This is the only pharmacy within walking distance of the University Hill neighborhood, and it's…read moresuper convenient. Formerly a Kinney Drugs, this pharmacy is now run by Upstate, but will fill any prescriptions (even non-hospital patients). There are rarely any lines, and the service is quick and helpful. This is a great alternative for SU and ESF students instead of having medications shipped to campus (which takes an average of 2-3 business days). The pharmacy is inside the main hospital entrance on Adams Street, just west of the main lobby and past the cafe.

Individual assistance from pharmacists and pharmacy techs is excellent. Never a wait; parking…read moredirectly outside the front door. Take care to not park in the drone zone (which is used to dispatch materials to/from other parts of Upstate Medical University). Regular maintenance meds can be scheduled, packed, and shipped on a schedule. Staff are available through MyChart so you don't find yourself playing phone tag with providers. This is on the Community campus. Obviously works best if you're getting your health care at Upstate (I do). Seems to accept most insurance including NY Medicaid.

After having a negative experience with an eye doctor at one of the large chains, I asked my…read morefriends which optomitrist they would recommend in the Syracuse area. Krzyzak Eyecare was recommended more than anyone else, so I decided to give them a try, and I'm very happy that I did. It did take a few months to get in there initially, so if you are reading this and thinking about schedueling an appointment, plan accordingly. While I usually hate waiting, I considered this to be a good sign that people are happy here and that I was making a good choice. For my exam, I met with Dr. Michael Krzyzak, who I felt was very personable and did an excellent job explaining what he was doing and what the best options were for my situation. After the exam I met with the absolutely wonderful Alicia, who helped me pick out my new frames and was very thorough in making sure that she had the perfect measurements for my new progressive lenses. When someone knows what they are doing like she did, it adds a whole new level of value to buying your glasses in house, rather than online. And when I came back to pick up my new glasses, she made me feel like a VIP even though I am new to the practice. The whole experience was everything that I could have asked for and I'm so grateful to have found an eyecare team that I have complete confidence in and will now stick with.

I have been here twice. The first visit was with Dr Wells and the second with Michael Krzyzak. Both…read morevisits were a great experience. Both doctors took the time to explain things so that I understood my eyes, issues, etc... versus my prior eye doctor who would say, "you have astigmatism". With no further explanation. I appreciated the time spent with me and taken to confirm that I had no further questions. I did not feel rushed at any time. The optician who assisted with my contacts was also very nice and patient - if you haven't worn contacts, what a task learning to put them in and out! You've been warned! She was encouraging and never made me feel rushed. They've got a new patient to add to their roster and I would encourage anyone I know to go there too.

This eye care center is a gem. Used to a big city standards, im often having a hard time adjusting…read moreto different ways of how business is handled upstate NY, but this place did not disappoint a bit. During my visit for an eye exam and lenses replacement today three people stood out right away: McKenna, Scott, and Dr Boyea. I was submerged into their warmth, professionalism, friendliness, and knowledge - pleasant from beginning to the end, this experience left me feeling content and relaxed. The office is super on point with scheduling, processing payments & requests, and getting everyone moving in and out quickly and sufficiently. Great place, thanks guys.

Had a girl name Stephanie call me yesterday about my insurance asked me to call her tomorrow cause…read moreit was 450 pm when she called. Called this morning a girl named tammy wouldn't let me talk to her said she was general manager she told me this about 4 times. I asked to speak to Stephanie she said she was with a customer I said ok have her call me. Then this tammy called asking for my husband I said can you just let Stephanie call me she said I'm the general manager I said ik you told me this 4 times. Then she saud she was with a customer I said ok have her call me then she cancelled our apot. Great customer service

After cataract surgery my eyeglass script needed to be changed. I gave my frames to them to send…read moreout for new script to be installed. They told me approximately 2 weeks. I called after 2 weeks and they we not in. I called a few days later, still not in. they kept telling me they didn't know why they we not in. All I kept getting was NO ANSWERS!! I asked why didn't they call their vendor. 4 weeks later glasses came in I opened the glass case put a soft cloth on them to clean and the frames broke in my hand. I will never go back to these Jokers again. There are many good eye care places in our area, this is not one of them!!

I went in today to have a regular eye exam. The doctor said my eyes didn't change very much at all…read moreand I said well you know I usually wear my contacts so he looked in my file and said well your contact prescription is pretty much the same. Do you want to order some contacts? I said sure. So I got to the desk to check out and the woman behind the desk said we will bill your insurance company but today you need to pay $59.99 for a contact exam. I told her I did not have a contact exam and she said well you did and you are being charged for it. I said the contact exam is a different exam. I asked her to get the doctor and she refused!!!!! I had only one exam for my regular eyesight. She proceeded to tell me if I order contacts I gotta pay for an exam. I told her I'm not paying for any exam nor do I want any contacts. The doctor is great, but I do not appreciate trying to be ripped off for a charge for a service that I did not receive. I will never go back there again.

In and out of Housel Dermatology! Great, friendly staff and knowledgeable health providers!…read more I normally see Liz but needed to see Breana today. They are both thorough, friendly and smart. It was a reschedule and with a snow day, they were able to fit me in! Great job Housel Dermatology, P.C.!!!

I have gone to this practice for 10 years or more. I see Liz and she is absolutely fantastic. I…read morerecommend her to all friends and family. I have had a couple Mohs surgeries and Dr Housel is really great. Explains everything in detail and is extremely patient and reassuring.

All the doctors here are wonderful, provide wonderful care! They have on call staff, they always…read moreget back to you! The care that is given to our child or children are so important and I can honestly say everyone here is wonderful. They also have evening, weekend hours. They only send you to the ER when absolutely necessary and always follow-up. I completely trust them with my child's healthcare. I highly recommend!

They have always been great! They were my pediatricians office growing up (even some of the same…read moredoctors) and they are still great for my two children. Always are able to get in for a sick call, always able to speak with a nurse if needed. My kids love the doctors and nurses there! My youngest was a preemie and they noticed an issue with his left eye one week after birth--referred us to an ophthalmologist where he was diagnosed with a cataract and had surgery to remove it. I am very grateful for everything they do.

Excellent customer service and friendly staff. Always well treated, they always ask how I am…read morefeeling.

I was sent to Dr Sportelli for what NY automobile insurance carriers call a no fault IME…read more(Independent medical exam). I was brought into the exam room and he initially came in timely to have a discussion and review my injuries, treatment, etc... Then he left me in the room and treated other patients, while I waited and waited.... I happen to work in the industry and know what is expected and what should be done. In no way did he palpate and complete a full, thorough exam. Though once the report arrived, it implied that he did. This is disheartening and just seems to support the opinion of many in the industry that the IME doctors don't do a complete exam and they often favor the insurance carrier. He asked initially if I wanted to video or record the exam. At the time, I didn't even think about it but in hindsight, wish that I had. A video would have supported he did not complete a full exam. I do feel he seemed to have a good bedside manner and was friendly. I can't speak to his ability to perform chiropractic adjustments. For some potential patients too, it is worth noting that parking is limited. I had to park up the street and walk a fair distance. If someone has injuries that making walking a long distance painful, this could be an obstacle.