it was my first time at Marty's and I was impressed from the first phone call to make an…read moreappointment for a tuneup, to my last interaction paying. Happy to drive half an hour to get there and pass by three other bike shops!

Excellent and honest service and good selection. Focus here is on mountain bikes but they embrace…read moreall cyclists.

"PITSTOP BIKES" aptly named! I'm an American visiting this beautiful country and showed up with…read morebike that needed some Love. And a Pit Stop is what I got! Victoria is major biking city. What that means is and what I discovered is to get your bike worked on often takes several days to a couple weeks as the bike stores around this beautiful city are backed up to say the least. Recognizing my short amount of time in the city and the danger of not having functioning breaks, PitStop got me in that day! In addition they have a wide selection of parts, cloths and assorted bike accessories that won't disappoint. Thank you PitStop

The individuals who own and run this place are clearly hard-working and incredibly knowledgeable…read moreabout bikes. I recall on my visit that every time I mentioned a concern, they had some sort of response for it! Additionally, my bike runs like a dream (general tune-up for quite an affordable price!) Thank you to a hidden gem in Victoria for bike repairs!

Cycle Therapy and mechanic Dale saved the trip! I had a…read moretrail mishap just a few miles into a Lake Cowhich trail ride that trashed my derailer. My hubby hobbled me together in order for me to barely bike downhill into this excellent shop. They not only had the derailer, hanger, chain, cassette all in stock that I needed but helped me get back to ride for reasonable fair price. We Really appreciated the mechanic shop and nice staff. Also, there's more, if you are in the market for a bike, they also have a well stocked bicycle shop for new acoustic, or e-bikes. This is a new feeling nice, air conditioned store and also had nice cycling apparel. Extra bonus was it was next-door to Duncan market pastry and coffee shop, which was also amazing. I guess if you're gonna break down, this was the place to break down, thanks cycle therapy.

We were a walk in with a mt bike tire going flat after riding from Cowichan lake to Duncan. ALL the…read morestaff were very welcoming and the technician was a solid reputable guy with decades of experience. They changed the flat tire on the spot and had us on our way in no time. It was delightful talking to them about the trails, and all things biking and keen people .

The owners always give you the best advice. Their prices are very reasonable. They always want to…read moremake sure that the bikes work well after they service your bicycles. My family and friends have been taking our bikes in for years. Never been disappointed. The best value in all of Greater Victoria. Even if I lived in Vancouver, I would my bikes into P M Bikes. Would only buy bikes from PM as well.

PM Bikes was excellent, the owner Jasi, did a simple repair on my Cannondale Lefty and said he had…read morea spare headshock in the back which he had removed after a former customer had altered his bike. Instead of throwing away the shock which was in very good shape, he offered to me for a very reasonable price of $140 ( they are $300 to $500 on Ebay USED) install was $40. He also knows a lot about Bionx bike systems and is one of the few installers that can get it done right.

This business is permanently closed as of fall 2025. Disappointing that they did not reach out to…read morecurrent customers to let us know. I went there today to purchase an accessory that I'd been saving up for since September only to find closed doors. :(

Staff was awesome, had great suggestions on what bike and where to go. Very friendly. The bikes…read morewere pretty much new and performed so well! We left there wanting to go buy some! Really had a great time and can't wait to go back. We were able to go further because we had the pedal Assist than we would have without it. So relaxing too!

I have been riding for many, many years. I have learned to do most of my own work but sometimes I…read moream stumped. I dropped my road bike off anticipating a need for a new rear derailleur (10 year old bike) and other parts. To my surprise my bike was made right with a tune up. Hats off to these folks who did NOT sell me parts that I did not need. Job well done! Thank you

I've been to every bike shop in town, and this is the one I keep coming back to. Great service,…read morealways friendly, nobody cares if you are fast or slow, newbie or pro. Outstanding bike store!

They sold me a bike (Kona El Kahuna SUV) that got me across Canada from Victoria to Halifax over…read more7,280km. What more can I say!

I very rarely write reviews of purchases but as a man of a certain age and a neophyte to the ebike…read moreworld, I found the folks at VEB to be patient, friendly, and knowledgeable. Not only did they take the time to help me select a bike that has been perfect for me but now, two months and 800km later, they have continued to answer all of my, often inane, questions while providing proficient and timely service. I absolutely recommend Victoria Electric Bikes to all riders and potential riders.

If you're even considering getting a cargo bike to bike around with your kids, whether a long tail…read moreor a bakfiet (front loader) or a reverse tricycle, this is the place!! The guy who works there is extremely knowledgeable and will help answer all your questions and find a bike that's right for you and your needs. They also let you put your kids in the bike and ride it around the block, which is really nice, given these bikes can get expensive, being able to try it out is so key. I don't know of another place even close to these guys in BC in terms of the breadth of different brands/bicycles stocked in this particular market segment. If you've even toyed with the idea of getting a bike like this, just swing by this place. You won't regret it. They also have a store in Victoria and I'm sure it's just as great because it's the same guy who commutes up and back between the 2 stores with half the week in Vancouver and half in Victoria.

This has become my go-to cycle shop in Victoria. They have everything I need, make adjustments and…read morerepairs quickly and very affordably--often on the spot--and are just wonderful people. Also they have better hours--staying open until 6 p.m. helps a lot. Great location, too.