thru. Would like to get some…read morerepairs done to my rv but hard to do if the phone number doesn't work! Are you still in business??

This so-called friend took over $15000 from me and had my RV for over 3 years and didn't do a…read morething. The RV is in worst shape now than when he got it. Total Rip-off. Picked-up and it is filthy and mouse infested. New tires...no rotted, new batteries ..... totally dead. Nothing works. Not even good for parts anymore. I now own a piece of junk. Monaco LaPalma.

Hank has been doing work on my 5th wheel for over 3 years. He is professional, knows what he is…read moredoing. He has been honest with me in telling me what needed to be done on each repair and the estimated cost per repair. I would not use any other RV Service Company near me except Hank. His wife EJ is professional and gets back to you with the information you request. You can't find mire honest and good people. I would highly recommend Hank's RV Repair.

TIC has always treated us right. They are upfront and honest. They always try to fit me in for my…read moreconvenience and have always done top notch work!

AWFUL customer service…read more A liar full of empty promises. I highly recommend taking your business elsewhere.

I brought my Freightliner in for a new transmission. They tell me its ready to pick up. I pay for…read moreit and then talk to the mechanic James who did the work. James lies to me saying he test drove it and its all good. From the moment I put it in drive. It was obviously no good. If shifting hard and slipping in and out of gear. Apparently there was an issue communicating with the transmission computer via the data port. Which they didn't fix intern not being able to program or reset the transmission computer. I bring it back and talk to the owner Joe. Joe tells me that I should have told them to fix the data port. I mean, are you fucking kidding me Joe??? The customer is supposed to tell the mechanic shop how to do the job??? I also made the mistake of asking them to diagnose my cooling system because my engine would run a little bit hot going up hills. They charged me $1700 for a diagnosis, replace the radiator stating it was 80% plugged, and the thermostat, a hose and a couple clamps. After taking the truck out for a drive, the engine got hotter than it did before I gave it to them to work on. When I brought the truck back, I let James the mechanic know what was happening and he looked at me like I had nine different heads. He wanted me to pay for a new thermostat and he would do the labor for free... after I just paid them $1700 to check things out plus parts and labor. One of these days these guys are going to screw somebody that doesn't mind burning their shop down.

The owner was very hard to talk to. It took 10 days to get a DEF cap to my DEF container that mixes…read morewith my diesel & a glo plug from Las Vegas. I am traveling all over the United States. He knew I was coming from Vegas & I was headed to the Grand Canyon. I had to cancel my trip to GC & make my way down to TX b4 the ice, cold weather & snow in the mountains. IF you have the time & $1000's of $$ to spend 10 days in a hotel & a rental car. $2500 & 10 days later. Take your RV there to get fixed. So far my RV runs good & it should with a new DEF cap on my DEF tank & a new glo plug for $704.00 & 10 days later. 9 1/2 days waiting & just the morning to fix it.