Big facility and they start early... saw a number of outpatient surgery and procedures offered…read morehere. Staff were serious and didn't have much humor in the early morning but they processed folks quickly and efficiently through the paperwork, and then the nurses and doctors were very professional and helped answer questions. Funny sign on the water machine.

One Star - Concerns Regarding Communication, Professionalism, and Patient Experience…read more I am a healthcare professional with over 39 years of experience, and it is very uncommon for me to write a negative public review. However, based on multiple firsthand experiences, I feel it is important to share my concerns regarding this practice. I have been a patient of Dr. Thomas Cioce for several years and typically only see him for routine care. Approximately two months ago, I scheduled an appointment for medical clearance for surgery. During that visit, Dr. Cioce questioned why I was seeing him rather than a nurse practitioner. After I explained that I required physician clearance, the visit felt rushed and dismissive and lasted only a few minutes. On December 29, 2025, my 74-year-old husband developed a fever and cough. I contacted the office to schedule an appointment and spoke with Ellen, a member of the front office staff. I was advised to take my husband to the emergency room. I explained that this was not a life-threatening emergency and that we were seeking evaluation through his primary care provider. An appointment was eventually scheduled, and my husband tested positive for COVID-19 and received treatment. Later that same day, after I developed similar symptoms, I contacted the office seeking guidance. I was informed that no appointments were available and was advised to seek care elsewhere. When I attempted to explain my symptoms and recent exposure, the call was ended by the staff member. I called back on two additional occasions and was hung up on each time after being told no appointments were available. Being repeatedly hung up on while ill and seeking guidance from one's primary care office is unacceptable. As a result, I was forced to seek care at an urgent care center, where I waited four hours to be seen. Notably, the first question I was asked upon arrival was, "Why didn't your primary care doctor see you?" This situation was entirely preventable and reflects poorly on the coordination and accessibility of care at this practice. The only reason I have continued care at this practice is due to Amber, the nurse practitioner, who has consistently demonstrated professionalism, compassion, and thorough care. My concerns do not reflect her performance. I strongly recommend that Dr. Cioce and the front office staff receive customer service and patient-communication training. If individuals are unable or unwilling to treat patients with basic courtesy and professionalism, they should reconsider working in a patient-facing healthcare role. I also attempted to escalate these concerns within the organization but was unable to obtain clear information regarding corporate leadership or the corporate office. I encourage anyone reading this review to contact the office directly to understand the communication challenges firsthand. My intent in writing this review is to provide factual feedback and to encourage meaningful improvements in professionalism, communication, and patient care.

I was a patient of Metro Vein Center - Florham Park for well over a year and I had multiple…read moretreatments during that time frame. After going for awhile, I noticed my legs were not getting better even though Dr. M said he closed multiple veins. I've since moved to another state where I continued vein treatment. It wasn't until then I noticed significant improvement in my legs. I wouldn't go back to Metro Vein Center again even if I was still in NJ. My opinion is, they are a rip off. They want you to be a permanent patient so they can continue picking your pockets.

Just had my last treatment. The whole process was informative, professional, and personal. I…read moredidn't realize how bad my legs felt until the started feeling and looking better! The staff is friendly and accommodating and Dr Hammoud is the best. His confidence put me at ease and he actually explains everything as he's doing it. I even received a personal note from him thanking me! A very nice touch but I should be thanking him. I highly recommend this facility and Dr Hammond.

Care quality from the doctors would be a refreshing addition. Giving a lower grade would reflect on…read moreothers fully doing their jobs. The doctor was at fault.

Have been going to the center for 25 years and have always had a wonderful experience. Staff is…read moreexceptional, caring, knowledgeable and professional. Facility is immaculate. Only thing I miss from my first visit to know is you no longer get cookies when in recovery

I have had cells stored with Lifebank USA since 2010. When I chose them it was because they had…read morebeen FDA audited, had a GMP facility and were blood bank accredited. I've had zero issues with the storage- my only complaint is the lack of billing updates. I have broken up my yearly storage fees- biweekly and have paid this way for 15 years. Unfortunately, I never receive an end of year account statement. I have to physically call every year to ensure my payments have been credited. I get sending a monthly statement would be costly and thus increase everyones overall cost. Yet, once a year would be helpful.

I banked mine in 2003. And was invoiced and paid through 2008. Then I heard nothing from them for 3…read moreyears, then they started billing again, but all confirmations that they were the same company, that they still had our blood, and any current certifications from health inspectors were on deaf ears. I aksed for even an iphone pic of their facility, or where the sample is stored. Nothing. Now they are using offshore collection people to hound me. I have started recording all our phone conversations, and have reached out to the former CFO. I am sorry the former review is "filtered"-- seems to me someone should investigate this place. They got a lot of TV endorsements early on-- maybe a follow up is in order.

Urgent care center, and be prepared for some long waits. The kiosk check-in was quick enough, but I…read moredo wish they had a text service so you could wait in your car and then come in when it was your turn (and also give you an idea how many in the queue ahead of you). Waited there almost 2hr when the first guy said "20 mins"... which I shouldn't've believed. They were clean and efficient, though, once I saw the RN and Dr, they were quick and I was out in ~15min. X-ray was down when I went in on Sunday.

Horrible experience with CityMD Morris Plains location. They didn't give me the note for work I had…read moreto go back and ask for it and had to wait again for them to just give me a note. I called multiple times for my meds and was told several times it was sent the pharmacy but the pharmacy never received it. And when I called back to check they said " oh we don't have anything on record for meds" even though they confirmed they sent it before, then I was given the run around between this location and the aftercare to get my prescription, transfer back and forth daily calls after my visit and I still didn't get my meds. And on top of that I was given the wrong diagnosis. When I followed up with the specialist I found out I had a fracture in my toe and that they said there was nothing wrong. Never going back to this place again. Very unprofessional