Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

The man provided a fast and accurate diagnosis. Pricing was fair. I am going to call them on my…read morenext concern

Been using Liberty P/H/A for nearly a decade for all three services. (Sean, Mary, & Carter are…read moreamazing.) They're fast, reasonable, & honest which is rare these days. So helpful & accommodating, too. Finally had to replaced my A/C unit after it was on life support for as long as possible. They did a fantastic job, I got a higher quality product with better energy efficiency, quickly, & at a great price. Thank you Carter, Mary, & Sean. You're rock stars! S F/H

What a pleasure doing business with a local, family owned business. These folks are the "real…read moredeal". Honest, professional, reliable and reasonably priced. My leaking, corrosion loaded water line was repaired perfectly and without unnecessary costs as given by another (well known) company. If you give Liberty Plumbing a call, I feel very comfortable saying you will not be disappointed.

SEARCH NO FURTHER! We had the greatest experience tonight with a late-night emergency main line…read moreservice call! Nothing worse than getting ready for bed, to find all the drains in the house are backing up. Time to call around... I first called one of the well-known plumbers you hear on the radio, and was surprised to learn there was a $99 +$265 emergency call out charge (a total of $364 before any repairs are even made!), and a 2-hour response tj. I came here to Yelp, and found Mike with Ace's Plumbing... most 5-Star reviews in the area. I called just before 9PM and Mike answered, said he'd be right over (though he was getting ready for bead as well when I called!). He was at my house within 15 minutes, diagnosed the issue within 5 minutes, and was soon running a snake down the main line! Was a total of 30 minutes and the job was done! So glad we searched Yelp and found Ace's! In the end, it cost us LESS THAN HALF of what the other guy wanted just to show up (not to mention a 2-hour response time). Thanks again Mike, you saved the day and saved us a ton of money!!!

Mike, the owner and operator, answered our phone call on the first try and scheduled the…read moreappointment for the following morning. He came on time, fixed the issue within 30 minutes, and charged a reasonable amount. He's a nice guy that did good service, and I'll call him again if I need plumbing work.

So glad to have 'Yelp' and 'Google' for business reviews. Found 'KC Water Heaters' on Yelp with…read more5-star ratings. Contacted the owner (Chase) on Christmas Eve(Sunday) after discovering no hot water and unable to light the pilot. Chase stated he would be here 9:00am Tuesday morning. After performing reviews on our current Whirlpool water heater, could not find a positive review for the unit, so decided no matter what the problem, would have a new one installed. Contacted Chase again to let him know to bring a new unit. Chase arrived on time and right off could tell he was very personable, professional and respectful of property. After going over the Whirlpool unit, he agreed it was time to install a new one. What gave me full confidence is his knowledge of the water heater unit operations, venting, chimney importance(flue through chimney) and root cause of the rust(and how to prevent it in the future) which had accumulated on top of the unit. Another factor was the expansion unit which was totally rusted, preventing water from entering. The goal of Chase's satisfaction was to make sure we were totally satisfied with the install, all questions answered and stepped us through the new unit controls, etc. He uses 'Bradford White' water heaters which are highly rated. Chase is a perfectionist, making sure the unit is level, good drainage and secured a couple copper lines which had broken away from the rafter. I will recommend 'KC Water Heaters' to anyone knowing Chase is the template by which all business owners should follow in 'outstanding' customer service. UPDATE: Last month(12/2025), noticed some water dripping from the overflow valve. Contacted Chase to explain the issue. He came out the next day in the morning and replaced the valve at no cost. After checking the main house water pressure, it was right at 80 which is considered high that may have contributed to the leaky valve. Chase reduced the pressure and everything is working fine. Even after two years, KC Water Heaters provides exceptional customer service.

I would give KC Water Heaters 10 stars out of 5, if I could. There are plenty of times I've had…read more"good" or "acceptable" service from those in various electromechanical/plumbing/HVAC-type trades. Usually, it involves having someone out that is just there to get in and out as quickly as possible, doesn't want to be bothered by details, doesn't show a lot of attention to detail, and rarely cleans up well after themselves. That is not KC Water Heaters. I'm almost dumbstruck by how responsive, communicative, consultative / informative, and all-around thoughtful Chase was throughout the entire process. He arranged and quoted everything with a couple of brief phone calls and some photos I texted to him, all within a couple of hours...and then they were out the next day to replace a leaking water heater (showing up on time, no less!). He completely reworked the plumbing and drain lines associated with the water heater, and educated us on maintenance and the effects of water softeners on water heaters (wow, was that an eye-opener). All throughout the process, he even talked us out of more expensive, but unnecessary options, and redesigned the placement of the water heater to make it more supportable and safe. He literally thought of, and anticipated, everything. We could not be more impressed!

I was so happy to finally find these guys when I bought my house! They always do great work for…read moreaffordable prices. Jake, Rowdy and the others have all been great. I have a large project coming up in the near future (tankless water heater, back flow preventer, whole house leak detector and moving a toilet. I'll definitely be using them for this. Last time I had them for multiple projects at the same time, they even gave me a discount!

First and foremost i do want to say they are responsive. They gave me a bid and information without…read moreseeing my bathroom. They were able to get me on their schedule fairly quickly. Because they did not come see or even ask for pictures of what needed to be replaced when they got over to my home. They left and spent an hour getting parts. Waste of my time. When the kid came back he flooded my basement and garage while replacing the pipes he wanted to and while I understand that stuff happens not telling me about it and leaving me to find it after he left is a little nice. However when I walked into my bathroom it looked like he left a train wreck all over and in my tub. Now my tub drain is slower than normal to drain. Had him work on an outside faucet too and he spread all the power tools with water. For the amount that they charged I would have expected better clean up and communication, but no way. Once he decided he needed to go he left in a hurry no let me show you what I did or do you have any questions. I had to pull information out of him. I had another faucet that needed work done but he said he had to leave and couldn't do it. I get that we all have busy lives and I would have understood had I not mentioned everything I needed to start with. Save your money and go somewhere else. It's not worth getting your house dirtier than it was to start with and flooded without your knowledge. I tend to let workers in my home do their jobs and not bother them much so I guess that I should have kept a closer eye on what he was doing so I would have known about the flood sooner than later.

Be very cautious with Mission Plumbing, Heating and Cooling…read more My neighbor recently had Mission out for a service call; the problem was with the control board in the air handling unit. The tech had to leave to get a board, but was back within a half-hour and spent a little over two hours total, including the time to get a new board. The board was under warranty, so there was no cost for the board. He was charged $1,063.48, but given a 10% "over 65" discount, so total charge was $957.13, which works out to somewhere between, $320 and $479 an hour. The technician also said that he was lucky that the board was under warranty, otherwise it would have cost and additional $1,000 for the board (this was also verified by the service manager at Mission). We got the model number of the board, searched for it on the Internet, and found it on the manufacturer's website (Goodman) for less than $100. We contacted Mission to discuss with the general manager twice; he never returned our calls. We then visited Mission in person to visit with him, but he "was in a meeting", so we were directed to Gabe, who confirmed the charges above. When asked about the pricing for the board, we were told that it is not generated locally, but by Southern. Mission was purchased in April 2021 by Southern Home Services of Maitland, Florida, which owns 26 PHVAC companies primarily along the southeast coast of the United States. Southern is, in turn, owned by Gryphon Investors, a private equity company. So not only does Mission need to cover their overhead locally, they most likely need to also provide funding for Southern, who in turn possibly has to return cash to Gryphon. It all flows uphill. Southern also owns C. M. Mose, another local PHVAC contractor in the Kansas City area. Moral of the story: Mission may have been a good company at one time when it was locally owned, but it has changed. Get pricing up front. Question the technician. If you don't like what you're hearing, go somewhere else, and don't hesitate to go with a mom and pop; quite possibly they can do the job just as well for quite a bit less money. They don't have the overhead that the big guys do (especially if owned by private equity).

This company used to be good; however, it has become one of the most careless in customer support…read more Last year, on two different appointments, they failed to show up. I paid for a maintenance agreement, and they came out twice for the yearly heating inspection. I told the scheduler that all I needed was the spring air conditioner tune-up. She said that she would put a note on the file. The tech arrived and said it was too early for the air conditioner tune-up. They used both maintenance visits for heating, and then they had to call me in the fall to remind me it was time to renew my maintenance agreement. I sent them a letter about what happened, and they elected not to address my concern. They overcharge for services and consistently don't show up on time. I am through with this phenomenally horrible customer service.

They are VERY unreliable! They call us over and over again to schedule our routine maintenance and…read morethen when we do schedule it they cancel and have to reschedule...then we reschedule and they give us a 5 hour window when they will show up and then call and say they are going to be late...now we've wasted 2 whole Saturdays sitting around the house waiting for them to show up. This happens every time, not just once . This is terrible customer service. Choose a different company for your work if you can, don't make the same mistake we did.

We have used for the maintenance of our systems, last year Zach came and did a great job friendly…read moreand knowledgeable he told us we would be needing to replace AC, because of new freon standards, system is 13 years old. no pressure just information. A very nice young man and knowledgeable... We will ask for him to come again.

Not a rush to get fixed. I probably should see what the other quotes are...probably a smart move. I…read morealso have a home warranty that might be cheaper. By the name...I would say yes.

The breakdown of costs is as follows: Service call - $64.95…read moreMaterials - $47.25 Labor - $147.50 Total - $259.73 This seems excessive for a part that costs $20-$25 and a job that took 20 minutes. When I attempted to address the bill with the owner, he resorted to name-calling and insisted that the high price was necessary for his nephew's apprenticeship. He refused to listen to my concerns and abruptly ended the call by insulting me and calling me names. This behavior is highly unprofessional.

How quick and friendly they were getting back with me and letting me know they're ready I…read moreappreciate you will recommend you little job done thank you

Had a major water leak yesterday and come find out the hose from the garbage disposal came off…read morewhich allowed water to run to the basement. Timothy and Scott arrived on time as scheduled and fully explained the incorrect method the garbage disposal was installed which is no surprise. Been in this house 9 months and the previous owner did everything DIY. The drain from the sink to the basement was not correct after due to an oversize sink being installed and properly aligned(previous owner). Tim and Scott installed a new drain, repositioned the garbage disposal and new pvc, tubing, etc. They were very professional, personable and explained everything in layman's terms. Very fair pricing. Highly recommend Anthony's.

I highly recommend Air Unlimited. My experience with owner Sal and his company exceeded my…read moreexpectations in terms of price, service and a company really looking for a long-term relationship with their customers. This means treating you like a valued customer. I purchased a high-quality Amana system, Sal's crew are very technically competent, their installations are very impressive and they found and corrected problems with the original plumbing. Sal listened to my concerns and was very responsive, submitted all energy paperwork to my utility companies for discounts, and followed-up to ensure I was happy with the job. I phoned him to check on a few items and he was at my house immediately. Air Unlimited is bonafide authentic - you will find no better proprietor for your heating and cooling needs.

I have used Air Unlimited for years and they are amazing. Always up front and honest about options…read moreand pricing. They are professional and extremely knowledgeable about everything HVAC. They are always at the top of my list for when I'm asked for recommendations.