Do NOT HIRE THIS COMPANY!!!…read more They did not pull a permit, did not follow code and because of that almost caused our house to catch on fire and leaked carbon monoxide into our home. I originally was going to let them fix the problems, but then I decided not to have them back in my home due to safety reasons. Their unqualified worker cut a live wire to my recessed lighting in my basement and then took that live wire uncapped and tucked it up into the ceiling without telling me then he installed the hot water heater improperly. I did not know any of this until my kids told me that the lights in the basement were not working so I thought that was really odd. I called my electrician and he came over and he almost got electrocuted because of what this guy had done and my electrician told me something is not right about this and you need to get their work checked out. He said I was so lucky my house did not catch on fire. I then told him the name of the company and he says oh no they have a really bad reputation. Shame on me for not checking reviews and I trusted someone that referred them. I then called my home inspector and had him come out and take a look at all of the work that was done, and we found some pretty major code violations and safety violations that could've been deadly. Because there was evidence that the wire he cut caught on fire. I actually have a picture of it where you can see it clearly caught on fire when he cut it. Other issues also because of the way that the hot water heater was installed I had carbon monoxide going into my home and my home inspector told me to shut it down immediately he was surprised we were still alive because my HVAC is in that same closet which feeds my main level. I then called the county inspector and had them come over and check all of the work so I have very qualified, third-party reports of all of the wrongdoing that this company did and the risk that it caused on my family. I had to pay a lot of money to have all of these things fixed. They also cut a hole in my brick of my house and didn't tell me and left it completely exposed and open to the elements and to animals that could've gotten in inside my basement walls. They also did not cap the pipe properly that is venting my sump pump that they installed. I did all of my homework and have it all documented. According to these other reviews, that's her protocol is to just ignore once I saw other people posting reviews on here of this company doing very dangerous things. So, I felt it was my duty to make a change. Julie guy is the owner and runs the business under her other peoples names from what my attorney is finding. When I pull her son Albert Guy who is doing work for her he is not a licensed plumber as of June 2025. They did the work on my home in 2024. BUYER BEWARE!

we have had 2 major leaks in 2 years and southern phoenix plumbing has gone above and beyond to…read moremake repairs for us fast and to do a great job! I got the recommendation for them from this page and they have been just the best!!

Fabulous! Had some backed up drains, Nico and Taylor were here on time! Neat, professional, eager…read moreto assist. While they were here I needed info on replacing a 2013 Water Heater, they were prepared to install same day! Water heater is located inside the home, these two were so neat and clean with the removal and install, you would not know they were here. If I could give a 6 or a 10 score, I would. These two plumber were not only professional, talented, organized and committed they were full of personality too. Don't hesitate call Grassroots for any of your plumbing needs.

Amazing job of diagnosing our problem after the county came out 4 times, including sending their…read morecontracted private plumber, and completed the repair incorrectly. Mind you, house, with its plumbing, was built in 1953 so the obstacles were quite challenging. Caleb's understanding and professionalism allowed the problem to finally be resolved after 3.5 weeks. He even spoke directly to the county crew to ensure they understood what he had found as he investigated with his equipment. Grassroots was genuinely caring and concerned. I highly recommend them and would use no one else. Dentists, mechanics, and plumbers - find one you trust and stick with them!

Requested a work order, never received. Agreed on price for repairs and attempted to raise it $400…read morefor no additional repair or parts. Waited a week to ask for payment. Then increased price with no reason. Argued with me and 2 toilets still are not working properly. Very dissatisfied.

After reaching out to about 4 or 5 plumbers who obviously have too much work to call me back it…read morewasn't until I called Standridge that things turned around for me. We had 3 toilets, 2 tubs, and a water heater replacement. He responded on a weekend and booked the appointment next day. He arrived during the window and even called ahead. He completed the work that afternoon. I wanted them to make some money so I agreed to their original quote which I believe to be fair for both parties. I highly recommend the Standridge team! - happy customer

Kaleb McCord was terrific.He is very professional and took care of the problem quickly.He showed up…read moreon time and checked everything thing out to make sure we were happy. No more issues with the pressure valve! We have used Atlantis two times before and they get the job done with no issues! Thanks again Kaleb, Sincerely,Bruce

Helped us out with our tankless hot water heater, which needed servicing and some repair. Didn't…read moreovercharge or overpromise, got the work done efficiently, showed up on time, very professional. Thanks John M.!

We needed a leaky faucet fixed and the technician efficiently fixed the problem for a flat rate of…read more$425.

Completed unsolicited review here…read more Every interaction I've had with Performance I would rate as a 5, Showed up when they said they would; got the job done quickly. Garrett and Brigham are super. Abigail, et al were really great on communication. They let me know when parts were ordered, when they shipped and when they were expected to be in so they could be installed. I've had enough trips around the sun to know a great company when I see it. This company is led by strong people with integrity. You can just tell. Need plumbing assistance-can't got wrong. Use them.

BIG shout to Donnie for sending Joey out to me this morning!! He made sure we didn't do anything…read morewrong and determined it was a bad prv!! Installed a new one so we're good to go!! Was really worried the high surges in water was going to destroy my appliances. Super fast and Joey was great! Ty so much!!!

I'm not sure why the lack of reviews... I cannot recommend…read morethese guys enough. They were amazing. I had an emergency sewer issue. I'll save you the details... It was bad. Of course the three emergency 24/7 plumbers we had on the fridge had no one available. Then we found Plumb Xpress. They came out that night (Saturday) and worked through the weekend to get us back up and running. My house was built in the 40's and had the original orangeburg lines. They were able to offer a reasonable price. Really amazing. Thank you Donnie, Rick and Wayne. You've made a life long customer.

Was prompt and did a great job. Will use them again. Was quick and knowledgeable. And came out…read moreon an emergency call out of their area and we appreciated it.

I had a pin hole leak in my copper pipe. Pell would not give me an estimate of the time it would…read moretake to fix. The price was $385.00. It took him less than 15 minutes to fix. Is this an honest rate? I don't think so. I called them because I received a $25 promotion in the mail the day before. I thought I had used them in the past. Not so. Stay Away From Pell Plumbing!!!!

Sadly I've had both good and bad experiences with Towne Plumber. I've had them out for two repair…read morejobs at my current home, both of which were done well so no complaint there. My issue lies in that I've asked on both visits for additional work to be quoted by the tech. Not asking for it to be done that day, just to get me a price estimate to give them more work. Both techs took photos and notes, said they'd get back to me with that estimate. Nothing. Months apart, have followed up with the office requesting an update and was told the tech would get in touch with me, still crickets. Sadly I'll choose to use someone else going forward for future work on my numerous homes that actually wants the work and I'm not seen as begging to give them money I guess.

Had a water leak and called Towne Plumber. They sent Tate Mcneely. Tate was amazing! The leak was…read morehard to find, but Tate did an incredible job of locating it and stopping it. This is the 2nd time we have used Towne Plumber and both times we had a very positive experience! Definitely recommend Towne Plumber!