They are the best business people I've ever met. They do business like you're family. I highly…read morerecommend Tire and Muffler USA in Shelbyville TN to anyone needing work done! It's worth the trip if you don't live in Shelbyville!!

I called and explained the maintenance issues I needed performed. I was told no appointment was…read morenecessary, they can be accomplished in one day. Drove an hour, dropped it off in the morning and was told they would be done. went back at 4:30 and none had been accomplished. We had two breakdowns in the bays we needed, I was told. Do you want to come back? no no no no. You've wasted enough of my time.

Amazingggg! Just amazing. I purchased a 16 Mustang from these guys back in September & I was…read moretreated with 100% fantastic customer service. I work for a small used dealership and was so impressed on their customer service level, the internet manager went above and beyond for me, even staying late since he and I could both relate on long days. I appreciate everything he did for me and would recommend them to anyone in the market for a newer car. I appreciate these guys so much. Brandi

I ordered a touch up paint through the official Toyota website, and selected John Roberts Toyota…read morefor pick up (only store available near me for pick up). I was informed by confirmation email (when I ordered) that I would get an email from John Roberts Toyota when it was ready for pickup. After two weeks, and no email, I called weekly to check in (they promised on the phone to call and email when it was ready for pickup). Almost 4 weeks later, I finally call again to ask if it's ready for pickup and they said it is (no phone call or email, like promised/expected via the Toyota website). I drove an hour to pick up the paint since I was leaving in less than 48 hours to an out of state convention where my car would be included in content. Unfortunately, when I picked up the touch up paint (which was in a plastic package), I had no idea that they gave me the wrong color. I applied the touch up paint to my car the next day during my lunch break (after a fresh car wash), and was confused by the color that applied. I didn't have anything to remove it, so I just hoped that it would dry the correct color, but it didn't. When I called John Roberts to report that they had given me the wrong color and that I needed the correct color that day, they said I would have to purchase a new touch up paint (because the manager had left, wouldn't answer calls, and nobody at the store knew how to do an exchange or refund), and make it in time for closing when I had to finish my shift. There were no accommodations at all for their mistake, not even paint remover. I asked my fiancé to book it from his work to the store and get me the touch up paint since my car, now, had an incorrect paint color on it and sent him with proof that I had purchased a specific paint color on the website and they gave me the wrong one. He barely made it before closing and charged him for the paint. I left more than one voicemail with the department manager/head of the parts department to try to get a refund for the original product, but he has never called back. Worst experience ever, nobody in the parts department knows how to do their job, and super unprofessional. Would NOT recommend.

ya I got a 2019 ford escape from you people on Dec.9 2024 and all I asked for was a temp…read moreRegistration or the official Registration for the car so I could use on my Uber job. The sales men knew I done Uber for a Living and guess what I got screwed can not use the car for my Uber Job cause i have no Registration for the 2019 ford escape . and when I tried to get you guys help fixing the issue I got the blow off !!! I guess all you people care about is putting money in ur pockets screw the people who buy ur car who cares is they can make a living !!!!

Great dealership. They go out of their way to make you feel like family. They help with any issues…read moreeven after the sale.

Owned by the same people as the Ford dealership. Ford dealership is uninformed and out to take…read moreadvantage of you any way they can. please avoid all Russell Barnett brands. They bait and switched me. Negotiated one price and then changed the price after I got in the store. cannot be trusted.

My husband and I are stunned at how amazing this buying experience was. We were in and out with a…read morenew car in one hour! That includes test driving, getting the estimate on our trade in, negotiation, and all paperwork. They also beat other dealerships on the trade in value right out of the gate. There were no pushy sales tactics and everything was completely above board. We have bought several cars over the years and will never buy anywhere else after this. Special thanks to Chris, the sales manager, and Andrew, our wonderful salesman. We never dreamed buying a car could be like this!

Just had my Highlander in Ray's Paint and Body for repair of cosmetic damage done during a hit and…read morerun that occurred in Atlanta. The truck is beautiful and the repair can't even be seen. They went above and beyond as my truck has never been cleaner and even the windows were cleaned inside and out. Office folks were courteous and friendly as well as the price was reasonable.

No need for a lengthy review. Best body shop in town by far! Ray and Stacy run a phenomenal…read morebusiness.

Nice sales staff, and easy to deal with. Bought the truck for cash. I only had the truck about 3…read moreweeks and my circumstances changed and needed to get rid of the truck. At that time I found out the truck had been wrecked, air bag deployed, and structural damage. This turned a $9,000 vehicle into a $2,400 vehicle. Buyer beware, they do not do a Carfax. Do your own due diligence - I did not, and it has caused a huge problem. I put too much trust in people but have learned my lesson. When I contacted the dealership about the vehicle, I was told 'sorry'. I asked them about purchasing the vehicle back, was told NO. I'm now stuck with a vehicle with no value...lost several thousand dollars in just a few weeks.

Green's was super helpful in finding my daughter her first car and fit one to be in her price…read morerange!! super glad we went with Greens Automotive!!

Awesome customer service, very friendly and courteous about everyone's situation. I'd recommend to…read moreanyone in town.

I hate to give this review but I told the mechanic and his receptionist that I had a seized engine…read more They kept convincing me they can put another engine in for a car over 15 years old and I can have the car towed to diagnose. They came up with what I already knew and a cost of $260 that could've been saved as I had other bills to take care of. I don't what attempt was really made to turn the engine and provide cheaper options. Also the financing provided wasn't going to be enough to cover any of costs and did what I have end up doing and getting another car. Really the cost of diagnosing nothing different wasn't worth the cost or cost to tow it there in first place

We absolutely love their service department! Mike and his team are honest, friendly and…read moreprofessional. We have taken a couple of our vehicles there for servicing and always leave happy. We even took my classic car in to have the A/C system checked out. My father had installed it, but it wasn't connected before his passing. So we left it to Mike and his crew and they handled it! We won't go anywhere else!

Speak with Chris Burton sale consultant, I have purchased many cars before but I took the reviews…read morefrom here at yelp and Chris is one of the reasons they must have a 5 of 5 stars. He is a very trustworthy and very knowledgeable sales consultant, he is a very professional to work with. The entire process of purchasing my 2024 F-350 was so easy and very pleasant no games no gimmicks here the entire staff was awesome. I highly recommend this dealership and specially Chris Burton Thank you so much Chris and will be back for another purchase for my Son soon