I'm about a week out after having knee replacement by Dr. Jankuska and couldn't be happier about…read moreit. I had my other knee replaced 18 years ago and the difference is night and day. Yes I'm sure things have advanced since then but Southern Oregon Ortho has been great to me. I started physical therapy yesterday and am getting exactly what I need from knowledgable thearopists. Brian is especially good. My partner has had several surgeries on her hands and wrists From other surgeons and a reverse shoulder replacement. I've been along the ride for all of it. Meeting with her doctors, PAs, and therapists and in my experience it's been very positive.

I have to add another 1 star review for this terrible organization. Our chiropractor referred my…read morehusband here for consultation for the pain in his left knee. He was seen by a PA, Sofia, who had my husband take a blood test and referred him to Josh, a physical therapist, for a consultation in which he recommended six weeks of physical therapy twice a week. My husband saw Sofia the following Monday. She had him take more x-rays & gave him a big Cortizone shot in his knee, which worked wonderfully. On Tuesday, he had his first PT session with Josh. Later in the evening and into the night he started feeling a LOT more pain and his knee swelled. By Wednesday morning he could hardly get out of bed and was experiencing severe pain that was 10 on a 10 scale. He could not walk without canes or crutches, moaning at every step. He could not move his leg very much at all without excruciating pain. He called Southern Oregon Orthopedics to see if someone could help him because his left leg was hurting all the time from his knee all the way down to his ankle but no one was available. He could NOT get through to a human being. Someone finally called him back and suggested he go to their urgent care, which he did. Our good friend is an RN and he took my husband to the urgent care at Southern Oregon Orthopedics. Our friend strongly recommended that my husband request a sonagram to rule out a blood clot. My husband requested this of the person at the front desk who sent that request on. In a little while a medical assistant came out and said she had conferred with her boss, ANOTHER medical assistant, and they did not "think" he had a blood clot and that he should go home, elevate his knee, and put ice on it. (He had been doing that non-stop since his pain began.) NOTE: it is against the law for medical assistants to diagnose and prescribe. Again he asked for a sonogram. She said that they didn't think he needed one but if he insisted, she would write an order for him to go to Asante and get one. After he left Southern Oregon Orthopedic, he decided to go to Provident Urgent Care where they gave him an order and sent him immediately to Provident Hospital. At Provident Hospital, they checked him in immediately and after about 10 minutes the sonogram technician gave him a sonogram. Before he left the hospital, the Provident sonogram technician sent the findings to the doctor at Provident Urgent Care. The medical doctor at Provident Urgent Care thought it was very important that my husband get a sonogram to rule out a blood clot, which matched what my husband wanted and what our RN friend recommended. (The only ones who disagreed were the two medical assistants at Southern Oregon Orthopedics who were NOT legally qualified to have opinions.) My husband canceled all of his PT appointments at Southern Oregon Orthopedics. At Provident, the doctor gave him a referral to the Sports Medicine medical doctor at Provident Hospital, which is where my husband has decided he will be going for future treatment. My husband said he will never go back to Southern Oregon Orthopedics. He said they are very disorganized, that they don't seem to care about their patients, and that they don't have the right level of people dealing with emergency situations. He said he got a very different level of care in an expedient manner from medical doctors at Provident. And furthermore, if they bill Medicare for what they didn't do yesterday, I will file a charge of Medicare fraud. I understand these people advertise a lot. Perhaps if they took good care of their patients, they would get referrals and wouldn't have to spend so much money on advertising; then they could focus on providing even better care.

This is by far the best foot care practice we have found. Dr. Christensen is kind, professional and…read moreefficient. HIGHLY recommend! Diabetic foot care is a specialty.

Was a patient for several years with Dr. Merrill. I do not feel he listened to my concerns and…read moreseemed to always be in a hurry. The staff was basically pleasant, but they were always trying to push buying diabetic shoes from them (which I found online cheaper for the same exact shoe). I have since changed to another foot and ankle provider that takes his time with me and listens. Won't be going back to Dr. Merrill. Sharon E.

Bree the medical assistant and Luke the Doctor are an amazing team. They listened to what I have to…read moresay and treated me with compassion and care. The front desk person, I think her name is Zoey was professional and kind. This is a top notch caring facility. I would highly recommend for your medical care.

You have to check in 2x for 1 visit. How does that make any sense! Went into urgent care and was…read morescheduled to be seen the next day. When I checked in the next day, they called me back for blood work and sent me back to the waiting area. I waited 2hrs. I asked the receptionist what's taking so long and she said that they thought I was a no show because I didn't check in with them. How does it make sense that they don't have a system to know when you're in the building getting your blood drawn?? How does it make sense that you have to check in 2x. I'm from out of state and no one told me that I had to check in 2x as if they are 2 separate clinics. UNBELIEVABLE! If I wouldn't have asked they would of just continued to let me sit there waiting all dam day! Good thing I'm not dying.

What an incredible doctor. Not only extraordinary knowledgeable, but humble. Every interaction I…read morehave had with him has been very genuine & sincere. Not only is he kind & professional, but really took the time to know my story and listen. I absolutely respect and trust his judgement and am thankful for honest and caring people, such as Dr Webb, in the medical field.

Last place I'd go! I had a car accident on my way to my appt. and was concerned about letting them…read moreknow, first response said he would contact the F&A clinic for me. Whew, what a relief! I end up with a broken back. (oh no, im broken!!) So I navigate the mo. of Dec. unable to sit upright! then I get this letter! I was shocked!

I am facing a partial amputation with my foot due to a fusion that has gone very wrong and has left…read moreme with very very disabling pain. I was seeing Dr Chase Christensen with southern Oregon foot and ankle and he wanted me to see Dr Josh Millard with Medford Foot and ankle for an urgent partial amputation but because of the below issue from May 2023 they are refusing to see me. We are looking at an amputation and you won't see me, I am sorry all the way around this is absolutely horrific horrific care. By not seeing me and putting this off longer and longer imperial amputation is most likely going to become full amputation. Very very unprofessional and even more disheartening. In May of 2023, I checked in a half hour before my appointment and now I'm 15 minutes past my appointment time. But you have a sign that says if your five minutes or more late for your appointment it will be cancelled and rescheduled. This is absolute not okay. No communication either. And patients that have come in 10 or 15 minutes after me have been called So apparently they tell you to check in 30 minutes before your appointment but they don't say that when they tell you that you need to check in a half hour early. I checked in at 2:08pn with my paperwork out and then they come out to tell me my appointment is running at least 15 minutes behind. Not ok at all.

Craig Meador is knowledgeable, attentive and compassionate. His background in resistance training…read moreis a valuable asset.

DR. Reid is one of a kind, constantly educating himself on the best practices of medicine that he…read morecould provide to his patients! He has been honest through out my 2 part ACL Revision, his confidence in his work allowed me to comfortably ask question regarding any aspect of my care! Dr Reid called me personally the following days after my surgery to check in, and once again asked chance for me to ask more questions. He truly cares about his parties wellbeing and their recovery! Hailey and Susan have always been so helpful and responsive in every aspect of my care! I'm so sad that Asante chose not to continue on with him, because he truly unremarkable! I will follow Dr Reid for all my future knee problems!

This is essentially the only group in town. They act like it too! They aren't focused on totally…read morecaring for patients. It is a business and collects money, they are a money making business. They may do quality care but their customer service stinks. When you walk in they barely look up and send you to go find your own room. After you are referred for an appointment they may or may not call you. You have to call them multiple times and often are on hold for a long, long time. Ultimately what comes across is their culture- You need them more than they need you and it shows in every interaction. Also, you are required to pay before being seen. I doubt if any of these highest 6 figure paid physicians pay their plumbers or porsche mechanics before service. It's obscene!!!

The center is very well organized and everyone is personable and professional. It's great for a in…read moreand out surgery.

Friendly and knowledgeable staff, I always walk out feeling better with a smile on my face. Dr…read more Kahm is great at listening to a complaint and knowing what needs done to correct it.

My daughter is 15 and had hip surgery a year ago. She went through PT, but never quite gained back…read moreher mobility or her speed. She still looked and felt off. We made an appointment with Dr Pearce and man did her life change. She started slow with stretches and adjustment and manipulation of the body. She progresses her slowly each week. We even go in to the parking lot and are now progressing to skipping and sprinting. She is faster and her entire body is moving more efficiently. She feels confident and feels so positive with how fast she is progressin. Dr Pearce is an absolute angel!!! She is so knowledgeable, kind, caring, and truly invested in her patients. We found a gem!!!!

She is friendly, personal, very understanding and knowledgable. She has a great sense of humor. I…read moresaw in our newspaper she was Medford's favorite doctor. I can see why.

This office has the rudest front office of any Drs office. The called me this morning to tell me…read morethe lab forgot to collect 14.00 for lab work. I informed Kristen that I had a 1:00 appointment today and would pay then. She said that would be fine. When I went to check out, Paula was at the front desk and said I owed 33.00. I explained to her the conversation I had with Kirsten earlier that day. She flippantly replied "Kristens out to lunch" I asked her to look and see what the charge was for. She said she didn't know. I said can you look at my chart and see why there's a difference? Her response was "you know, if you weren't so short with me I could work with you on it" I was shocked that any personnel would treat a patient that way. Can't tell me what the fees for, but if SHE liked me she could reduce it. They need to get rid of her...