The Cradle has an absolutely outstanding staff to help counsel individuals and families through a…read morevariety of adoption decisions. We used them over 15 years ago to help start our family. They have been providing excellent post-adoption services since then and continue to be leaders in the industry. They are also the only adoption agency to have a full time nursery.

I cannot say enough good things about our experience with The Cradle. Start to finish they have…read morebeen incredible. It's no wonder the agency has been around for almost 100 years. They're excellent at what they do. For how hard adoption can be, to have some of that stress lessened by competent professionals who really have the best interest of families in mind has been priceless. Our daughter received excellent care while she was in the Cradle Nursery for the first six weeks of her life before we brought her home. Cradle staff will always be part of our family story and we are so thankful that they were there, and continue to be there, for our baby and her first mother. Our adoption counselor Wendy was a huge comfort during some of the more stressful moments and very adept at guiding us through the process and making sure all our paperwork was in line. From the counselors to the nursery staff to the billing department absolutely every person we came into contact with at this agency was warm, committed to helping and competent. Thank you, Cradle staff for helping bring our family together.

We absolutely adore Ms. Kaylie Wynn! She is energetic, vibrant, enthusiastic, empathic and…read morecompassionate! I cannot recommend her services highly enough. She makes our family (in particular, our son) feel at ease with her dedication, abilities and skills and the education to back it up! Kaylie takes the time to listen and provides solutions, even accessing other resources and colleagues, when necessary. She develops a personalized treatment plan that addresses my son's specific goals and challenges. She is incredibly knowledgeable about her field and provides clear explanations every step of the way. Ms. Kaylie's encouragement and support is invaluable and we think of her as a member of our family. She truly cares for the well-being of her clients and wants them to succeed in life. I would not hesitate to recommend Ms. Kaylie to anyone in need of pediatric occupational therapy services!

Thalia is such a warm and caring therapist, thorough and such an expert. She's been helpful with…read moreaddressing everything in such a professional yet approachable way, she guidance for us at home, and she has made such a difference.

We've had such great luck here. Joey consistently offers wise guidance and brings the perspective…read moreof someone far beyond his years. We're so grateful for his thoughtful care and expertise in guiding our family to have better communication. "Growth isn't linear" Thank you Joey Even through job changes and insurance shuffling, the team has been incredibly gracious and committed to making sure our experience remains seamless and supportive. If I could give more stars I would.

I have gotten to know a mix of therapists at Smart Love over the past couple of years. It is a…read moremixed bag. Some are fantastic- Dr. Bill Pasola and Blaire Paulsen are AMAZING. I can't say enough wonderful things about Dr. Bill. He is kind, empathetic, and just a wonderful human being all around. He helps me put things into perspective when things can seem hopeless. Miss Blaire has been seeing my son for over a year and he really likes her. She is patient with him, has taught him coping skills and I trust her. However, there was one therapist who left the practice after 1-2 sessions with my son. That was a complete waste of time and we had to start all over again with a new therapist. I met with a therapist (prior to working with Dr. Bill) who was HORRIBLE. I believe that she was in training and should not have been paired with me since she did more damage than help me. After one session I refused to see her again. Smart Love as a whole depends on the individual therapist. Do your homework in advance and thoroughly vet the therapist. You cannot go wrong with Dr. Bill since he is my absolute favorite.

We have worked with Kids In Sync for over two years and have found the Occupational Therapists here…read moreto be stellar. They truly care about your child and work with a variety of issues on both the physical and emotional side. Thanks to Kids In Sync our child is thriving, well-adjusted and happy. They've learned how to manage their emotions and feelings in a positive way. We highly recommend Kids In Sync. If you have a chance to work with Lindsay, definitely work with her. We love her.

We started at Kids In Sync at the end of the summer and love it. My daughter does OT with Lindsay…read morebut was also assessed by Jen for PT. Lindsay immediately connected with my daughter and has made OT such a fun experience that she actually counts down the days until she gets to go and brags to her preschool friends when she's headed to OT. As a parent, this level of enthusiasm goes a long way in my book. Additionally, Lindsay is an extremely talented therapist who has not only helped my daughter make significant strides in mere months, but also proven to me the value of OT (which says a lot since I was previously pretty skeptical). I also appreciate that after my daughter's initial assessment there was a clear plan for treatment. We've had good follow up on the PT side (which was deemed a lower priority) and good communication between therapists. It's nice to have a more comprehensive approach rather than carting between multiple therapy appointments, therapists, and clinics.

I wasted four months with Justin Lee and got nowhere. I originally sought help for ADHD symptoms…read morethat I've experienced since childhood, but instead of truly listening, he dismissed my concerns and disagreed with my self-assessment. Our meetings were short (15-20 minutes at most) and felt more like a way to bill me rather than provide real support. When the medication he prescribed wasn't working for me, I stopped taking it - but instead of discussing alternative solutions, he threatened to drop me as a client for not informing him first. Rather than working with me to find the right treatment, he made me feel unheard and unsupported. Thankfully, I've since found a real ADHD specialist who actually listens and provides meaningful help--no gimmicks, no pointless conversations, and no pressure. If you're looking for real ADHD care, I strongly recommend going elsewhere. ---- Sent me a bill for 100$ fee after 4 months of no services... with no description of the fee. Sent me ANOTHER bill for 75$ after 5 months of no services... with no description of the fee. Front desk never answer the phone. BE AWARE OF THEIR BILLING PROCESS AND ASK FOR IDOMIZED STATEMENT. ---

I experienced discrimination from Dr. Rahman. I had an initial point with Dr. Amera Rahman for…read moremedication management after being diagnosed with inattentive presenting ADHD by my normal therapist. The first appointment was canceled the day before. Things happen so I rescheduled for another day. During the initial appointment Dr. Rahman was dismissive when I addressed my concerns regarding ADHD treatment and options. She questioned the competence on my therapist and insisted that I was depressed even though I explicitly expressed that I was not. I had no feelings of depression or anxiety. She offered Wellbutrin and I declined. After a long drive to the Evanston Clarity Clinic location for a face to face appointment she reluctantly prescribed me 10mg of Vyvanse. After a week on the medication and doubling the dosage after a few days as she instructed, I had a follow up appointment were I explained how I hadn't noticed any change or experienced any of the previously mentioned side effects. At this time she responded "well maybe you don't have ADHD", and insisted again that I was suffering from depression or anxiety. She did not listen to me at all and showed a lack of consideration for what I was experiencing. I felt like this was a form of discrimination. I decided to see another psychiatric provider who gave me a formal evaluation that confirmed my original diagnosis. I have noticed a significant positive change since receiving proper medication management. It is unfortunate that Dr. Rahman made a diagnosis based on her personal biases without evaluating me herself or even adjusting medication.

My little guy has been attending Blue Bird Day - Northcenter since late April 2018. Prior to that,…read morehe had been receiving in-home Early Intervention services and just before his 3rd birthday he was formally diagnosed with Autism Spectrum Disorder. The news was hard to digest, and my heart hurt. I really knew nothing about Autism, I didn't know where to start. With his Early Intervention services stopping, it became my mission to act fast and find my son the BEST possible help I could find him. That's when we found Blue Bird Day. Right from the start, I knew this was the place for my son. From the very first phone call, to the site visit & tour, to meeting the staff, bringing my son in for evaluation...every step of the way the entire staff was so helpful, caring and knowledgeable. I knew my little guy would be in good hands and I truly believed he'd be getting THE BEST help I could find for him. Aside from the 4-hour school day, he also receives individualized/intensive therapy. In just a little over 7 months he has already made so much progress! He's socializing, vocalizing more, communicating his needs in various ways including signing...he is just thriving! Every teacher, assistant and therapist at BBD is amazing...they truly care about my son and are just as excited as I am every time he accomplishes something new or meets a goal. I am so thankful that I found Blue Bird Day & to be part of the Blue Bird family. I don't know where we'd be without them!

My daughter has been with BBD North Center for 3 years, enrolled pretty early on as a 2 year old…read more She has ASD, GDD, feeding difficulties and ADHD. They came highly recommended by OTs from EI and from colleagues at UIH. So far my daughter has had astronomical leaps in communication, social emotional skills, self regulation, and academic (kindergarten) skills. She still has a lot of things to work on but the team has been amazing. I want to specially shout out Salena, the BEST BCBA ever. She sets aside an hour bi weekly to talk to me about my daughter's progress, my future goals and priorities, and sometimes acts as a parent therapist to help me manage my own expectations and anxieties. For a long time, my daughter would not enter public bathrooms. This is something we've been working on for years. Since Salena has taken over her case, my daughter now goes inside Starbucks and Trader Joes and even washes her hands! This has been the MOST progress she's had on this front. My daughter is also very attached and affectionate towards Salena, which is a testament to her skills and genuine care.

I was unfortunate enough to be hit by a car while bicycling. After surgery I went to Wesley Place…read morefor rehab and stayed two weeks. I regret stepping foot in this place. Every nurse and CNA was friendly and more than competent, however medications were often given late and most of the time it took more than 20 minutes for somebody to answer the call button. This was not due to laziness of the staff, but due to intentional understaffing. I was at Wesley to receive physical therapy. I had a horrible therapist who threatened not to give me therapy. I left messages three days in a row to the head of therapy and now, three weeks later I have yet to receive a call back. I also called the administrator three days in a row and then once 7 days later, and am still waiting for a return call. If the head of the main department for skilled nursing cannot take the time to call a patient in the facility, and the administrator cannot either, nobody should ever stay in this place. Let me conclude on a positive note. My problems were resolved by the social worker, Sarah, who took her job to heart and treated everybody lovingly and with great care and attention to detail. She deserves to work at a place that appreciates her and its patients, so if anybody needs an amazing social work, call Sarah. You won't do much better.

Am very disappointed in Wesley Place. My sister was transferred there from Northwestern this…read moreafternoon. She needs to take her medicine twice a day. There is still no medicine and it's almost 9PM, and they said it won't be there until tomorrow. I tried to call the nurse, and there was a message to leave a message. Yes, I left a message over an hour ago, and no call back. I then tried to reach the sales rep. No answer. Of course. She sold us. Left her a message. I wish I could move my sister tonight. Who credentialed this place? Shame.

When your child is newly diagnosed with autism, you want piece of mind. Orange gave our family just…read morethat during a very difficult time in our lives. Brooke humbly introduced herself via a private moms group on Facebook in response to my inquiry (well, plea) for help, for my three year old son. When you are thrust into the world of autism, it is extremely overwhelming to navigate and ensure your child has the right mix of services, with the right educators; who understand, care and believe in your child as an individual. Fortunately, in Illinois, most ABA (Applied behavior analysis) therapies are covered by insurance, but my biggest fear was, "Will they truly SEE my child, or will he be just another number, repeating scripts at a table?" Not when your child is part of the Orange Therapy family. Brooke, the director of Orange Pediatric Therapy, prides herself on creating an environment that operates and feels like family. For instance, she gave me her cell phone during our informational session! She texts clients. She is attentive, determined, enthusiastic, KIND and in lock-step with her team. Her clinic, much like her, is bright, warm, fun and purposeful. My 3 yo son is thriving, under Brooke's leadership and her "family" of licensed therapists, who are rigorously vetted and mentored under her wing. Orange also serves as a practicum site for the supervision and training of grad students. They are so lucky to have the BCBA's they do to be teaching and learning from. They truly are learning from the best of the best. There is no revolving door here and everyone is just happy! Through Brooke's unique approach to ABA therapy, which is based in play and utilizes floor time, my son is focusing, requesting, turn-taking, using eye contact and responding to his name - and, most importantly, he is HAPPY. And, we are, too - because we know he is in the absolute best hands with Brooke and her team.

I can't thank Brooke enough for making a difference in my son's life. We found her when we needed…read moreher the most and she has been fantastic. My son who has autism has been seeing Brooke for a good 5+ years. His progress has been tremendous, he has learned so many things and we have tackle so many obstacles. I am so grateful to have her in our lives. Brandon's behavior has improved so much throughout the years. She is not only his therapist but we consider her part of our family. She has seen him grow up, she has helped him overcome so many things. Thank you so much Brooke.