I can't say enough good things about this company. I messaged them on Wednesday the 14th through…read moreYelp about embroidering six handkerchiefs with my dad's initials, and they responded super quickly with an extremely reasonable price. When I went to drop the handkerchiefs off, they already had samples printed in different fonts ready for me to look at, which made choosing so easy. By the time I got home, there was already a digital sample in my email waiting for approval, and by the very next day everything was ready for pickup. They were incredibly kind, helpful, and efficient, and I really appreciated how seriously they took the turnaround time on this project. You can tell they care about their work and their customers. I would 100% recommend them to anyone. They do embroidery, screen printing, and more -- and I'll definitely be coming back for future projects. Exceptional service from start to finish.

Maggie was so patient with me!! I didn't realize I needed to make an appt (and I see why because it…read moredid take a minute to get my thoughts on fabric), but she still took her time and really listened to me! I'm so excited to see how beautiful it's going to be

If I could give William and his customer service more than 5 stars I would!!! He has embroidered my…read moregraduation sashes twice (one for my bachelors degree and this past month was my master's). He took on a last minute request (I had grad photos coming up in a week!) and did it with such grace and attention to detail. Sent me the mocks ups in a very timely manner and made sure all the details were perfect and everything was completed on time. He really relieved a lot of stress from the process. Thank you again so much!!!

this place truly hooked it up!!! i needed a graduation stole done last minute, and they finished it…read moreearly and with such great service. they texted me to ensure the design was satisfactory and accommodated every fix and addition with ease! such a great, local spot for embroidery-- will definitely be coming back

DO NOT HIRE THIS PERSON! We gave them hats and patches to…read moreattach, and they completely went offline and won't even answer our calls. They took the hats and the patches, and now there's no one we can reach.

I had a wonderful experience with this embroidery shop. Their customer service was excellent from…read morestart to finish, and communication throughout the process was clear, timely, and professional. The quality of the work truly stood out every detail was beautifully done and exceeded my expectations. It was a pleasure working with Marylyn and the entire team. They were attentive, easy to work with, and clearly take pride in what they do. I'm already looking forward to collaborating with them on future projects. Highly recommend!

Hilda is an amazing lady the work is great and exceptional! I bring all my embroidery to her.read more

Service friendly and my shirt was completed in 2 days. 3 separate embroideries (agency name on both…read moresleeves and my name on chest) plus the patch/badge cost me $33ish. Very well done.

Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

The most horrible screen printing company I have ever done business with in my entire life. Instead…read moreof addressing the issues and how they damage hundreds of dollars worth of my hoodies with their careless employees, they ask yelp to remove my review. So here it goes again, even better this time. I have been dealing with this company for over 4 years. They were pompous and arrogant the entire time I worked with them. They have no regard for their customers and they're only looking to make money. They have blatantly printed my stuff wrong multiple times, but I have worked with them and been patient with their printer for the sake of my business. I had an order of hoodies printed for some big celebrity clients, and they were the same hoodies I've been printing with them since 2020. I had other hoodies in the order, but this one in particular was the one that got damaged. In this industry men don't respect women at all, and they expect us to just do whatever they say and take whatever they give. The damage hoodies, I'm referring to were printed as a set of five. The print was blatantly wrong and crooked, completely not centered, and he was so rude about it. The ONLY printer in their company that knows how to print is so careless with everyone's order that you literally have to just hope and pray your order is done right. The owners of this company do not care about anything but money and they especially don't care about the employees. That's not an excuse to treat people poorly and take peoples hard earned money. The customer service is horrible, the attention of detail is horrible, these people are just money hungry, arrogant business owners. The people that run this company have no idea how to print anything and all they look for is mass orders of basic printing, so that they can get their money out of people and go onto the next client. They have no structure in their business and they are extremely rude to women. If you are a woman and you go in there, they expect you to be brainless, even when they're wrong about how to run their own machines. This experience with them over the past couple years has been a nightmare ever since they fired the actual people who actually cared about their customers and took the time to make sure the work was done correctly. In the middle of the pandemic, they fired so many hard workers and it was really sad. I am permanently disabled, and the discrimination that I have dealt with in this office has been nothing less than stressful while trying to recover from surgery and run my business. They don't even have an office anymore that clients can come in. I spoke to the sales person and he said that he was at home and that he couldn't tell me who the boss was-- which is a lie. When you go to drop off your orders the shop is dirty, there's paint everywhere, there's no organization. The work environment has not been good for a long time, but due to business needs, I made sacrifices and did whatever I could. I've referred this company to so many people and I regret doing so because they are horrible people.

Good not have asked for a better first project with Mr Stitch Embroidery! The whole staff was kind…read moreand completed my project (custom stitching on 26 dufflebags) swiftly and efficiently. It's nice knowing there's a reliable place I can now go to in the Valley! Thank you Susan and team!

Nice lady, crazy expensive. I wanted a couple custom patches done locally instead of doing it for…read more$9 each and in bulk but I was quoted $470 for a couple patches. That's absolutely insane!!! I'm sure they do a good job but definitely not worth the price for anyone. I will definitely look elsewhere.

TERRIBLE customer service. DONT WASTE YOUR TIME. The one star reviews here point to a consistent…read moreproblem that ninja stitch for some reason refuses to resolve: Ronan. He was incredibly rude and condescending through the entirety of our interaction which ended with me leaving and not completing service. He repeatedly rushed me through my request and my questions and insisted that the work i wanted was not possible and got more rude when i tried to ask for clarity or alternatives. At one point, another worker came up to me to explain the issue but actually started to work with me to find better placement that would still look good, marked it out and everything. He then rushed over to us and snatched my item from his own employee and as we were trying to explain the solution he kept telling her - in front of me like i wasn't there - to tell me no that it can't be done. He then repeatedly scolded me for talking to his employees because they're busy, though she came up to me herself to help. He then took my item back to the office and dropped on the floor and literally kicked it aside to go send me the invoice then brushed past me and said rudely, pay this so we can get this done. i took my item and left, i went to Pico and Main where there are a TON of custom embroidery shops, that are family-owned and great quality. Those shops either gave me options for working around the limits of the item or pointed me to a shop that could get it done. I ultimately found one that completed my work same day, with great quality, and great service, for less money , but any cost would have been worth not working with ninja stitch. PLEASE take your business to a more professional and productive company that will value their customers, craft, and reputation and won't completely play in your face and make you regret walking through their door.

I had a terrible experience with this business. They are completely unprofessional and honestly…read morecame across as total assholes. Their website is extremely outdated and misleading--it clearly says "walk-ins welcome," so I showed up expecting service, only to find myself at an old address that they never bothered to update. It's incredibly frustrating and a huge waste of time. If you can't maintain something as basic as accurate information on your website, it really makes you question how you run the rest of your business. Do yourself a favor and don't use them.

Best place to go silkscreen printing on your t-shirt design or embroidery. They did the cut and sew…read morepocket for me and printed too. All my customer is very happy with the shirts. Also I found out this place does relabeling, folding, and bagging which is amazing because its like a one stop shop for me. They have all the brand blanks or they can get it for you.

From the owner: Azureliq is a family owned company with state of art printing systems, the latest technology and…read morefriendly customer service to get your job done right. Customer satisfaction is our number one priority. With a wide range of services and techniques, including silk screening, embroidery, custom hats and more, available we have no doubt we will be able to bring your vision to life. No Project is too big or too small. Call or email us for a quote or a free in person consult.

They translated a fuzzy photo of an old logo into a beautiful custom hat! So nice and lovely to…read morework with.

They customized my grad sash really quickly, communicated well, and overall made my week!…read more They responded to my email request within a day and provided a clear quote and timeline. They charged $60 for a total of 4 additions (definitely better than other quotes), and estimated a 5 business day turnaround. When I got there, they kept their word and Jackie showed me the different flag and font options they had and sketched them, making it a lot easier for me to preview and decide whether to go forward. I paid upfront, and I got a message just 2 days later asking me to approve the placements and everything. Surprisingly, they finished it just one day after I approved it, even though they'd originally estimated a 4-day turnaround (including the weekend)! When I picked up the sash, I couldn't have been more pleased! Jackie's communication and friendliness really helped with my apprehension about possibly not getting what I'd envisioned.

If you're looking for something fun and unique, I would totally recommend coming here to do rug…read moretufting. The price is a bit higher compared to some nearby places I found online, but it's absolutely worth every cent if you want the best quality product and experience. This was my first time rug tufting, and I can confidently say you're in great hands. Eryn and Jordan made everything easy to follow, and rug tufting itself is very forgiving, you can make mistakes and still end up with something awesome. We came on Valentine's Day for a date night experience, and it was such a great time. They provided drinks and food (not sure if that's always included or just a special occasion), but either way, the food was amazing, especially the lasagna made by Eryn's husband. Seriously, bomb. For our project, we chose to make a rug of our dog, which is considered a pretty challenging design. Even so, they guided us through every step, and it never felt overwhelming. The final result turned out great and didn't feel overly difficult despite the complexity. The experience is about 3 hours total, but they were kind enough to let us stay an extra 30-40 minutes so we could really perfect our rug. We'll be receiving the finished rug in a few weeks once they complete the final touches, and I honestly can't wait to see the final product. Huge thanks to Eryn and Jordan for making our Valentine's date night such a success. Parking: There's a nearby lot for around $10, but I parked on the surrounding residential streets for free.

So much fun. Wife got me a class for my birthday and we got to make a rug…read more Erin was super helpful and knowledgeable through out the class. It's so easy and fun to do, hundreds of colors to choose from. Only 3 hours which blew by fast. We also get a beautiful new rug for our bedroom .