We used Carefree Vacations to book our honeymoon trip to Kauai (Hawaii), which took place this past…read moreNovember. We worked with Cathy and while trying to decide on a destination (we had several on our list), were impressed at her in depth knowledge of what seemed to be everything related to traveling. She's very passionate and experienced as a traveler, as well as in her field as an agent. Her advice and insight definitely led us to feeling confident in all of our planning decisions. Cathy put together several itineraries for us and was always available, with a quick turn around time whenever we had any questions. Working with a travel agency can also be really pricey, but Carefree will work with you to customize a package that will fit within your budget. I especially appreciated Cathy's patience and all of the time she spent with us, whether it was communicating in person, on the phone, or email. Thank you again, Cathy, for making the planning of our honeymoon such a breeze.

Please stay away from this place. I went in to ask for help regarding a booking I'd done with…read moreExpedia. The woman who said she could help me didn't even let me finish stating my problem (not even halfway through) when she just started nodding her head vigorously and saying she wouldn't help me. I walked out less than 5 minutes after I walked in. It was rude, disrespectful, and unprofessional to not even let me ask her my question. Not to mention that when I walked in, there were about 4 people there but no one attempted to help me until after a solid 30 seconds of standing there like a deer in the headlights. I took my business elsewhere (to VeryBest Travel in Bonita, CA) and they were not only willing to solve my problem, but did so in less than an hour. It doesn't cost anything to be nice and to hear a customer out to see if you can help them. Obviously, my problem wasn't so "impossible" to solve that less than an hour later another travel agency was able to help me and did solve my problem. Needless to say, I will NEVER be returning here.

I have used Jennifer for several of my trips. She is absolutely fabulous. She finds the best…read moreflights at the best prices, and instantly books to save the price if that is the flight I want then she gives me 3 days to pay for it if I want. I have recommended Jenn's Travel to several of my friends and they said they will never use another travel agent accept her and They received the same fabulous treatment that I received. I gave her 5 stars.

I was doing some grocery shopping at Albertsons and saw Jenn's Travel. I was planning a trip to…read moreMIlan and went inside just to inquire about pricing. Jennifer quoted me a better deal than any online prices. I came back a week later to book my flight and recevied my tickets instant. I Highly recommend Jennifer and her services.

Came with my daughter to complete her registration and get an insurance quote. Sergio with the…read moreinsurance department was very helpful. The whole process went smooth. This is a great alternative to the DMV.

I have been a AAA member for at least a decade. I rarely use the services and rarely visit the…read moreChula Vista Office. My normal office to visit is Mission Valley, where they greet you well and they are very kind to any members, and kind to whomever walks through the door. I visited Chula Vista office on 5/22/25 for lunch break. I walked in and an AAA Lady up front sized me up and down. I waited for her to verbally greet me, and that did not happen. She gave me that 'teacher to student condescending acknowledgement of my turn in line' look. As she waited for me to respond to her, I waited for her to "speak". After about another 45 seconds she says, "What do you need?" ...I was shocked. Not, 'Good afternoon', 'Hi, how may I help you?', 'Hello, what may I help you with today?', nor 'Welcome to AAA..' no greeting. I responded that I am here for DMV Registration Services. She replies by looking at me incredulously, "Well as long as you are a member..." and pulled out her pointer finger while saying it, indicating that I was not AAA Member. I ignored her when she asked for my AAA Membership card. I already had it ready on my Apple Wallet for her sour attitude to scan me in. Once she did that she directed me to the DMV Services line. She was still being rude and with horrible customer greeting and triaging service. The AAA Lady at the DMV Services area greeted me well and was customer service friendly. I was able to get everything completed in about 7mins. The AAA Lady who handled my Member Services last name on my card update, I think her name was Karla, was very nice and very efficient. She verified my AAA card and account info and updated it with my current last name information from my REAL ID. I was super happy with her customer service. The visit was about 12 mins total. The rude AAA Lady up front triaging customers was a 50s aged white woman. The nice DMV Services AAA Triage Lady was a 30s aged hispanic woman. The very kind AAA Services Member Analyst (I think her name was Karla?) was a 30s aged hispanic woman. The DMV & Member services portion of my visit saved my visit and this is why I gave 2 stars. The initial intake greeting desk AAA Lady is why I took off 3 stars for this particular visit. I have since visited this office again on 05/27/2025. I will update my review for that visit in a week.

If I could give 10 stars I would!! Tracy is amazing and the best travel agent. She booked our…read morehoneymoon to Bora Bora and everything was planned to perfection, anywhere we went transportation was already set up and ready. It was an effortless trip since Tracy had everything planned out. We used her again for a cruise and something went wrong with the booking and she got the cruise line to fix it and actually give us additional credits. I had never used a travel agent before her and always did everything myself and I can tell you it feels so nice to have someone like her to take of everything for you!!! 10 Stars !!!

To celebrate our 45th anniversary, my husband and I went to Europe for the first time. We used…read moreTracy and had the most wonderful adventure of a lifetime! We started in Lake Como, Venice and Rome. She booked the most beautiful, quaint hotels, every place we stayed. She booked the flights, tour guides, drivers, and the train tickets. Next was 9 days on Celebrity Cruise, which she booked and recommended the best suite on our budget. She also booked some of the excursions, along with giving us the hints on traveling to Europe. All we had to do was follow the itinerary she sent us, She made it so easy, could not or would not want to do that trip without her! Until next time, Tracy and Emily, thank you!

I've been buying my round trip tickets to S&S Travel Agency for a long time. Osie Santos is the…read morebest. Always find the best airfare deals, short layover and easy to talk to.

We have been getting our travel ticket at S & S Travel for over a decade now. We like doing…read morebusiness with Osie of S & S Travel because she is very diligent. Osie's customer service is above and beyond. Our family highly recommends S & S Travel for your travel needs.

David was great at planning our family vacation in Spain, he knew the major sites we would like to…read moresee and had everything planned and very organized. I would use David for my next vacation for sure.

I was referred by a friend to David and his wife Roxana a little under a month away from our…read morewedding this month. We were busy planning for our wedding that I was happy to look into options of someone else planning our honeymoon. We had hectic schedules and live in the north county & David was kind enough to meet us at a time & a location that was convenient to discuss our thoughts on our honeymoon. Soooo happy we met David! He listened to our wants, interests and thoughts and provided us with options to suit our budget. Our 8 day honeymoon to Barcelona, Mallorca & Madrid was amazing. The hotels that included buffet breakfast & the tours we had were phenomenal. David and Roxana took care of all the details and we really enjoyed our honeymoon! We want to book again with them for future trips. If you are planning a trip, I highly recommend Cruise Planners. Your stress level (mine from wedding planning) and budget will thank you.