I highly recommend State Farm Agent, Rusty Scheel, and his talented team in Clarendon Hills for all of your insurance needs. From the very moment my wife and I sat down with Rusty to discuss our growing family and the insurance needs that came along with it, we got the feeling Rusty was really interested in getting to know us not only as "clients" but also as "people" which for my wife and I was very important. Rusty took the time to ask the important questions so he could understand what was important to us as a family taking into consideration our budget and the level of coverage we felt was adequate for our needs. Rusty presented a number of State Farm policy options for us to consider in a timely manner and answered all of our questions so that we had all the facts we needed to make an educated decision on what was right for us. Rusty is truly a trusted advisor to us on the subject of insurance and we now sleep easy at night knowing we have the right policy at the right price point to meet our needs. read more

I could not be more pleased with our ongoing relationship with Rusty and his team! We've been with this State Farm for MANY years and have always been happy with their service. This latest experience was exceptional. We were thinking of buying a new car so I emailed Rusty Sunday night. I did not expect a response until the next day or so but Rusty got back to me with a quote Sunday night! When we did purchase the car last night , I did email him at 10:30 PM, I received a response early today 7:02!). My husband and I popped in to the office a few minutes ago just to put a face to a name and he had already had our cards ready and Jenna printed them out and assisted us with the mobile app. I'm so pleased with their service and the fact that he's local and I can literally walk in and get help or just say hi is wonderful. Highly recommend their team! read more

I have been insured with this office going on 9 years now and have had nothing but great experiences. I have my car, life, mutual fund and bank accounts all through this office and have yet to have a problem with any of them. If ever I have a question or a problem they are quick to answer and very knowledgeable. If they can't answer immediately I am told they will look into it and then they call back promptly. The office employees are all very outgoing and extremely nice which makes having to make a visit to the office fun and easy. If ever I wasn't able to make it to the office Rusty always offers to make a trip to my house or to meet at an easier location. Keep up the awesome work! read more

I've been a customer here for many years. Rusty and his staff are all very friendly, professional and always make me feel like I am their number one priority. I was in an accident two years ago and Rusty made sure that every detail was taken care of very quickly. I have auto, home and life insurance through their office. Rusty has a great way of informing his clients of what is available without pressuring them or coming across as a sales person. He truly has his clients best interest at heart. I have recommended him to all of my friends and family. read more

Super friendly and knowledgeable staff. I've had my policies there over five years and would never leave. Rusty even came to my house after a hail storm and basically took care of the entire claim process for me from moment one. I value their service but more importantly, they value me as a customer. My mother in law even thanked me for referring her to the office. I think that was the first time she thanked me for anything in her life. read more

I have been very pleased with the services of Rusty and his associates, Jeanne, Jenna and Mike. I have recently had a lot of questions and they are extremely quick with responses which I appreciate tremendously. I would recommend Rusty's agency for the products and the servicing of it's clients. I also have my car loan with State Farm Bank which Jenna actually told me about and has reduced my rate by a few points. read more

Love this office! Everyone in the office is very friendly and attentive. They answer all of my questions right away. I was in a terrible car accident this past July and I had no issues filing claims, billing questions, and medical questions. Everyone was willing to help! Rusty Scheel always has his customers best interest at heart and will always find you the best deal! I would highly recommend them! read more

I've dealt with many insurance agencies over the years and Rusty and his team are by far the most knowledgeable and professional I have worked with. The policy presented was straightforward and exactly what I needed. Their customer service has been nothing short of amazing, answering all of my questions and inquiries in a timely manner. I would definitely recommend them to my family and friends. read more

I had a fantastic experience with the State Farm office. The team is friendly, efficient, and knowledgeable, providing a high level of professionalism. Communication is seamless, and it's easy to get answers or assistance without navigating through lengthy automated phone menus. I normally communicate with the team via emails, and responses are instantenous with a solution. read more

I have been a customer of the Scheel Agency for 5 years or so. I have had to call for a home issue and was referred a wonderful contractor, had an auto claim and it was handled professionally and called the office with questions many times and always been attended to with respect. It does not get any better as far as great customer relationships. read more

The team at Rusty's office is outstanding. Jenna, Kara, and Mike have always been super helpful and easy to work with. Jenna recently helped me with a new policy and she was so friendly and answered every one of my questions thoroughly. I am lucky to have the opportunity to work with such professional and personable individuals. Rusty included! read more

Rusty's office has always given us great customer service. They are regularly available to answer questions and explain policies. Recently, they reached out to me because my auto premium actually decreased. I feel like that rarely ever happens nowadays in any industry. Overall, we've been very satisfied with their service. read more

I switched over from Allstate because my premiums kept increasing. Rusty and his staff have been phenomenal. Any questions that I have I can always call the office. They were able to save me several hundred dollars a year. I have been recommending Rusty business to all my friends and family! read more

Love this office! Rusty and the entire staff are very professional and diligent. They are also extremely knowledgeable on all subject matter. They are very easy to work with and respond back to any and all of my questions and concerns very promptly. I HIGHLY recommend this agent and staff! read more

Rusty & his staff are some of the most professional reps in the business. Honest, reliable and all about getting the best value for the price you can afford. If there's a problem, this group responds quickly and efficiently to satisfy the customer...has for me for many years! read more

we have only had positive experiences over many years. the group is proactive and helps to find competitive rates independent of our prompting. the are responsive and always available to answer a call or help solve a problem. read more

Rusty Scheel - State Farm Agency offers excellent service to all clients. They are always very helpful whenever I have any questions or concerns about my Auto or Homeowners policy. Rusty Scheel gets a 5 Stars from me. read more

Rusty Scheel and his staff have provided all of my family members with straightforward efficient service. They have helped me find good solutions to my budget for insurance coverage. Great repeat experiences. read more

I was recently at the dealership and needed to obtain insurance. Kara took care of my needs immediately. Every time I call the office I get great service. Highly recommend. Thanks again Kara. read more