I've spent a little over a week coming into AutoZone # 05614 almost daily purchasing various car…read moreparts or tools needed to make repairs and general maintenance to my vehicle in bringing it back to life. This was made possible by many Autozone Associates, but I would love to take the time to give an accolade to one in particular. Jeff M really stood out for his hard work, patience, and dedication in helping me meticulously in getting my 2012 Dodge Charger R/T back to her formal glory. Thank you AutoZone for having such great personnel! I greatly appreciate it very much.

Ok so honestly it is hard for me to make bad reviews. I know that they can affect manager bonuses,…read moreemployee hours, and other factors. However, when you're so focused on tasks or just chatting with peers and can't even say hello welcome, that is not ok. Then you stand near the counter to be assisted and still no hello that's even more frustrating. Mind you there wasn't customers either. Hope this gets fixed.

I normally go to autozone, but since I was at Walgreens, I decided to just go across the street to…read moreAdvance Auto Parts for the first time and look for filters for my car. I had no clue what or where I was looking for, so I immediately just stood in line, waiting for help. Special shot out to Doug for helping me get filters for my car. it was nice actually being helped and not mansplained or ignored for being a woman and knowing so little about cars like I'm often made to feel at Autozone right down the street. I was just at autozone last month and was made to feel like for asking a question by a woman employee, no less. ‍. I'm definitely making the switch to Advanced Auto Parts. Thank you, Mr. Doug!

No wonder you have to leave California, do better. Yeah great sale, you buy something and go to…read morepick it up, they don't answer the phone . They email you a canceled order even though it shows two in stock great business practices way to go out with a bang

I came in for a new battery, and while the staff was friendly and helpful, the battery itself was…read moredefective. Pretty unfortunate that we had to install the new one, find out it was defective, then switch it back out (for the old one) and jump start the car again. It was also the only one of that battery they had in stock, so I eventually needed to go elsewhere. All in all, fairly frustrating--but not the staff's fault.

I came in for two simple things: to get the battery in my car key replaced and to have the rear…read morewiper changed -- both easy tasks if you have the right tools and basic knowledge. Unfortunately, neither one was done correctly. The battery in my key fob was installed wrong. When I pointed it out, the employee argued that my car's system must not be working -- even after I explained it was new and replaced less than a year ago. He then claimed the old battery was installed the same way. Unbelievable. Then, while trying to replace the rear wiper, he nearly broke the handle and admitted, "I don't know how to change it." There is more to it but I just went back and asked for my money back and left. To make it worse, the manager's attitude was just as bad -- completely dismissive and unhelpful. Very disappointing experience. You'd expect O'Reilly's to have trained staff who know the basics and treat customers respectfully --solving car issues accurate and well done!

Was helped here with a car battery charger and man does work thank you so much I wish I got his nameread more

We needed a specific size snow chains on our way up to big bear, napa ordered them to be delivered…read moreto Colton store so we could pick up on the way..traffic was so bad that we arrived an hour after the store closed and Chris was kind enough to wait in the parking lot with our chains until we arrived..we were so very grateful to Chris.

Went twice both times got billed for full synthetic, when I didn't ask for full syntheticread more

It was the first time having my Jeep Wrangler serviced here. They rotated my tires, changed cabin…read moreair filter and performed an oil change. I was a walk-in, but they do take appointments. Arrived around 8:30am and my car was ready around 12:30pm. I expected a wait since it's Saturday, and I was having multiples services on my car. Renee did my vehicle intake, she was very helpful and answered all my questions. A technician came out as well to chat with me and assisted with the locks on my hood. I didn't catch his name, but he was great. Tammi checked me out and provided an overview of the vehicle services performed and future recommendations. I left with my print-out, and planning for my next visit. Very pleased with today's visit. (They provide updates via text regarding vehicle status, very convenient.)

Returned the lug nuts that the O'Reilly Auto Parts, on Washington St. said I needed, see my review…read moreon that one. Anyways, what a difference from the on Washington, Michelle took care of the return and also ordered the remaining 8 she didn't have and told me that they would be ready to be picked up in 2 hours. If only all of O'Reilly Auto Parts employees were this competent, this is the only O'Reilly I will use from now on!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I bought a 2003 Tahoe toy hauler that turned out to be a money pit. However, because I had already…read morespent so much on it. I decided to spend just as much to fix it. Unfortunately, I had to take it back over five times to fix the same things. Not to mention the damage created by the things not being fixed properly. The first time was not repaired properly. Overall, they did try and rectify most of the concerns, and they are definitely more reliable than the last place I used. So CAL RV repair in Temecula. Horrible!

Richardsons Fix the way do business…read more I bought a used 2018 TT & an extended warranty from Richardsons in late 2021 took it out for the 1st trip 3 months later. Toilet flushed once then water pressure to toilet was gone. I take my Trailer in for the issue toilet won't fill properly due to low water pressure to toilet only. Kitchen, restroom sinks and shower all have good water pressure. I explain how I feel it might be the toilet valve to Guy A as he takes trailer information from me. 1 week later I get a call from Guy A saying I need a new toilet that run $700 and the warranty don't cover it. I lose my cool explain how it's BS. I just got the trailer from them, I asked don't you guys check the trailers before you sell them some kind of point inspection. The toilet worked for 1 fill then pressure was lost. He apologizes and says he understands I should had been able to use it more... I feel bad so I go into the office apologize to Guy A for losing my cool I understand it's not his fault. He seems to accept my apology so I ask him to help me understand the issues. I ask various questions when Guy B jumps in and says there's build up, could be from city or camp site having poor water and or hard water. I explain I understand, but that build up normally don't happen from 1 fish to the other it takes time. Mean while Guy A went back to speak with the service tech and confirmed that water is flowing to the toilet but then there's build up. I say thank you and say I'm not paying for a toilet. They explain how I'm gonna have to pay $175 for the time spent. I tell them I can't take trailer yet cuz I'm in my car. I return an 45min later with warranty in hand to show that warranty states it covers valves and fittings which I felt is where the issue is. Guy A is on the phone so I'm standing there waiting Guy B asks what I have, I say my warranty showing valves are covered did you guys check the valve? He then replied with yes there is blockage warranty won't cover blockage you need a new toilet if you want it fixed. Guy A gets off the phone and says they were going to let me take my trailer with no charge cuz I didn't sign that section of the paperwork. I say thanks can I pick it up tomorrow. I pick up trailer the next day take it home and in 20 min I have the toilet removed and bypassed the valve and toilet works fine. What really gets me is that there was no attempt to fix my toilet just sell me a new one. Not even a $175 per hour charge and a $30 valve was offered just a $700 new toilet. I really hope that Richardsons as a company can fix how they do business cuz I'm only 2 min away and hope that when I run into a problem outta my capabilities they don't try and take advantage of me again. I spoke with Brad I believe. He was helpful in getting me info. Not sure who serviced the toilet or who told him I needed a new one. Not sure who the guy sitting next to him that said if I wanted it fixed I needed a new toilet was ether. Toilet is working fine now that I fixed it myself so no matter what they say I didn't need a new one.

We drove from Pismo Beach to Colton to view a 2018 Holiday Rambler Vacationer, which will be our…read morefirst motorhome. We initially spoke with Kaitlyn Mahoney over the phone regarding the motorhome. When we met Kaitlyn in person, she was genuinely a wonderful individual who made us feel like we were meeting a good friend. She took a sincere interest in understanding our wants and needs for this major purchase. Kaitlyn spent considerable time answering all of our questions and thoroughly showing us the motorhome in detail. Her professionalism, knowledge, and friendly approach made the entire experience enjoyable and stress-free. A special shout-out to the other team members as well--Doug, Curtis, and Francisco in Service and Parts--for helping coordinate our needs and ensuring everything was addressed. Last, but certainly not least, Mike provided a complete, thorough, and highly detailed walkthrough of our new motorhome. As first-time motorhome owners, we greatly appreciated the time he took to explain the systems, operation, and maintenance requirements. His patience and attention to detail gave us confidence as we begin this new adventure. Do I have any negatives regarding Mike Thompson RV in Colton? Only one: the starter motorhome package was not worth the value for the price based on the contents provided in the box. Overall, our experience with Mike Thompson RV was outstanding. Thank you to the entire team for making this such a positive and memorable purchasing experience.

On Tuesday, May 19, 2026, I drove from Fontana to Colton to see about a problem with my Blue…read moreOx/Patriot braking system in my car because, when towing behind my motorhome, the car batteries kept overcharging causing me to get a new car battery nearly every year since I've had the RV. My appt was made for Thursday, May 21 at 9 am. I was specific about what I wanted: To know if it was wired correctly because a jeep dealership said they had "never seen a battery wired like that". This request shouldn't take more than 5 minutes to complete: You open the hood, look at the wiring and say "yes" or "no" if it looks normal to you and then close the hood so I could be on my way. That's all I asked for. Period. It's even written on my invoice. On Thursday, May 21st, I arrived (again, from Fontana) about 10 minutes before 9. I went to the service dept to check in and the man who made this appt on Tuesday, claims it wasn't in the system. Hmm.... My car was taken in at 9:11 am. At 10:14 am, the service dept guy and the tech who was going to check out my car battery hookup. I explain to the tech what's been happening etc... he says "ok". They go off..... I guess it was a few minutes after noon when I went up to the desk to inquire why it's taking so long. The service guy who was handling my visit was at lunch and another guy said he'd pass the message on when my service guy got back from lunch. Ok.... I went back to sit down. Shortly thereafter, my service guy said "they are still working on it". Now I'm thinking... is the tech blind? He can't see where the wires are and if it looks normal or not? That's all I asked for. At about 1:20 or so I went back up to the desk to let the service guy know I'm diabetic and I'm starting to crash and I need my car to go get food; I left my supplies back in Fontana because I didn't know the tech was so inept it would take 4+ HOURS to VISUALLY INSPECT a couple wires on my car battery. At 1:27 the service guy comes to tell me that the tech is "wrapping up" and then I was forced to pay $225 for no specific answer other than something to the effect of "we can wire it to isolate your battery and you'd get power for the lights from the RV" which is exactly what IT ALREADY DOES since I installed a battery shut off switch. The problem is having the battery shut off switch removes some of the drivable things my car does that I WANT to use... like the auto shut off at stops, etc. He's telling me I would need to leave the shut off valve on there.... which I want to remove. What he said they could do, is exactly what the whole system I have is already doing. I learned NOTHING and was never told at all if my battery is wired correctly or not. NOTHING I didn't already know. They brought my car out at 1:43 pm.... and guess what? it's like an oven in there! It was 88 degrees out that day and my car is so hot I burned my legs on my leather drivers seat when I got in. My question is this: Was that tech working on my car out in the back parking lot???? It took over 15 minutes for my a/c to start making it comfortable inside the car. It's a very well maintained 2020 vehicle with under 45,000 miles on it. The service manager told me I should have been prepared to spend the whole day there.... TO VISUALLY LOOK AT A COUPLE WIRES and tell me if they are correct or not? Do they even know what wires look like?? Seems not if it took that long to do anything. I can do it in under 3 minutes but I don't know what the Patriot wiring looks like or I wouldn't have wasted my time OR money. And then he says "well, the techs have to take lunch...".... was he on lunch for 4 hours????? You took the car in at 9:11, tech came out at 10:14 and his lunch is when? TO LOOK AT WIRES!!!! The incompetence here is staggering unless it is their GOAL to drag out the hours so they can charge you more for it being there. It's one of the two; I see no other options.