We've rented from 916RV a couple of times with great experiences. This time was no different. We…read morewere headed to a new spot in its very specific requirements. Spencer helped us secure the perfect trailer! No slide outs and still plenty of space!!!! Drop off and pickup is also so easy. Yep they will drop the trailer to your location. Love that they will make sure that your vehicle will successfully pull the trailer you select to your destination

our card was charged, (nearly $500) despite our initial, expressed concerns about conflicting…read morecancellation policies and emails to "Spencer" that the charge was not authorized. Subsequent emails regarding both issues, have not received any replies... As we are a small youth non-profit, this is a LOT of money for us.

- Crappy old vehicle for 200$ per night - Sensors were not…read moreworking from the beginning - All the seats were extremely dusty and there was gum stuck to the bottom of one cushion - Multiple curtains were non functional - Heating didn't work in the root top AC - RV was pretty banged up from the outside - Half the windows were faulty and no proper insulation from the outside temperatures - Extremely high road noise Wouldn't rent again from cruise america, specifically the elk grove location. Staff were both rude and knew nothing about RV related questions. We were renting an RV for the first time, when picking up the vehicle we got the RV with the sewage values close and also the lid closed. The staff member said that she didn't to open it as it might not be completely empty. When returning, we emptied both the tanks as asked but left the valves closed as we were unaware and at-least thats how we got it when we rented it. When returning the guy there was adamant on giving us a 50$ fine since they were closed, we repeatedly tried to tell him that it was closed when we got it and we did empty it, had it open it up in front of him and there was nothing in it. He shouldn't have been rude about it.

Kenny helped make our first RV vacation a memorable one. He took his time to show us everything…read morethat we need to know to operate the RV. I watched the FYI video online but it was still nice to have a person help you with questions during the walk around that weren't explained in the video. The only thing I noticed that I wish was taken care off during the pickup process is to have a full tank of gas and LPG. Fortunately for us we weren't rushing to get to our destination but I can imagine this being an inconvenience should one be pressed for time. I do understand why as this location is only operated by 1-2 personnel max so they might be short shortstaffed. Not a big concern and in no way affected the experience my family had. Will definitely come back again for future RV needs!

I rent a motorhome every year with a group of my friends to attend the NASCAR races in Sonoma…read more Over the last 10 years, we've rented from everyone... El Monte, Cruise America, small local renters, and private parties thru Outdoorsy. Our experience with A Family Affair has by far been the best ever! Moses and his wife run a genuine mom and pop shop and have a great passion for their clients. They not only made the rental experience quick and easy, they were a joy to work with. We rented their almost new 2024 Entegra Odyssey 30Z class C. As a new rig, there were a few minor issues that came up. Moses was super helpful and got back to me via phone to help me thru the problems we did have. He was also nice enough to let me park my car in his yard while we were gone, and made the return check in process super easy. I wish I had discovered A Family Affair years ago. I will definitely rent from them again, and highly recommend them!

I bought replacement seat covers for our gas class A motorhome but decided not to attempt doing it…read moremyself so I searched around for a shop that I could drop off the motorhome and have it done. Moises was outstanding to work with. I explained what I had and what I needed and he said no problem let me give you a quote. Quote was great so we scheduled the work. He called to confirm Friday about what time I would be arriving on Monday. After dropping it off he confirmed when it would be ready. The next afternoon it was done; ahead of schedule and on budget. Got up there to pick it up and the installation was perfect and the interior was clean and everything was in its place. It's been years since I have found this level of customer service and professionalism. I highly recommend them for your upholstery needs.

In December 2026, my wife and I began searching for a new RV as she approached retirement. We found…read morea model we liked at RVs of Sacramento. During our initial visit, we made it clear to the salesperson that we needed to sell our current trailer before purchasing a new one. The owner, James Bonin, approached us, introduced himself, and emphasized his supposed commitment to customer service. He mentioned he had recently purchased the dealership and asked us to disregard any reviews older than five months--an early red flag in hindsight. He told us we could consign our trailer with his business, looked up the blue book value, agreed our asking price was reasonable, and committed to a 90‑day consignment agreement. We told him we would think it over. On December 30th, we decided to proceed. I called James, but his voicemail was full--another warning sign--so I texted him. We confirmed the price, the 90‑day duration, and the January 10th drop‑off date. He said nothing else was needed. When we arrived on the 10th, James was nowhere to be found. Instead, a salesman--handling his first consignment--attempted to process the contract. When we reached the price and duration, he claimed the price was only the blue book value and went to consult James, who was in his office but still refused to speak with us directly. He tried to talk us out of the price James had already agreed to. After pushing back, the salesman finally wrote the correct price but returned with a 120‑day duration. We again had to correct him before he changed it to 90 days. He then asked for the original registration, insisted they had to keep it, and only provided a copy after I requested one. While we were there, they moved a trailer to the front and asked if we wanted to see it. James himself was the one moving it--still avoiding us. We looked at several units but reiterated that we would not purchase anything until our current trailer sold. Two days later, I realized we had never been given a copy of the consignment contract. I called and spoke with Mike Bonin, who identified himself as the manager. He emailed the contract--but it wasn't even signed by the dealership. A few days later, we searched their website and RV Trader and found no listing for our trailer. When we called, the receptionist to inquire about the status of our trailer, said she needed to "check with James" and that the trailer might be at the RV show with him. After two days with no response, I called again. Mike now claimed he wasn't the manager--despite his email signature stating otherwise--and said we needed to talk to James. At this point, we were genuinely concerned about the whereabouts of our trailer. When I finally reached James, he claimed he hadn't checked his voicemails or texts for five days. I expressed my frustration that the trailer had not been advertised as promised. He apologized and blamed the RV show. I told him I wanted to void the contract and pick up the trailer. He agreed, and we scheduled a time. On January 22nd, I picked up the trailer. During inspection at home, I discovered the light on the automatic jack hanging off and a large crack in the jack housing--damage that was absolutely not present when we dropped it off. Given that they move trailers with a forklift and ball hitch, the height and nature of the damage point directly to their handling. I texted James with photos. He apologized and promised to order a replacement jack and send someone to install it. Weeks passed with no action. On February 6th, I followed up. He asked for my availability; I gave him a full week. He replied, "Got it." On February 20th, after more silence, he said he'd send someone "next week." On March 5th, I followed up again. He didn't respond until March 13th, claiming he was "committed" to replacing the jack and that I had his word. It is now May 4th, and there has been zero follow‑through. No repair, no communication, no accountability. This dealership is run with incompetence, dishonesty, and complete disregard for customers' property. Their behavior--from broken promises, to mishandling our trailer, to refusing to communicate--reflects a business that should not be trusted with anyone's RV, money, or time. My advice: AVOID THIS DEALERSHIP AT ALL COSTS. You can find the same trailers at reputable dealerships that don't operate like a circus. RVs of Sacramento has earned every bit of this criticism, and if I were the owner, I'd be embarrassed. Unfortunately, based on our experience, this appears to be their business model.

First off I would give this dealership negative stars if possible. After driving all over Northern…read moreCA looking at new trailers. We decided to purchase a Jayco that had a great floor plan . We made the deal and did all the paperwork with the finance person . They tried to sell me this ridiculous and crazy overpriced warranty . The following day I pick up the trailer and did a walk through with a person . The tech installed the sway control hitch that was purchased though the dealership. The tech and salesman said I was ready to go. I look everything over and said there is no pin or lock or even a bolt though the lever over the hitch ball . They found me a bolt with a nut in there shop . The next day started to install my batteries and noticed the emergency brake release is smashed up against the sway control hitch. Called the sales person and said there is no way that was done, I sent him pictures. Said bring back in and will take care of it . Ask him to get me a new one and I will install it. To much of a gamble to tow back . Long story short I fixed myself. Fast forward to this past month . I noticed a very small bump on the side of the trailer when I purchased the trailer about 7 months ago. The bump now is two bumps and size of a quarter and the front edge of the the trailer is lifting about 2 inches from the edge. Brought back to the dealer to see what's going on, the service writer took a few pictures and sent to Jayco. Jayco said see nothing wrong. So I get involved with Jayco and sent my videos and pics , after waiting for weeks for any answers. They tell me it's my fault because I did not check the seals. Jayco will not call me back after I received a email from Jayco about the seals . The dealership said out of there hands. The dealership did nothing except take a couple of pics. Did not look or remove one screw to see what's going on. . Everyday the trailer is getting worse Do not buy a Jayco trailer

Nicest people, Scenic Van Rentals group of people who care about the use of the vehicles to that…read morethey keep in excellent condition.

I rented The Zion Sprinter camper van from Scenic Vanlife Rentals in anticipation of buying a…read morecustom van of my own. I looked at the vans available for the dates I wanted and the Zion was just what I was looking for. It was the smaller of the standard sizes of Mercedes vans. That was great because I was slightly apprehensive about driving a larger van. (After driving the Zion, I feel I would be OK with the larger 170 inch wheel base vans.) The rental price was very reasonable considering that the van was essentially my home for three days. The van was well equipped and very comfortable. I enjoyed my three days and showing the van to my friends.

We had part of the trim on our travel trailer separate from the exterior rear wall/roof. Sent…read morephotos and requested a quote then set an appointment time at our home. He was on time, assessed the situation and proceeded to repair it. He inspected the roof while he was up there and found a couple of minor seal issues and took care of them as well. I was extremely pleased with the results and feel confident that if I need further repairs in the future, he's a phone call away. As far as value, I'm sure we would've paid a lot more if we had taken it to a dealer for the repair. The convenience of them coming to us and the peace of mind of knowing that the issue will no longer pose a possibility of more extensive and costly issues is well worth it to us. We are happy with the service.

I hired rv Lad to repair a leak in my motorhome. He did a great job replacing the wet insulation in…read morethe over head. Two weeks later the leak was back. I paid 1,024.00 for the repair. Same area was totally saturated after it rained. I asked if I could have 500.00 back, Joseph said I'll get back to you'. Never heard from him again. Had to pay someone else over 800.00 to fix the leak correctly. Maybe I Looked like a sucker.

CAMPING MADE EASY!…read more Right from the get-go... Easy to book the schedule is online. Rhonda contacts you right away. Reservations made with deposit... And the price was so right, we extended for a week! The place is easy to find, we hooked up, signed some papers & off we went. We rented the COZY CABIN and it lined up perfectly with our truck. Easy to tow. If u already know how to tow, it helps, but fairly easy to figure out. Best just driving forward! Rhonda put a lot of thought in what to have inside, she had cookware, dinnerware, utensils & all kinds of little things you might need. Extra lights, batteries & propane. You could seriously just show up with clothes & food and have pretty much everything. We used sleeping bags -unzipped & open, pillows & it was easier than any tent! We brought folding chairs & an extra cooler, making a campsite has never been simpler. The cabin was solar powered but had hookups for shore power ( we didn't even need it). Plenty of air with windows & a fan. Cabin lights were more than enough. The bed was comfortable. The kitchen area was efficient & had plenty of storage. The trailer was clean, in like new condition. We will be repeat clients for sure!!!

We rented a teardrop trailer. We're we treated with fantastic service; the owners really know and…read morecare about their little trailers. When we arrived, every detail about the trailers was explained with complete clarity. You need only bring your sleeping bags or bedding and you are set. They supplied a very easy to use camp stove with fuel, which was very handy. Pick up and drop off were both fast and easy. We were even offered delivery, for future rentals for a small charge. We would certainly return to rent here and would recommend it highly. Kylie is extremely helpful, knowledgeable, and friendly. We'll definitely be back.