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    Hale's Heating & Cooling

    4.2 (18 reviews)
    Closed 8:00 am - 4:30 pm

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    I wouldn't recommend for servicing nest products. The tech didn't seem to have much familiarity with the product at all.

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    Ace's Rooter & Plumbing

    Ace's Rooter & Plumbing

    (386 reviews)

    SEARCH NO FURTHER! We had the greatest experience tonight with a late-night emergency main line…read moreservice call! Nothing worse than getting ready for bed, to find all the drains in the house are backing up. Time to call around... I first called one of the well-known plumbers you hear on the radio, and was surprised to learn there was a $99 +$265 emergency call out charge (a total of $364 before any repairs are even made!), and a 2-hour response tj. I came here to Yelp, and found Mike with Ace's Plumbing... most 5-Star reviews in the area. I called just before 9PM and Mike answered, said he'd be right over (though he was getting ready for bead as well when I called!). He was at my house within 15 minutes, diagnosed the issue within 5 minutes, and was soon running a snake down the main line! Was a total of 30 minutes and the job was done! So glad we searched Yelp and found Ace's! In the end, it cost us LESS THAN HALF of what the other guy wanted just to show up (not to mention a 2-hour response time). Thanks again Mike, you saved the day and saved us a ton of money!!!

    I called Ace's Rooter for a clogged drain in my basement floor. Mike was fast to respond and…read moreactually came 30 minutes earlier than stated. The clogged drain was backing up in my basement about 3 feet diameter. It was a 15-20 foot line that ran toward the main line. The water went down the next day when Mike arrived. Mike said if he has to clean out the main line that would be 575, but he would clean out the small line for free. Mike put the camera down the small line which had a handful of small fingerlie type branches in there which shouldn't be. Mike said the pipe was bad and really needed to be replaced. He checked the mainline while I was upstairs turning on water for him. When i came back down stairs he said he already ran the camera down the main line and it was fine. I asked him to show me with his camera because I had just bought the house a few years ago and the house inspector showed me where there were a few branches at the end of the line that would need to be cleaned out eventually. Mike ran the camera again and there was sitting water at the end. He said he could clean out the lines but that would be 575+220 after he just told me he would do the small line for free. I then asked him for a rough estimate on replacing the small line. He got on the phone with his concrete buddy and was whispering in the corner on the phone. Comes back and gives me a quote of 9700.00. I ended up only having him clear out the small line and he ended up charging me 575.00. This guy does a bait and switch on his pricing, so I would get everything in writing on how much it costs before he does any work. I won't be using him again. He gets a 3 for his quick response and that's all. His pricing a 1. His integrity a 0.

    KC Water Heaters - Old pressure valve

    KC Water Heaters

    (43 reviews)

    Excellent Water Heater Replacement Experience…read more I couldn't be happier with my experience with KC Water Heaters. They replaced my water heater and did an excellent job from start to finish. The entire process was organized and professional. They communicated clearly, arrived on time, and took the time to ensure the installation was done properly. The workmanship was excellent, and they left everything clean and in great shape.

    So glad to have 'Yelp' and 'Google' for business reviews. Found 'KC Water Heaters' on Yelp with…read more5-star ratings. Contacted the owner (Chase) on Christmas Eve(Sunday) after discovering no hot water and unable to light the pilot. Chase stated he would be here 9:00am Tuesday morning. After performing reviews on our current Whirlpool water heater, could not find a positive review for the unit, so decided no matter what the problem, would have a new one installed. Contacted Chase again to let him know to bring a new unit. Chase arrived on time and right off could tell he was very personable, professional and respectful of property. After going over the Whirlpool unit, he agreed it was time to install a new one. What gave me full confidence is his knowledge of the water heater unit operations, venting, chimney importance(flue through chimney) and root cause of the rust(and how to prevent it in the future) which had accumulated on top of the unit. Another factor was the expansion unit which was totally rusted, preventing water from entering. The goal of Chase's satisfaction was to make sure we were totally satisfied with the install, all questions answered and stepped us through the new unit controls, etc. He uses 'Bradford White' water heaters which are highly rated. Chase is a perfectionist, making sure the unit is level, good drainage and secured a couple copper lines which had broken away from the rafter. I will recommend 'KC Water Heaters' to anyone knowing Chase is the template by which all business owners should follow in 'outstanding' customer service. UPDATE: Last month(12/2025), noticed some water dripping from the overflow valve. Contacted Chase to explain the issue. He came out the next day in the morning and replaced the valve at no cost. After checking the main house water pressure, it was right at 80 which is considered high that may have contributed to the leaky valve. Chase reduced the pressure and everything is working fine. Even after two years, KC Water Heaters provides exceptional customer service.

    Poor John's Plumbing

    Poor John's Plumbing

    (12 reviews)

    I was so happy to finally find these guys when I bought my house! They always do great work for…read moreaffordable prices. Jake, Rowdy and the others have all been great. I have a large project coming up in the near future (tankless water heater, back flow preventer, whole house leak detector and moving a toilet. I'll definitely be using them for this. Last time I had them for multiple projects at the same time, they even gave me a discount!

    First and foremost i do want to say they are responsive. They gave me a bid and information without…read moreseeing my bathroom. They were able to get me on their schedule fairly quickly. Because they did not come see or even ask for pictures of what needed to be replaced when they got over to my home. They left and spent an hour getting parts. Waste of my time. When the kid came back he flooded my basement and garage while replacing the pipes he wanted to and while I understand that stuff happens not telling me about it and leaving me to find it after he left is a little nice. However when I walked into my bathroom it looked like he left a train wreck all over and in my tub. Now my tub drain is slower than normal to drain. Had him work on an outside faucet too and he spread all the power tools with water. For the amount that they charged I would have expected better clean up and communication, but no way. Once he decided he needed to go he left in a hurry no let me show you what I did or do you have any questions. I had to pull information out of him. I had another faucet that needed work done but he said he had to leave and couldn't do it. I get that we all have busy lives and I would have understood had I not mentioned everything I needed to start with. Save your money and go somewhere else. It's not worth getting your house dirtier than it was to start with and flooded without your knowledge. I tend to let workers in my home do their jobs and not bother them much so I guess that I should have kept a closer eye on what he was doing so I would have known about the flood sooner than later.

    Mission Plumbing, Heating & Cooling

    Mission Plumbing, Heating & Cooling

    (91 reviews)

    If you're considering Mission Plumbing for a major plumbing project, my advice is simple: don't…read moreexpect communication, scheduling, or project management to be their strong suit. Our project involved replacing deteriorated cast iron drain piping beneath our kitchen and basement. The plumbing work appears to have been completed correctly, but getting there was one of the most frustrating contractor experiences we've had. The problems started on day one. I took a day off work because our project was scheduled to begin that morning. Instead, we were told the necessary equipment wasn't available, so the work had to be postponed. While disappointing, I understood that things happen and agreed to reschedule. Unfortunately, that set the tone for the rest of the project. Appointments were repeatedly delayed or rescheduled. Crews arrived hours after their scheduled arrival window without anyone calling to let us know. Several times we had to contact Mission ourselves just to find out if anyone was actually coming. We received different explanations from different people, and there never seemed to be clear communication between the office, management, and the field crews. The estimate created another major source of frustration. The original proposal left us with a different understanding of what work would actually be performed. Once excavation began, additional problems were discovered, and we completely understood that additional work and additional cost might be necessary. That wasn't our concern. Our concern was that the revised estimate was so vague that we still couldn't get a clear explanation of exactly what work we were paying for. When you're approving thousands of dollars in additional work, the scope should be clearly documented and easy to understand. Throughout the project, it felt like we were managing the job instead of the company. My husband and I found ourselves coordinating between the office, management, and the field crew just to understand the schedule, clarify the scope of work, and keep the project moving. That should never be the customer's responsibility. The repeated scheduling issues also caused significant disruption to our daily lives. We repeatedly adjusted our schedules and prepared our home for crews that either arrived hours late or didn't arrive when expected. The uncertainty made an already stressful plumbing project much more frustrating than it needed to be. To the company's credit, management eventually became involved, apologized for the experience, and made a significant adjustment to our final bill after determining that part of the originally proposed work was no longer necessary. We appreciated that because it was the right thing to do. I also want to point out that every employee who came to our home was courteous and respectful. My criticism is not directed at the technicians themselves. It is directed at the company's communication, scheduling, estimating process, and project management. No customer should have to repeatedly call to find out where the crew is, receive conflicting information from different employees, or involve multiple people just to get a project completed. The plumbing work appears to have been completed correctly, and the efforts made at the end of the project to resolve our concerns are the reason this is a three-star review instead of two. Mission Plumbing has good employees. The company simply needs better communication, better scheduling, clearer estimates, and better coordination. If those areas improve, I believe the overall customer experience would improve dramatically.

    Don't use Mission Plumbing and HVAC:…read more Have had 4 techs come in the last two weeks from Mission after the system de-iced and started cooling again. Today was another occasion and after 3 1/2 hours I called Mission to verify they were coming and they said "45 min". In the meantime I called Anthony Plumbing and HVAC and they showed up shortly thereafter. I know HVAC from my father and am an engineering graduate. The previous 4 times with technicians from Mission Plumbing and HVAC Put refrigerant gauges on the system, took the reading and said "good to go". No actions actually performed. I bought the monthly service plan even though I Couldn't be more disappointed with the tech's knowledge and skill. A gentleman from Anthony showed up and took the time to understand the issues and actually fix the problem by doing this: There are issues before the unit freezing up initially I suspected a blower intermittent failure, but then after kicking it on and checking everything else downstairs with the furnace noticed that the stage 2Y2 was not hooked up for the cooling side, as there is only a single stage AC outside, but the wires were not transversed for high Cool for the low stage due to it being only a single stage. It should've been swapped during the install. It was not. I was able to switch the wires on the board so high Cool is engaging as soon as AC starts and pressures and temperatures look great we are nowhere near freezing vapor saturation is sitting right between 45 and 46 because it is warm in the home temp drop is sitting between 18° 17°. It should be more down to 15 to 16 but it's because it is warmer in the home. We're gonna have a little bit higher temp drop airflow is good static pressures within 5.5 inches of static column inches of water column static airflow is doing very good filters. Good dampers are open shutting basement dampers to push more air upstairs. Refrigerant pressure is outside are looking good. Everything is dead on at this time.

    Anthony Plumbing, Heating, Cooling & Electric - Locally owned and service Kansas City since 1951.

    Anthony Plumbing, Heating, Cooling & Electric

    (271 reviews)

    at price | $2,000+ I am so highly pleased as a customer…read more My new furnace and HAVC was installed today by the technician Kyle Harris and his co-technician. They did an amazing installation and cleaned up and took away my old furnace and HVAC. They were very professional, knowledgeable and answered in detail all of my questions. I highly recommend Anthony's Plumbing, Heating & Electrical. Also, as a ASAP member the process was so easy and the installation was next day service.

    This was, without question, the worst customer service experience our family has ever had…read more We trusted Anthony to install, maintain, and service our HVAC system for years. In September 2023, our AC was diagnosed as low on refrigerant, and we paid $463.51 to have refrigerant added. No leak search was recommended or documented. Years later, when we formally complained, Anthony admitted in writing that a leak search should have been offered. Unfortunately, by the time the problem resurfaced in 2026, major components were no longer covered the way they would have been had the issue been properly investigated earlier. In July 2026, Anthony again charged us to add refrigerant. Five days later, our entire system failed. We hired an independent certified HVAC technician who spent over four hours evaluating the system and identified multiple issues, including that it had been overcharged with refrigerant. While he could not definitively say that caused the compressor failure, he explained that an overcharged system can place significant stress on a compressor. What disappointed us most wasn't just the HVAC work--it was how the company handled the situation afterward. We experienced conflicting information from different employees, canceled appointments, and repeated communication problems. We tried to resolve everything privately through detailed emails and documentation before ever considering a public review. Although Anthony acknowledged that a leak search should have been recommended in 2023, they denied reimbursement. We also requested the HVAC Manager's documentation supporting their decision, but that request was never answered. After exhausting every reasonable effort to resolve this directly, we filed complaints with the appropriate consumer protection agencies and shared our experience publicly so other homeowners can make an informed decision. If you're considering Anthony, my advice is simple: get a second opinion before authorizing expensive repairs or replacing your HVAC system. Keep copies of every invoice, every email, and every recommendation. Based on our experience, we cannot recommend Anthony Plumbing, Heating, Cooling & Electric.

    Hale's Heating & Cooling - hvac - Updated September 2026

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