Had two great experiences here: both times they were able to quickly diagnose the problems and resolve them quickly, and for very reasonable cost. read more

They were able to get my car state inspection done very quickly and efficiently. They were also able to accommodate me with what exactly I wanted done which I really appreciated. Great business! read more

My car wouldn't start and I discovered it had a loose battery terminal. once I got it jumped, I called Russ to see if I could bring it in and get the terminal tightened right away so I didn't have to shut the car off. They let me bring it right in. The mechanic confirmed that the battery looked good and tightened the terminal. When I asked what I owed, he smiled and said, "No charge, this will be the easiest repair I make all day." They took what was a pretty frustrating day and really turned it around. I am very grateful. read more

I recently took my car to Russ Auto for a chirping sound in my car. They immediately were able to identify the problem, and thoroughly explained it to me as well. I was also informed of some other issues with my car, but I was not pressured at all to have it fixed by them. Russ Auto only explained everything to me, with no pressure. They were good and honest every step of the way. In addition, they will give you a ride to and from your home while your car is being repaired. And you get a free cookie from Good L'oven Cookie shop...so good! read more

I called Russ Auto Care because part of the plastic splash card on the underside of my car had ripped and was dragging. They got me in for just a couple days later. I dropped my car off and they called me in the morning and said they had fixed the issue and also recommended replacing my filters and serpentine belt because it was cracked, which the tech had mentioned at my last inspection that I would need that replaced soon so I knew that was true. I think they gave me a very fair price and everything is working great so far! They even texted me a few days later to check in. Highly recommend! read more

First time . Wonderful customer service friendly and great communication. Reliable and reasonable pricing . I'm so pleased that I found a good trustworthy auto care center in my neighborhood. read more

Good service and fixed my car within 3 days of dropping it off. Also the price was really reasonable and they worked with my budget. Highly recommend they are definitely trust worthy. read more

8:00 AM and my tire blew out right in front of their store. I walk over, and even though they appeared very busy, they got me new tires and back on the road in 2 hours! AWESOME! read more

I bring all my vehicles here for maintenance and inspection great service and great people.

My car recently died one night. We had it towed to Russ Auto Care. We figured that it was the battery by the way it was acting. He put in a new battery and called and said it would be $180 for a battery, labor, and diagnostic test (I'm not sure what he tested as it was pretty clearly the battery). So my husband and I were like Okay that's a little steep but fine. Then the guy called back and said oh it's the alternator too and while I have stuff apart I'm going to replace the serpentine belt and it'll be $650. We were very taken aback at that pricing and were not expecting to pay so much. He had listed the parts out as $120 for a battery, $260 for an alternator, and $45 for the belt with the remainder of the total being labor and taxes. My husband and I are on a tight budget and weren't expecting to pay a random $650 this month so he asked if there was any wiggle room to come down in the pricing. Russ said he could not replace the belt (it wasn't too cracked or worn according to him he was just going to replace it since the other stuff was being replaced which is fine) and that he could take 10% off the total bill which would bring it down to $520. We begrudgingly paid it and were on our way. I'm mostly upset with Russ for what I feel is price gouging on the parts. A battery costs about $90-$100 so not too bad there. The alternator for a small Corolla like mine which is basically always a used, rebuilt one costs $120-$150 at most and he's charging $260 PLUS he gets a rebate for sending the core in. The serpentine belt sells for around $10-$15. I understand garages selling at a markup- maybe 30% over what they paid, but more than that is just gouging. Russ Auto is fairly close to my house and they could've done the right thing by charging fair prices and would've made a customer for life, but instead they price gouge so they made the one time sale and we'll never be back. read more

I won't take my vehicles anywhere else. They are honest and fair. I have never waited long for appointment and they keep the customers informed of repairs. There are no surprises Many of my friends have switched to Russ Auto so they could feel comfortable with service and repairs. I highly recommend them, you can relax when you know they are working on car. It will be done right and a fair price. Feel blessed to finally have found some place honest. read more

I've been taking my vehicles to Russ Auto for over five years and have always had a great experience. They always do top-quality work at a fair price. Randy and Patty talk you through everything so you know exactly what they're doing and why. I always leave feeling good knowing my car is in better shape and I didn't get ripped off. I'd recommend Russ Auto to anyone! read more

I have been taking all of my cars to Russ pretty much since they opened for business. I never have to wait long for an appointment. Sometimes they get me in the same day. I live in the neighborhood and they shuttle me back and forth from my home. The staff is friendly and honest. The service is competent and reasonably priced. I highly recommend Russ. John S. read more