Me, my parents, and one of my aunts stayed at the Rodeway Inn Santee San Diego East for only one…read morenight before writing this review, and while the experience was not terrible, it definitely was not what I hoped it would be. The place did not feel very lively when I arrived, and I noticed there were less than four teenagers around the entire time I was there, which made the atmosphere feel a bit empty. I was not expecting anything fancy, but I did expect the basics to feel a little more comfortable and updated. The room had a few issues that stood out to me. Some parts of it looked older and could really use a refresh, and a couple of things did not work as smoothly as they should have. It was not awful, but it did make the stay feel less relaxing than I wanted. The noise level also made it a little harder to settle in, since I could hear people outside and in nearby rooms during the night. It was not overwhelming, just noticeable enough to be distracting. The service felt a bit rushed, which surprised me. I do not need a lot of attention, but I do appreciate when staff seem engaged or welcoming. Instead, everything felt a little distant, like they were just trying to get through the day. It did not ruin the experience, but it did not help it either. Even though the stay was manageable overall, the inconveniences added up enough that I could not fully enjoy my time there. That is why I am giving it 2 stars. I do not think the place is hopeless or beyond fixing. In fact, I really want this location to improve on itself. With some updates, better maintenance, and a bit more attention to the guest experience, it could become a much more comfortable and enjoyable place to stay. I hope they take steps in that direction because the potential is definitely there.

I have stayed at this motel on several occasions. In every instance my primary contact was either…read moreStephanie or Ryan (Nights) both are the definition of what Customer Service should be. They are outgoing, personable, exuberant, and professional. From check in to check out they are the forefront and face of this location, making your stay superior in quality, The motel is clean and well maintained. Housekeeping ensures that the grounds and rooms are well maintained throughout your stay. I would highly, and without hesitation recommend this motel for your next stay. I know you will love your interaction with both Stephanie and Ryan on nights.