They are VERY unreliable! They call us over and over again to schedule our routine maintenance and…read morethen when we do schedule it they cancel and have to reschedule...then we reschedule and they give us a 5 hour window when they will show up and then call and say they are going to be late...now we've wasted 2 whole Saturdays sitting around the house waiting for them to show up. This happens every time, not just once . This is terrible customer service. Choose a different company for your work if you can, don't make the same mistake we did.

We have used for the maintenance of our systems, last year Zach came and did a great job friendly…read moreand knowledgeable he told us we would be needing to replace AC, because of new freon standards, system is 13 years old. no pressure just information. A very nice young man and knowledgeable... We will ask for him to come again.

I highly recommend Air Unlimited. My experience with owner Sal and his company exceeded my…read moreexpectations in terms of price, service and a company really looking for a long-term relationship with their customers. This means treating you like a valued customer. I purchased a high-quality Amana system, Sal's crew are very technically competent, their installations are very impressive and they found and corrected problems with the original plumbing. Sal listened to my concerns and was very responsive, submitted all energy paperwork to my utility companies for discounts, and followed-up to ensure I was happy with the job. I phoned him to check on a few items and he was at my house immediately. Air Unlimited is bonafide authentic - you will find no better proprietor for your heating and cooling needs.

I have used Air Unlimited for years and they are amazing. Always up front and honest about options…read moreand pricing. They are professional and extremely knowledgeable about everything HVAC. They are always at the top of my list for when I'm asked for recommendations.

Called to have my AC checked out because it wasn't blowing well. Asked how much the service would…read morebe over the phone and told $105 for the service call. And any additional cost for parts, or additional service, would be communicated. AC guy showed up, looked at my AC for about 30 minutes and came up to tell me to change the filter and the problem would be fixed. Charged me $210. I asked why 210 when told it would be 105. He said 105 is for the service call and the other 105 is for him to be there. What? He didn't do anything. Granted my air filter does need to be changed, and I was aware of that, but thought there might be an actual problem. Not sure why the cost would double. Called to question this and the rep said she would call me back. Have yet to receive a response on that. Sure won't be using this company again, feels like I was scammed.

Great company. Mike the owner and John Hurd are quality people. This world needs more folks like…read morethem.

Hale continue to do a great job with their Maintenance program…read more Many Kudo's to the Service Tech, Drew. He did my Spring Service today and is possibly the 1st Service tech to lock all outside doors, and turn off all the lights ( basement) I went down after he left to double check,, 1st time in my 71 years, a Tech has left my basement "better than he found it" Thank You!!

Drew has been here at least 3 times. Professional and friendly service. It's refreshing to deal…read morewith a company that does business in an honest and personal way like back in the "old" days.

Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

The man provided a fast and accurate diagnosis. Pricing was fair. I am going to call them on my…read morenext concern

Devon has provided years of wonderful heating and cooling service, I can highly recommend. He…read morealways correctly assesses needs; offers solutions and accurate cost estimates; and leaves with everything working perfectly. You'll know within minutes this is a friendly guy who doesn't push...just delivers. It was zero outside the first time I called for service. He arrived quickly, as now I have learned to expect, and surely will please you, too!

Love the Day's and how quickly they responded. Very efficient and made it within a couple of hours…read more Amazing service. Would recommend to anyone!

Tim, Jill, and the other gentleman (whose name I didn't catch) with 1st Priority Heating and…read moreCooling were absolutely amazing from start to finish! I would give them 10 stars if I could! I scheduled a furnace tune-up and duct cleaning for my newly purchased home. I had several questions about the duct cleaning and each time I reached out to Jill in email, text and by phone, she always replied within a reasonable time - sometimes immediately. She was very patient and accommodating with everything. The day of the appointment, they walked me through the entire process and explained everything - even the furnace tune-up. Tim explained that despite the age of the unit, it was in good condition. He also offered simple ways to extend the life of the furnace and other little things I could do to save money on the HVAC system as a whole. And when he discovered that one of my ducts had fallen loose under the floor, he pulled it back up and secured it with some screws. After the duct cleaning, Tim offered to show me what they vacuumed out of the ducts. It was just a lot of dust. I had previously stated I expected to have them cleaned every 5 years but based on what we found, Tim indicated that I would likely be able to go longer than 5 years. This was such an awesome experience. Everyone was friendly, respectful and just overall mind-blowingly great! And they are transparent about pricing so there were no surprise charges! I truly can't say enough positive things about 1st Priority Heating and Cooling. I wholeheartedly recommend them for any HVAC needs. #faith in humanity restored!

From the owner: We're 1st Priority Heating, Cooling, and Construction LLC, and we're a HVAC contractor based in…read moreKansas City MO.