If you want to deal with really nice, honest people, this is the place to fix your carread more

These people are very vengeful They spent time working on something I never requested when they…read morecame to me with a hefty bill that I questioned and the services I requested not done I refused to pay they slapped my car back together so quick and sent me on my way Damage to the exterior was caused by the shoddy way they put my car back together customers beware I know REVENGE when I see it

I bought a new 2024 Silverado LT trail boss, at the end of April. I had a terrible sales…read moreexperience, due to the sales manager Ricky. I stopped in one night and was given an extremely low evaluation for my Silverado trade in. I was going to walk away and go to another dealership, but you had the truck I wanted. I came back and worked with Ricky again and received a fair deal. The issues came when I came back to pick up the truck. Ricky knew for two days what time I would be coming in. We agreed to have the truck ready to go because I was stopping in the middle of soccer games I coach. I verified with him the day before, the morning of, when I was 45 minutes and 10 minutes away. He only told me when it was at the light in front of the dealership, a certified check was needed for my down payment. This took me an extra 30 minutes. When I got to the dealership, nothing was ready. Finance didn't have any to jig together, the truck was not cleaned or washed. I ended up being there for over two hours that was supposed to be a promise of less than 45 minutes. I finally got the truck and started to leave. The dash had an issue where there was a large gap that you can see into the dash. I immediately told Ricky who told me to come in at 12 the next day and he would have service fix the problem. When I got there service all went to lunch at 12pm. Ricky would not see me and ignored my calls and messages, sending anything sales manager to talk to me. A service appointment was set up and they replaced the bezel. The same issue was there with the gap. The service tech told me that's how it was supposed to be. I know you're not supposed to be able to see into the dash board. I have had 3 silverados with the exact same set up and it was not like this on any of them. I also showed the tech another truck you had instock to prove my point. I then spoke to Mike the service manager. He set up to have the grey section of the dash replaced. After this the gap wins slightly better but still present. Mike was helpful and did try to appease me for the experience. The truck came back in and a different style of clips were added. I was told it was all fixed and a picture was sent to me straight onto the dash showing it was fixed. The issue is when looking at it slightly above is when you can see into the dash. So obviously the entire time you are driving. I let Mike know the gap was still there, he blamed me and said I was damaging my own truck. He referred me to Art Evans. Art opened a case with GM, there has been zero update from GM. I called Art and Mike which took me two days to get ahold of Art who never called me back but only responded saying he got my email and sent it to GM. We are on day three of no update from GM. With minor responses from Art, never calling me as I asked.

Just had my Honda CRV serviced at Troubleshooters again. Tim and his crew are excellent mechanics…read more They are very reasonable, and I have been taking my car to them for many years. I remember the first time I worked with them and came in with a self diagnosis of new brakes and Tim told me "I'd like to put brakes on your car but it doesn't need them". I have trusted them ever since and they never let me down. I had a Saab Station Wagon which was the object of a lemon lawsuit. I had the car into the dealer 11 times. Paul had it for 1 day and fixed the problem. If you're looking for coddling and someone to tell you what you want to hear, this is probably not your shop. If you want competent, truthful service, you're in the right place.

Ver good service and fast repair. Very satisfied. My STI had problem and fixed lowest estimate and…read moreperfectly done.

Wonderful!!! Really amazing service, top-notch work, fast turnaround and fair. The owner and team…read moreare honest and really made me feel comfortable. THE MOST professional and kind people. I will never go elsewhere. Highly HIGHLY recommend!! Thanks Brian!

My Jaguar V12 bumper cover was damaged when it scraped a curb while towing. Superb did the repair…read moreand I could not even tell where the damage had been. It was done when the owner said it would be and the car clean. I went back another time for a minor thing. The owner wouldn't even charge me. A friend of mine says she goes there for all her body work. I would recommend it any time.

This is the best place I've been to and I go here every time something is wrong with my car. They…read moreare upfront about everything they do. They always check in before fixing something to make sure I'm okay with it. They've given my boyfriend and my old cars much longer lives from the work they do and it's always been affordable.

We brought our car to this establishment to get work done on our brakes. After realizing something…read morewas wrong with our rear brakesx, we brought it back and again they, "repaired" Them. After a few months the pads started to damage the rotors so we went to pro-tec in bridgevile because why go back a third time...i was against the second. Technicians at Pro-tec made us aware that the incorrect brake pads had been installed and corrected the oversight. 500+ dollars later Lifetime Autoworks on Noblestown! Refuses to accept fault because the parts that were replaced weren't saved. Any establishment worthy of repute should be able to stand behind, and support, their work whether it's good or bad. Just own it.

Highly recommended. They've been in business for over 50 years for a reason…read more Jim is a down to earth, open and honest man. He opened the shop on a Saturday so I could retire my car from an accident, where it had to be towed. He could've easily said he didn't open till Monday and charge me another day storage, but instead went out of his way to make me, the customer, happy. Thank you sir, and God Bless you!

Two years ago this shop repaired damage from a front end collision on my car. My insurance company…read morepaid over $10,000. The shop took over a month to repair it. Last week I had another front end collision and took the car to a different shop. They discovered that Vioral had left six welds unwelded, that bolts were missing, etc. They spent as much time fixing what Vioral had screwed up as they did fixing the damage from the new collision. I do not recommend.

I have been going to Plum Auto for over 12 years and they are honest, fair, fast and will explain…read moreeverything and give options to a solution. I highly recommend them!

Steve and his team are excellent at what they do. If you are looking for honest and reasonable…read moreservice this is the shop to go to. Steve is a straight up no nonsense kind of guy who will never try to sell you what you don't need

I have been here at least 10 times for a variety of repairs. This is a top tier, trustworthy auto…read morerepair shop.

I rarely leave negative reviews because I respect business owners, but the extreme lack of…read moreprofessionalism here forced me to make an exception. I scheduled a state inspection a month in advance and took time off work to ensure my vehicle was ready for an upcoming road trip. When I arrived, the shop was closed with nothing but a note on the door. There was no text or call to give me a heads-up. To make matters worse, I had already purchased a Groupon voucher that is now non-refundable. If they had at least texted or called to let me know that plans had changed, I would have had ample time to reschedule the appointment with a different mechanic and not miss my road trip. These guys might be skilled at what they do, but their terrible communication and lack of respect for a customer's time made this one of my worst service experiences ever.