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    Rustic + Modern Handcrafted Furniture

    5.0 (4 reviews)
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    Rustic Furniture Depot

    Rustic Furniture Depot

    2.8
    (77 reviews)
    2.2 mi
    $$

    I totally disagree with the negative posts on Yelp about poor customer service at Rustic Furniture…read more They have always been friendly to us. We appreciate that they allow us time to wander around and look at things without any sales pressure. I know we're not the only ones who have gone in to look several times before being ready to buy anything. As soon as we make a decision (or if we have questions before making a purchase), someone is always willing to help us. Today we purchased a bed we had been looking at for months. Before making a final decision, we went to NFM and spent 2 hours there. Found something we liked, but the quality of wood just didn't compare to what we saw at RF. So, we came back and bought the bed we had originally picked out, confident it was the one for us. Save yourself the extra time. If you like something you see at Rustic Furniture, you might as well go ahead and get it. If you look elsewhere to be sure, you'll probably be coming back. We are also very happy with a hutch we purchased here a few months ago. It wasn't available in the color we wanted so we had to wait several weeks for it to be customized and delivered, but it was worth it. We love it and get so many compliments on it. If you like the look and feel of good quality rustic furniture, RF is the place to go.

    We went into the store about four weeks ago looking for furniture while waiting to close on the…read morehouse. Was just looking at the time. plan was to purchase after closing on the house to prevent moving anything twice, Today I drove the hour + to get there from Granbury. I wondered around in the store for at least 15 minutes and have not been approach by a sales person yet. I saw two sales people waiting on customers. There were other people sitting behind the check out counter, no one even acted like they were interested in me. One of the sales persons and a customer walked to the check out counter as the customer was making a purchase. The second sales person I saw earlier, walked past me as I was just standing in the area of the counter waiting for a sales person. The second sales person went behind the counter collected her things and walked past me and out the door. The whole time there was another sales person sitting behind the counter. When we were there about four weeks ago we found some things we wanted to buy. I ask the person waiting on us then if I should call before driving the distance. He assured us that that was not necessary ---as he put it, they all ways have the items we were interested in stock. Back to today, after standing by the counter for at least another five or so minutes. One of the people behind the counter finally looked at me and said "are you ready". I am not going to say she was rude but she sure acted as if it was a bother to wait on me. And of course the Items we had picked out were not in stock and she said they might be in two weeks from now if the truck makes it. I ask if I could buy the ones on the floor and she said she can not sell off the floor. I can not tell you how disappointed I am. The experience today was nothing like what we had before. I am not sure I will return--there are other furniture stores with more helpful staff.

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    Rustic + Modern Handcrafted Furniture - furniture - Updated July 2026

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