They are the best business people I've ever met. They do business like you're family. I highly…read morerecommend Tire and Muffler USA in Shelbyville TN to anyone needing work done! It's worth the trip if you don't live in Shelbyville!!

Dana and Steven is at Tire & Muffler USA getting our oil (Mobil One Pure Synthetic, lube, filter…read moreand tire rotation on our Nissan Murano. Dawn and crew always takes the best of care of our vehicles, always. Quality service, Trustworthy company.

Very disappointing, the mechanic was very nice with good manners and that was all the good things I…read morehave to say about this experience. I received a text indicating that I needed a starter for my 2002 SLK230 Mercedes. He quoted me 129 to 268 for the starter and 200 dollars for labor. The starter cost me 129 from AutoZone. The mechanic advised me to have it shipped to my home since no local store had one available. I opted to drive to Nashville to pick up the starter and the mechanic offered to come back on Sunday at 4 pm to replace the starter. Four o'clock comes and the mechanic is nowhere to be found, and this was the beginning of Red Flag warnings. This was a no-call, no-show, after multiple texts and several days later, he call me and he indicates that his phone had no charge. Throughout this process It was a lot of me trying to get in touch with the guy, he never kept his word. I think he took my kindness for weakness. After he finally changed out the starter it was time to pay him and the labor went from 200 dollars to 240, I was so excited my car was running I was ok paying him the extra 40 dollars; kindness for weakness. I asked him about fixing my window on the driver's side and he said he would come back the next day to fix the window -but asked if I wanted to pay in advance, stupid me said yes, so we are up to 280 dollars 80 of the 280 went flying out the window. Of course, he received advanced payment and once again he was a no-show, this time he had issues with his truck, and I received no call and no text to let me know what was going on. After sending a text he finally arrives, to fix the car window, at first, it just needed to be put back on track and that was forty dollars, but after that was done, he indicated that the cable needed to be changed out and that would be another 140 dollars. So I said ok I just wanted the window fixed but he would have to come back to do it. So, I continue to ignore the red flags, and I let him know about the different projects I wanted done, and if he could make a list of recommendations along with the price, he would charge to do them. He indicated he would text me with the information I requested within the next few minutes, he left and I got in my car to start it up and the car would not start but the car gave out a loud screeching noise, I immediately called him and he came back and did something and the car started again but still made a loud screeching noise when I started the car. You guessed it, now I have to find someone else to look at the car to get it up and running and of course, I never heard back from the guy by text or by phone. Also I'm out of 80 dollars and when he tried to fix the window the door panel just hang off and that's another added cost. I wrote this book so the next person will know to stop when you start seeing the red flags and so you won't have to go through so many red flags. Lesson number one if there are no reviews keep it moving, lesson number two do not pay for services in advance, lesson three DO YOUR RESEARCH before you let anyone work on your vehicle no matter how old your car.

I had some wiring issues with my vehicle and was in urgent need of a quick repair. Overall a…read morehelpful guy that goes above a beyond for his customer!

The department was helpful, friendly, timely, and kept the many repairs I had done at the price…read morethey quoted. I felt like I was driving a new car when I left the parking lot. higHly recommend this business. Thank you service dept

So far I've purchased 3 new & 1 used Kia with them & recently had to get a part replaced & had to…read morego back 3 times before they got it right , kept leaving things off or not connected & not very helpful when I needed to have it towed .... I miss the old team they always got Everything right & no problems . are These even Kia qualified ? I guess I'm going to stop buying Kia's . Sorry guys but I know what good service is after buying this many cars from you .

Nothing but honest reliable people here. I was visiting from out of state when I needed first an…read moreoil change for my car then a month later a battery. Quick service on both jobs and felt good about work done. Explained everything and treated me like an important person!

Bad service and communication. They want to charge for warranty work. I will never bring my vehicle…read moreback. DO NOT GO! THEY RIP YOU OFF!

Absolutely the best place for auto needs. The owner is a great guy and the mechanics are too notch.read more

Great service and nice people! They know their stuff and are honest in what they can and cannot do!!read more

I bought all 4 tires from them. Bought their warranty got a nail in the edge of my tire. That could…read morenot be repaired. So they got me a brand new tire without charging me for the tire, just mounting and balancing. They're awesome.

Bruce and his team were a great to deal with and gave us great service. Service was prompt and…read morecommunication was great.

AMAZING!!! I…read morerecently wrote a very unflattering review about a not too far removed experience I had at Brown Lee Ford. The response from ownership (Mr. David Lee) as to my experience showed me they "get it!" The professionalism of the staff blew me away, from my wonderful saleswoman Emily Duncan (always responds and communicates, I was impressed), to the managers, to the sales staff, to the finance dept, to the service dept (talkin' to you DETROIT! ;-) to the owner Mr. Lee himself. Mr. Lee, great leadership by you shows in your top notch staff! Mr. Lee knew I was coming in and showed up on a Saturday on a holiday weekend to make sure that I was cared for truly blew me away! Not only that, they put me into what I truly wanted and made me one happy client. I purchased the Shelby Supercharged (750 hp) "Black Ops" F-150 by Tuscany. (He's a beauty!) Let me ask you this? How many car dealership owners show up on a Saturday of a holiday weekend to right a wrong? I'm guessing not many. Mr. Lee, you took a tough situation and turned me back into a lifelong client again. This is my 3rd high performance truck I've purchased from one of Mr. Lee's dealerships, it surely won't be my last. (Not by a long shot! My girl has her eye on the White Hennessey Velociraptor Ranger already) Here's the "kicker" that sealed the deal for me, I live in Franklin, TN, Brown Lee Ford is in Morrison, TN, (that's a 3 hour round trip) and offered if and when I need service, DETROIT is going to drive to my home with a loaner and take my truck back to the service center at the dealership, are you kidding me? That was above and beyond my expectations to say the least. When it was time to drive off (after a nice detailing to make BRUTUS III shiny), Mr. Lee, Emily Duncan (my saleswoman), and service manager (DETROIT) all showed me off after a little chat. I end with this, Brown Lee Ford had to do a thing for me, they WANTED too! If you want to have as good experience as possible at a car dealership, go to the BIG BOYS toy store and see Miss Emily Duncan and the staff at Brown Lee Ford, you'll be happy you did! Mr. Lee, you were a gentleman and a great deal maker, you're aces in my book! To the staff, I am humbled and grateful for today's experience. Regards, Larry W.

My husband has just returned from getting his truck serviced a happy man. They where helpful…read morefriendly and got the service done quickly. They will be our new dealership. Check them out and I think you will be happy.

Wow! I am so impressed with my experience at Finish Line auto care. Getting your oil changed at a…read morenew place is always a gamble, especially as a single woman, but I had a truly enjoyable time. The staff was friendly and didn't try to up charge me or sell me anything that was not needed. It's a drive-through, so I did not have to get out of my car and wait. I was in and out in 10 minutes on a Saturday! Overall, this was the most enjoyable oil change experience I've ever had, and I paid half of what I normally pay at Valvoline. I will for sure be coming back for my next oil change!