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    10 years ago

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    Paul R.

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    Alliance Communications Network

    Alliance Communications Network

    (1 review)

    Firstly the installer had no name tag visible saying who he was or what company he was with. When…read morethe installer was installing for my neighbor, he had to run cable around my apartment, which is fine, but I had no idea who he was or what he was doing, when I opened my front door to ask what he was doing, he told me he was and I quote "looking into people's windows" while he was on a ladder in front of my window. I am just baffled why a man would say that to a woman, and think that it was funny or a joke? I do not know who this man is as he had no ID visible and he would say this to a woman who was seeing what was going on around her front door and window. Highly inappropriate. He finally did tell me what company he was with in a rude voice, but like I said since he has no visible ID saying who he was or what company he was with, I called Alliance (that is the company he said he was with) and yes the lady I spoke to did verify that it was one of their installers. I had to speak to him through my screen door window as he had the box of coax cable pushed against my screen door that I could not open my screen door had I needed to leave my home. When he finally let me know that he was installing cable,(actually his words were " I am installing cable if that is alright with you" in a very rude tone) which once again that was no big deal, but where he was running lines, my phone lines run right up there, I just want him to know that I had lines that ran where he was installing and since they have been missed up by other installers before to please be careful, instead of asking if there was something I was worried about, or anything he just rudely said "I ain't going to mess with your lines" Just very very rude installer.

    DISH - Dish Network

    DISH

    (2 reviews)

    I have been on hold with Dish for 45 minutes to cancel my account. This is beyond unacceptable. My…read morenext step is file a complaint with AR Attorney General. Dish won't allow you to "manage" your account with chat or online. I will NEVER choose DISH again.

    I had auto payment due to the extra $10 discount, which i later found out was not a discount. Again…read moredeceptive practices. On Aug 6th 2015, I paid my bill early out of a separate checking account. On Aug 7th 2015 my account was auto drafted even though i had paid the bill in full the previous day. I was unaware of the double payment until Aug 10th then i contacted Dish Network. After being transferred several times I was told my payment would be refunded within 7-10 days. Today on Aug 20th 2015 (the 10th day) I still did not have my refund of nearly $200. After speaking with 4 different reps for over 35 minutes, I was told that my refund had not been approved and i would not have my money for 23 more days, due to mailing the refund to my address. This is absolutely absurd. I was punished for paying my bill early and i was incorrectly told by representatives that i would have my money within 10 days. However that was not the truth. Then i could not get my refund expedited but i could get a small credit on my next month's bill. After complaining to management I stated that i would cancel my service, because obviously Dish Network doesn't care about their customers. I have bills to pay and groceries to buy for my family. I could not afford a $400 Dish Network bill for the month of August. After arguing with the rep for several minutes she wanted to inform me that i shouldn't cancel. I'm not arguing anymore. I couldn't get my refund timely and then i couldn't even cancel my service. This is a terrible business practice and I'm surprised they still have customers. Also i refused to pay the full cancellation fee due to the fact that they still had my $195.62 that has not been refunded. I have complained to dish network nearly every month of service because of Dish's mistakes. I'm tired of dealing with poor customer service and outrageous bills. I have canceled my service today. I have complained before and nothing has improved. Also while I'm taking the time to write, I was very upset that Dish was going to cancel Channel 7 (KATV News). If i didn't get channel 7, there was no reason for me to pay for satellite service anyways. However I will not wait around to find out the verdict.

    Rush Satellite - televisionserviceproviders - Updated May 2026

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