Hill Country, Texas home. Built recently with some challenges for AC. Rooms vary in ceiling…read moreheight and one wall of house faces due west and has lots of windows, to take advantage of views of hills and sunsets. Shortly after move-in, I noticed the humidity was running a bit high. Not awful, but more than I was accustomed to, with other systems. Original AC installer was out numerous times and made things better, but not ideal. I wanted ideal: reasonable electric bills, quiet AC operation, humidity 50% or less, as per CDC and EPA guidelines. Never quite got there. Called K&R and DID get there. K&R's office staff, Naomi, Mary, and Elizabeth were very prompt to get service to me, ASAP. Company owner Regan, technician Greg, and technician Ben came out and, to cut to the second act, found the following: * Air intake valve had a loose wire and was probably bringing in maximum fresh/wet air from the outside, with no monitoring. * One main duct line should have been screwed in to the adjoining structure, but was only taped. The tape had failed, and the air handler was conditioning the attic space. The attic is a spray foam attic, so the air handler is supposed to only partially condition that space--as I understand it--to act as a thermal "blanket" to insulate the living space below. * Original company had placed the air handler speed on the highest setting. The air stream was never staying in contact with the coils long enough to condense and evacuate moisture, unless I was keeping the set point at a chilly 70 degrees. Well, thanks to Regan, Greg, Ben and their work ethic, all of this was resolved. Today and for several days, the indoor humidity has been between 43% and 50%, only climbing a point or two above that, when we have a swampy 85% humidity outside, and then the dehumidifier kicks in to keep things dry and healthy. I am exceeding glad I contacted K&R Heating & Cooling.

They saved me from the Texas heat! In spite of a very busy…read moretime of year for them, I was able to get an immediate appointment. The technician arrived promptly and diagnosed the issue professionally and fixed the problem swiftly. And without up charges! I would highly recommend using this company.

Service and response time is exceptional. Do a great job informing you of any potential problems.read more

Best electricians you'll find in Fredericksburg! Worth every penny as each worker is is wonderful,…read morekind, and very neat. If you want the best, look no further!

They came through with great work, at the holidays with a heating system repair and great…read morecommunication throughout the process. I recommend them for any future projects.

Very rude lady answers the phone. Lost my business. Unbelievable that someone who sells services…read morewould be like that. Good luck!

Totally forget about calling them out to my mom's in 2018. They got me again!!!…read more Fraudsters! After fixing unit upstairs, Robert went to the outside unit for the first time as seen on camera. He told me the breaker unit needed to be replaced for an additional $218 dollars as it wouldn't come back on after he flipped it off. Upon leaving he offered me what he said was the breaker he replaced. After he left I was told by a friend that they upsell and remembered an issue I had with them many years prior. So I checked the "new" breaker and it was old, covered in dust, scratched up etc. He didn't replace the breaker and charged me an additional $218 for something he didn't do. Fraud!! Upon calling the owner, she told me the Square D breakers are very expensive so they fix the inside of the breakers and don't replace them. Total lie! The breaker is molded hard plastic so it can't be repaired and only costs $15 for a new breaker. I told her he offered me the breaker he had supposedly replaced and she changed the subject. Later she told me he did change the breaker out. When I asked her to attest to the fact that there was a new breaker unit at my mom's house she said she was unwilling as there are two sides to the story .

My home warranty sent this company when my heat/AC broke down. The unit is on the roof and the…read morerepairman didn't have an extra-long ladder to get up there. He borrowed one from my neighbor to diagnose the problem. The repairman showed up a few days later (it was a holiday weekend) with the part but no ladder. And my neighbor wasn't home. He said he'd come back the next day with a ladder. I waited all day, called the office, and they said he wasn't going to do the job anymore because he didn't have a ladder. First, why couldn't they tell me that after the 1st visit? I sat at home for 3 days waiting for the repair. Second, what kind of company doesn't have a ladder. The new company my home warranty assigned says they have 20 ladders. While the repairman was nice, I'm annoyed I wasted days waiting for the repair only for them to cancel the job. I've had no heat/AC for a week and now have to start over with a new company.

We had a leak show up on the exterior of our cottage. Turned out to be a pipe running down from the…read moreon demand water heater. Jason, with Gillis Plumbing showed up a few hours after I called, diagnosed the problem, repaired the pipe and was done in an hour. Jason was polite, professional and knowledgeable. Having quick, competent service is very appreciated when running a vacation rental. Thank you!

2nd time we have used this company. They always arrive when they say they're going to! Are very…read moreprofessional very knowledgeable and we are very satisfied with their work. Highly recommend Gillis.!

We have used Precision several times in the last few years. They are always on time and have what…read morethey need to do the work when they arrive. Several times they repaired fixtures that were damaged by lightning. We ordered the fixtures from our supplier and Precision installed them when the package arrived. Their work is first class, they clean-up after they are done. Can't say enough good about them.

The electricians are knowledgeable and easy to work with. They found some wiring issues with…read morespotlights in my front yard and had them corrected. I appreciate their work, and use them as our go-to electricians.

We continue to count on the ELECTRIC talents and expertise of the…read morePUCEK Electric team. From completely reconfiguring and labeling our circuit breaker boxes, to re-wiring outlets, adding outlets, replacing switches, outlets, wall plates, etc.---to testing every single outlet, adding dimmer switches, and more. You can totally depend on the quality of work, and the safety of the electrical installation. The PUCEK team takes pride in showing up on time............finishing your project in an efficient and timely manner................sticking to the figure "originally quoted" to you in the estimate you're given--- Mathias is a gifted and experienced lead electrician, who is a magician at "troubleshooting". You will be so over the top happy for choosing the PUCEK Electric Team!! Gary & Linda Kerrville, Texas

We live on the campus of Service Dogs Inc. Our a/c went out on Friday. Saturday, I called Larry at…read moreHill Country A/C. He sent out a crew within an hour and had us up and running in about two hours. Fantastic service and very friendly crew! I can't say enough good things about them! Thank you so very much to Hill Country A/C.

Prior to the new ownership and their expansion of service into plumbing and whatever else they are…read moredoing, they were top shelf. Based on my recent experience, they seem to possibly be creating problems for their customers The original Hill Country Refrigeration installed the HVAC systems on my new build home in 2017. I've had them perform annual check-ups on my 4 HVAC units the last few years. Have never had any issues. This year, within a month of their visit, I've had to replace two motor starters, for about $275 each. The service manager told that after an annual inspection, starter failures are common. Maybe so, but two in the same timeframe seem less than coincidental. I'm not buying that explanation. And if I'm running this business, I'd want to know why these things are frequently failing after check-ups. I'd avoid these guys for whatever type of service you're looking for. I don't trust them.