We drove from Pismo Beach to Colton to view a 2018 Holiday Rambler Vacationer, which will be our first motorhome. We initially spoke with Kaitlyn Mahoney over the phone regarding the motorhome. When we met Kaitlyn in person, she was genuinely a wonderful individual who made us feel like we were meeting a good friend. She took a sincere interest in understanding our wants and needs for this major purchase. Kaitlyn spent considerable time answering all of our questions and thoroughly showing us the motorhome in detail. Her professionalism, knowledge, and friendly approach made the entire experience enjoyable and stress-free. A special shout-out to the other team members as well--Doug, Curtis, and Francisco in Service and Parts--for helping coordinate our needs and ensuring everything was addressed. Last, but certainly not least, Mike provided a complete, thorough, and highly detailed walkthrough of our new motorhome. As first-time motorhome owners, we greatly appreciated the time he took to explain the systems, operation, and maintenance requirements. His patience and attention to detail gave us confidence as we begin this new adventure. Do I have any negatives regarding Mike Thompson RV in Colton? Only one: the starter motorhome package was not worth the value for the price based on the contents provided in the box. Overall, our experience with Mike Thompson RV was outstanding. Thank you to the entire team for making this such a positive and memorable purchasing experience. read more

On Tuesday, May 19, 2026, I drove from Fontana to Colton to see about a problem with my Blue Ox/Patriot braking system in my car because, when towing behind my motorhome, the car batteries kept overcharging causing me to get a new car battery nearly every year since I've had the RV. My appt was made for Thursday, May 21 at 9 am. I was specific about what I wanted: To know if it was wired correctly because a jeep dealership said they had "never seen a battery wired like that". This request shouldn't take more than 5 minutes to complete: You open the hood, look at the wiring and say "yes" or "no" if it looks normal to you and then close the hood so I could be on my way. That's all I asked for. Period. It's even written on my invoice. On Thursday, May 21st, I arrived (again, from Fontana) about 10 minutes before 9. I went to the service dept to check in and the man who made this appt on Tuesday, claims it wasn't in the system. Hmm.... My car was taken in at 9:11 am. At 10:14 am, the service dept guy and the tech who was going to check out my car battery hookup. I explain to the tech what's been happening etc... he says "ok". They go off..... I guess it was a few minutes after noon when I went up to the desk to inquire why it's taking so long. The service guy who was handling my visit was at lunch and another guy said he'd pass the message on when my service guy got back from lunch. Ok.... I went back to sit down. Shortly thereafter, my service guy said "they are still working on it". Now I'm thinking... is the tech blind? He can't see where the wires are and if it looks normal or not? That's all I asked for. At about 1:20 or so I went back up to the desk to let the service guy know I'm diabetic and I'm starting to crash and I need my car to go get food; I left my supplies back in Fontana because I didn't know the tech was so inept it would take 4+ HOURS to VISUALLY INSPECT a couple wires on my car battery. At 1:27 the service guy comes to tell me that the tech is "wrapping up" and then I was forced to pay $225 for no specific answer other than something to the effect of "we can wire it to isolate your battery and you'd get power for the lights from the RV" which is exactly what IT ALREADY DOES since I installed a battery shut off switch. The problem is having the battery shut off switch removes some of the drivable things my car does that I WANT to use... like the auto shut off at stops, etc. He's telling me I would need to leave the shut off valve on there.... which I want to remove. What he said they could do, is exactly what the whole system I have is already doing. I learned NOTHING and was never told at all if my battery is wired correctly or not. NOTHING I didn't already know. They brought my car out at 1:43 pm.... and guess what? it's like an oven in there! It was 88 degrees out that day and my car is so hot I burned my legs on my leather drivers seat when I got in. My question is this: Was that tech working on my car out in the back parking lot???? It took over 15 minutes for my a/c to start making it comfortable inside the car. It's a very well maintained 2020 vehicle with under 45,000 miles on it. The service manager told me I should have been prepared to spend the whole day there.... TO VISUALLY LOOK AT A COUPLE WIRES and tell me if they are correct or not? Do they even know what wires look like?? Seems not if it took that long to do anything. I can do it in under 3 minutes but I don't know what the Patriot wiring looks like or I wouldn't have wasted my time OR money. And then he says "well, the techs have to take lunch...".... was he on lunch for 4 hours????? You took the car in at 9:11, tech came out at 10:14 and his lunch is when? TO LOOK AT WIRES!!!! The incompetence here is staggering unless it is their GOAL to drag out the hours so they can charge you more for it being there. It's one of the two; I see no other options. read more

We just purchased a 5th wheel from Mike Thompson RV and had a stellar experience. Paul in sales, Mike who conducted our walkthrough and Cliff in finance all made it seamless and easy for us. We have been to 6 or 7 other dealers in the past and these guys were the best. We felt like they were honest and straightforward which is always important in a big purchase. Check them out! read more

Just had some service done on my Grand Design toy hauler. Jessica in service was great. She was helpful and got the rv back to me asap. Thanks Jessica. Mike I saw your response to my post that this was not the dealership I visited. I'm hoping I am posting about Mike Thompsons Rv in Colton. read more

Two calls about selling an RV under contengentsy and no call back. Blowing off someone is exceedingly rude and unprofessional.

The finance person Curtis asked about my sexual orientation. And how log my partner and I have been together. Also adding his personal experience with a friend. Saying they drink at a bar once a week. Then lied to us about the financing what a crooked company read more

We have been searching for a 5th wheel for a while now and decided since the Colton location had the 3 we narrowed it down to, we would go there. We were first greeted by Gwen. She was very nice and inviting. She then passed us off to Ryan. Ryan spent hours with us the first time we were there answering all of our questions about all of the different rigs. Ryan is honest, laid back and kind. Not pushy at all. When we decided we were ready to purchase went back and Curtis and Clifford were extremely helpful in getting us taken care in the finance department. When it was time to pick it up, Ryan took us to Kyle. Kyle walked us through all of the things we needed to know to be able To operate everything on the trailer before taking it home. Kyle is very knowledgeable and was able to answer all of our questions. Didn't rush us. Gwen took our photo and gave us a very nice thank you card. The whole experience in Colton was amazing. Very single person we met through our experience was great, friendly and helpful. This was a no stress wonderful experience. Highly recommend purchasing from the Colton site! Make you feel like family. read more

Mike Thompson's RV Superstores - 2025 Brinkley Model Z 2900. Amazing!! - RV Dealers Near Me - Colton, California

Honest personnel would!!! Untrusted finance And over pricing parts make sure run it to Amazon before u guys purchase anything. Be very carefull on Michelle on finance working there for years knows how to maneuver, that will favor to them. read more

This rating is for Fernando in Service. We had just gotten to our campsite to setup and our slide out wouldn't budge. It was the end of the day on a Friday night so everyone in service was gone for the weekend but the manager reached out to Fernando to try to walk us through a repair. Unfortunately everything we tried didn't work. Fernando was determined to get us right and drove an hour and a half super late at night to help us out. He spent over two hours working on it and didn't give up till it was complete. So thankful for him and his tenacity to get the job done. If it wasn't for him, we would have had to go home early. Thank you again Fernando! read more

Mike Thompson's RV Superstores - RV Dealers Near Me - Colton, California

run do not trust this company.... what a nightmare deception in every department... Unkept promises and hidden charges. read more

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Hello Mike, I think you are going to need to get involved. Mike Thompson RV Superstores Colton is apparently unable to get the job done correctly. They are trying to stick me with the wrong color Sofa they installed in my RV! This looks terrible and will destroy my resale Value! Please HELP! read more

Brought our travel trailer in with a bent axle they told us 4 weeks to get parts 6000.00 for parts plus labor. We left with our trailer and waited for a call back from Josh which he never called us back waiting for approvable of our warranty . I called a local RV tech and he had us fixed up the next day for 2000.00 did a first class job .I called mikes RV and asked Josh to call us back no return call no explanation of why no follow up very disappointed with a company with a good BBB rating read more

Kyle is the BOMB! Paul was a great salesman! No pressure on anything. They allowed us time to decide on purchase. Kyle spent a lot of time going over the trailer with us. Helped us after hours with an issue we had. Amazing service. 2nd purchase from Mike Thompsons! read more

Kyle did our walk through and was very thorough. He explained everything to us and make sure everything was working properly. He did a fantastic job. iIf you buy an rv here I highly recommend you ask for him for a walk through of your new rv. Curtis in finance was also great to work with. He was very funny and knowledgeable. read more

Don't come here, David and Curtis have a very bad customer service, they don't follow up with you or communicate about your paper process. You have to call 10 times and maybe one of them pick up the phone. read more

Kaitlyn Mahoney was absolutely a pleasure to deal with!! She stayed in touch and was very helpful. A true pro without the pressure. Please do yourself a favor and ask for her by name so you can have a fantastic experience. Thanks again Kaitlyn for being a down to earth human being. read more

This dealership has the worst service customer service. I have left messages and my service advisor Francisco never responds. This is why I will not be trading in my trailer for my new Grand Design with Mike Thompson. read more

David Torres was are sales man. All I can say is this guy worked with us until we finally found are forever 5th wheel from Grand Design. My wife and I were so impressed with his knowledge of this rig especially after going to Camping World the day before and they just treated us over there like another number. Mike Thompson RV and David Torres is where everybody should buy their next RV. Will definitely be sending all of our friends and family their way. read more

I placed my Newmar Dutchstar on consignment to be sold at the Mike Thompson's Colton RV center. Kaitlyn Mahoney, the Internet Sales Manager, did an excellent job in coordinating all aspects of the sale process. She gave me a guaranteed price and that it would sell within 3 months which it did. Others in the organization were very effective and efficient in solving issues during the sales prep process. Mike Thompson should be proud to have an outstanding employee in Kaitlyn Mahoney Barre R. read more

I've purchased a lot of vehicles and Rick Sander made it EXCELLENT. We communicated via text and he was concise, responsive and wanted to earn my business. I was willing to travel out of state but glad I didn't. Shout out to John during the delivery of the coach as he was able to correct a few issues that we found. He went the extra mile to fix so I wouldn't have to return. Entire staff I worked with or met was pleasant and that all boils down to good leadership. I learned that the owner personally delivers hams, turkeys and more to the employees during the holidays and that type of service shows throughout the dealer. Highly recommend if you're in the market. read more

After what was a bad experience turned into a good one after technician John took over the repairs. He was very professional and thorough with repairs on my mirror and center console which was not hooked up correctly and fell off during travel. John gets a 5 star previous tech whoever it was gets a 1. read more

Our experience here was horrible. It was a constant game of manipulation trying to squeeze every last drop of money from me. I will never deal with this place ever again. we were constantly played with through the entire process. The shinning light through all the darkness was Kyle adkins the orientation technician. He was straight forward and honest. He never lied or scammed us in anyway. He was very informative and took his time to explain to us everything about the RV. I'll tell you this kyle is going places he's very professional and real. I wish I had to deal with kyle the entire way through the process. My 5 star rating is strictly for kyle, but as far as for anyone else in mike Thompson it's a negative 10. After you sign your life away and dodge the extra insurance that Curtis makes money off of he will drive down to sales and repairs to finish off this poker scam game where you will get certain percentage off whatever else they try to convince to buy. DONT PLAY!! There is lies and deceit amongst it all with grown ass men that get attitudes like girls if you don't want to buy their stuff. For all who disregard my review and still go may the odds forever be in your favor. read more

Kaitlyn and Curtis were outstanding to work with. Great people, great service, great information. I have no notes except give Kaitlyn and Curtis a raise! They helped my wife and I find the perfect RV for my homeless father in law and helped us make sure we had everything we need. The techs also do a great job of explaining how everything works when walking through the RV. If you are looking for an RV, no matter what experience you have with RVs, this is the place to go! read more

Jose Torres did a great job in finance. He helped us save money and eliminate cost that didn't benefit us. Thank you

Approximately a year ago, I took my 38 foot, 2016 Holiday Rambler Ambassador to Mike Thompson RV in Colton. They called me and wanted to put it on consignment, as they saw my ad in RV Trader. I agreed and took my clean, ready to sell, RV to them. While there, I went back and had it worked on and the front chairs and sofa reupholstered. I even called a few months ago and offered a $3500.00 commission to the salesperson who sold it! Last week, I went and picked up my RV as it had not sold. Well...no wonder it did not sell! It as filthy inside and out! Some of the compartments were full of trash and leaves! The sound bar and Wally receiver for Dish were stolen out of the RV. They gave it back to me this way and did not say anything about the theft or condition! I called them twice before I got a call back. Response...sorry..I'll talk to my manager....now crickets. DO NOT DO BUSINESS WITH MIKE THOMPSON RV IN COLTON! So disappointed. I have spent the last week and a half cleaning, washing, waxing, having a mechanic check fluids etc... The RV is now cleaned, checked and ready to go. I will post tomorrow the "For Sale" information, pictures and video. For now...let's look at what they did.. read more

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We recently purchased a Newmar Baystar from MTRV in Colton. Tomas, our salesman was the BEST salesperson I've ever dealt with for any type of purchase. He really listened to all that we said and asked. For example, we were concerned about the amount of storage, so as we viewed the inside of the rv, he opened all the storage compartments outside. In addition he even opened the sofa bed and lowered the upper bunk. He was very thorough and answered all of questions and concerns. He was humble enough to say he didn't have the answer to a couple of questions, and as we viewed the rv, he stepped aside and called Newmar directly to get the answers. He escorted us through each step and explained each step of the purchasing process. We forgot to pick up the "welcome box" of supplies when we picked up the rv. We informed him and he had it ready and waiting for us at our convenience. If you are looking to purchase an RV, I HIGHLY RECOMMEND, working with Tomas. read more

Mike Thompson's RV Superstores - Our new vacation home! 2025 Newmar BayStar 3225. - RV Dealers Near Me - Colton, California

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Hi, Kyle from the Colton store was excellent in covering all the features of our new trailer. Did a great job! Thanks Kyle. read more

Beware of Mike Thompson RV - Especially if You're a Senior In 2021, I purchased a 5-year extended warranty from Mike Thompson RV with the clear understanding that if I sold the RV before the five years were up, I would receive a prorated refund. We sold our RV in early 2025--after four years--and submitted a refund request in February. As of now, we have yet to receive a single dollar back. What's even more troubling is that this seems to be a pattern. Mike Thompson RV has a history of taking advantage of senior citizens, promising refunds and then failing to follow through. The lack of communication and accountability is deeply disappointing and feels exploitative. If you're considering doing business with this company, especially as a senior, I strongly urge you to think twice. Their promises are not always honored, and getting your money back may be more difficult than it should be. read more

Our experience at Mike Thompson RV in Colton was worth posting about. Steve in sales was great in helping us get what we were looking for. Kyle was awesome in going over all of the features of our new Brinkley. We really appreciate how much insight Kyle gave on how to use and protect our new 5th wheel. He was extremely thorough and his personality is infectious. Finally, Curt in finance made it very simple, no pressure on extras. Thank you to the three of you for making our purchase and experience as easy as it could be. read more

Mike Thompson's RV Superstores - RV Dealers Near Me - Colton, California

Today, we went to Mike Thompson's RV , Colton to check out the year-end sale of the grand Design Refection 150 series. We did not plan to purchase the 5th wheel, just want to check it out. Since this is a year-end mode and it is the last one, David Torres was able to work with us to negotiate a price that is very reasonable . We end up made the offer and bought the unit. From the customer service Elisha to the top sale's guy David Torres, and the finance lady Michelle were all very nice. I was really happy with the quality of the Grand Design 5th wheel. I specifi appreciated the sale's guy David Torres. He worked hard between us and his management to help us to reach a deal based on our offer. He answered any concerns we had. I will give him a five Star for his excellent service and customer satisfaction. Norman Chen read more

Just purchased a new Shockwave from these guys Ann's the whole process was easy! Paul my sales guys was awesome and knowledgeable happy to answer questions when all all hours of the day! Kyle, my delivery tech was very knowledgeable was able to answer all my questions and show us how everything worked. Even got a couple of last-minute fixes done before we left. Curtis the finance guy was also very cool very nice and knowledgeable. All in all the whole process was easy definitely made it easier to spend that kind of money. read more

Mike Thompson's RV Superstores - RV Dealers Near Me - Colton, California

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We picked up our new trailer on April 7th and had the pleasure of meeting Kyle Adkins, the Orientation Technician. His excellent interpersonal skills and positive attitude truly made our day. As newcomers to the RV community, we quickly realized how much there is to learn about our new trailer. Kyle made the entire process easy and enjoyable. He helped ease our nerves with his extensive knowledge and valuable recommendations. He explained all aspects of our trailer in a way that was easy for us to understand and provided tips and tricks that we are already using. Thank you for taking such great care of us! read more

Mike Thompson's RV Superstores - RV Dealers Near Me - Colton, California

So I just invested a large chunk of change in a new 5th wheel trailer. The 23MLE Cougar=its nice! Jonathan was the sales person was good, calm personality and sold it well. Crossland was the walk through guy, he was entertaining and extremely helpful. They had a fun poker game, that lead to a 5% off at their parts shop, we probably would have bought some sew equipment for our new trailer if they offered 20% or so... We love our 5th wheel, pulls great, better MPGs than pulling the trailer. Perfect for the wife and I, and the dogs. Cougar makes a great trailer, we got a 280Ah LiFePO4 battery and it works great with the 440i solar. We got the Pullrite autoslide and that works really well=no complaints. Feel free to ask about the trailer. We took it out on a nice vacation shortly after we got it and encountered a few things wrong/ minor defects. Going with a new trailer, and spending the $ for the extended warranty, we'll see how it goes. More to come. read more

Extremely disappointed for the last 2 years we have it more in the shop than being on vacation. They do work to supposedly fix the problems but charge you for work that is not needed and never fix the problem for which the RV was initially brought into be fixed. read more

5 stars to Fernando Perez, Colton service Tech...spent time and energy on our monitoring system until it was working properly... Air nor Heat pumps were working.. Fernando follow up until the job was done... Good job! read more

From beginning to end, this place gets a 10/10. Excellent customer service. Save yourself time and trouble and don't go across the street. MT RV hit the spot! Great people like Ryan, David Torres and Kyle...all uniquely provided their insights and expertise where needed. We got the Grand Design Imagine 2025 17" for just myself and my husband and we're over the moon! Thanks, you guys, for being awesome!! read more

Haven't had the work done yet. Appointment is next week. But they were responsive and answered all questions. Others did not

I got the run around on a bad RV but having John as our technician making things right took the extra time to educate us , if it wasn't for John I wouldn't take back the rv for service to Mike Thompson. read more

what a nightmare...so much dancing around they could have been a musical production..went elsewhere and found transparency and solid answers. the one star was for the selection of vehicles read more

I'm in love with the service at Mike Thompsons. I went by looking for a drop down hitch that would work for a new pickup I purchased. I'm challenged when it comes to this stuff. Joann at the counter answered my questions and offered to get me a technician to help and let me take out the hitch to see the fit. I was pondering what and how to make this new hitch work next to my pickup when Fernando showed up outta nowhere and asked if I needed help. I told him what I was trying to do and he offered to help. He helped me measure what I needed and got an impact wrench to change my weight distribution hitch. I suppose that with a lot of broken knuckles I could have done it myself, but thanks to these two individuals I didn't have to and now I'm a loyal Thompson fan. Will go back if I need parts or a trailer! Thanks Fernando and Joann!!! read more