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    The Embroidery Shop

    3.9 (16 reviews)
    Closed 9:00 am - 7:00 pm

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    Response time

    1 day

    Response rate

    40%

    Services - The Embroidery Shop

    The Embroidery Shop Photos

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    Production of the shirts!

    We contacted a bunch of businesses through the Project request on Yelp for a club uniform and this shop communicated super quickly through the Phone. Once the project was communicated and outlined, I had hopes on a pricing range and they were transparent about its achievability and gave alternatives that still delivered on the vision within the price range. After we got transferred from that contact to the project management, they were cool about just signing the quote and paying at pick up - lucky since we still had to wait for our club funding to go through. So the communication went through mostly email at this point, and there's normally a bit of lag - understandable. We were hoping to get the items in 2 weeks time, but with the long weekend (Labor Day), that pushed the processing a bit back - which was a bit of a concern on my side. A bit of communication got lost here, and even with two emails, we didn't know if design was okay or if we needed to do anything else before production started - and then we got the "Project Completed!" Email. It was a bit surprising since they didn't give us a heads-up about the start, but it looked really good through the pic they sent. I expressed my discontentment with the communication style and Bella was accommodating, and started reaching out in a way that cleared and prevented any confusion. She showed great professionalism and community-mindedness in her interaction through this. My team was really happy with how our jerseys came out that we wanted to order more for our club advisors. Then, general members really wanted to get in on it, too! So, we will likely do more business with The Embroidery Shop :))

    Pocket square
    J F.

    Amazing team! Their customer care is shown through the quality and precision of their work. This amazing collaborative piece would not have been possible without their creative team who went above and beyond ! Thank you Isaac and Dennis for embroidering this special piece for our wedding.

    Embroidered patches

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    Photo of Erica T.
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    4 months ago

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    2 days ago

    Carlos was very helpful on bringing my vision to life, communication was very clear and I was able to get stuff back quick

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    Photo of Oren A.
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    4 months ago

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    4 months ago

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    1 year ago

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    11 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

    Always professional and gets the work done in a timely manner. Jeny has great customer service and always available.

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    9 months ago

    They did excellent job on my work shirts , i would totally recommend they very nice ppl very good quality work !! :-)

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    1 year ago

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    2 years ago

    These guys are the best in LA hands down! Team is very knowledgeable and will exactly know how to handle your merch needs!

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    1 year ago

    Great service! Always deliver on time and do such great work. My go to place! Thanks again.

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    2 years ago

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    2 years ago

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    Ask the Community - The Embroidery Shop

    Are they still in business? The phone number is disconnected

    Can I bring in my own shirt to be printed on?

    Yes! You're welcome to bring in your own shirt for printing. We’ll first assess the material to ensure it’s compatible with our printing methods, then walk you through the… 

    View All 4 Questions

    Review Highlights - The Embroidery Shop

    I also appreciated their reasonable pricing, which provided great value for the level of craftsmanship.

    Mentioned in 2 reviews

    Read more highlights

    The Best Screen Printing & Embroidery

    The Best Screen Printing & Embroidery

    4.7
    (262 reviews)
    $

    Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

    The most horrible screen printing company I have ever done business with in my entire life. Instead…read moreof addressing the issues and how they damage hundreds of dollars worth of my hoodies with their careless employees, they ask yelp to remove my review. So here it goes again, even better this time. I have been dealing with this company for over 4 years. They were pompous and arrogant the entire time I worked with them. They have no regard for their customers and they're only looking to make money. They have blatantly printed my stuff wrong multiple times, but I have worked with them and been patient with their printer for the sake of my business. I had an order of hoodies printed for some big celebrity clients, and they were the same hoodies I've been printing with them since 2020. I had other hoodies in the order, but this one in particular was the one that got damaged. In this industry men don't respect women at all, and they expect us to just do whatever they say and take whatever they give. The damage hoodies, I'm referring to were printed as a set of five. The print was blatantly wrong and crooked, completely not centered, and he was so rude about it. The ONLY printer in their company that knows how to print is so careless with everyone's order that you literally have to just hope and pray your order is done right. The owners of this company do not care about anything but money and they especially don't care about the employees. That's not an excuse to treat people poorly and take peoples hard earned money. The customer service is horrible, the attention of detail is horrible, these people are just money hungry, arrogant business owners. The people that run this company have no idea how to print anything and all they look for is mass orders of basic printing, so that they can get their money out of people and go onto the next client. They have no structure in their business and they are extremely rude to women. If you are a woman and you go in there, they expect you to be brainless, even when they're wrong about how to run their own machines. This experience with them over the past couple years has been a nightmare ever since they fired the actual people who actually cared about their customers and took the time to make sure the work was done correctly. In the middle of the pandemic, they fired so many hard workers and it was really sad. I am permanently disabled, and the discrimination that I have dealt with in this office has been nothing less than stressful while trying to recover from surgery and run my business. They don't even have an office anymore that clients can come in. I spoke to the sales person and he said that he was at home and that he couldn't tell me who the boss was-- which is a lie. When you go to drop off your orders the shop is dirty, there's paint everywhere, there's no organization. The work environment has not been good for a long time, but due to business needs, I made sacrifices and did whatever I could. I've referred this company to so many people and I regret doing so because they are horrible people.

    Rapid Silk Screen Printing

    Rapid Silk Screen Printing

    4.7
    (67 reviews)
    $$

    Very nice people and do great work. The t-shirts I had printed turned out great with a quick…read moreturnaround.

    We ordered a specific style of shirts for our nonprofit's pre-sold event, trusting a local printer…read moreto get it right since I wasn't on-site to check the shipment. The printer later confirmed that I had ordered the correct style, but they printed women's sizes instead of unisex shirts, which our members had paid for. The tags didn't make this clear, so our volunteers began distributing them before the mistake was discovered. The printer's first "solution" was to claim the shirts were actually higher quality than what we ordered and offer either a 10% discount on a future order or 15 of the correct shirts -- far short of the number we originally ordered. They ignored the fact that our members had pre-paid for a specific style and left volunteers to manage the fallout. Had they accepted their mistake immediately, there is no reason they shouldn't have been able to reprint the shirts so we could have distributed them during our multi-day event. At one point, they suggested we return the misprinted shirts, not to fix the mistake, but so they could destroy them. They repeatedly framed the situation as a retail-style return/refund issue, implying our volunteers or members "took" the wrong shirts, even though this was entirely their fulfillment error. After multiple rounds of back-and-forth, they finally agreed to reprint the correct shirts. However, when we received the corrected batch, two shirts were misprinted, completely omitting the event logo on the back, and one had a hole in a seam. Because of the delays, we had to mail the corrected shirts to members well after the event at our own cost (over $350 as we had attendees from as far away as Germany), losing money on shirt sales and creating extra work for volunteers. At a certain point, it wasn't worth continuing negotiations, so we accepted the reprints at a loss. While the shirts themselves are fine, the fulfillment, communication, and proposed solutions caused unnecessary stress, extra work for volunteers, and financial loss. Anyone ordering for an organization or event should be prepared to follow up closely and push for a solution that actually meets their needs.

    The Embroidery Shop - screen_printing_tshirt_printing - Updated August 2026

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