Fabulous! Had some backed up drains, Nico and Taylor were here on time! Neat, professional, eager to assist. While they were here I needed info on replacing a 2013 Water Heater, they were prepared to install same day! Water heater is located inside the home, these two were so neat and clean with the removal and install, you would not know they were here. If I could give a 6 or a 10 score, I would. These two plumber were not only professional, talented, organized and committed they were full of personality too. Don't hesitate call Grassroots for any of your plumbing needs. read more

Amazing job of diagnosing our problem after the county came out 4 times, including sending their contracted private plumber, and completed the repair incorrectly. Mind you, house, with its plumbing, was built in 1953 so the obstacles were quite challenging. Caleb's understanding and professionalism allowed the problem to finally be resolved after 3.5 weeks. He even spoke directly to the county crew to ensure they understood what he had found as he investigated with his equipment. Grassroots was genuinely caring and concerned. I highly recommend them and would use no one else. Dentists, mechanics, and plumbers - find one you trust and stick with them! read more

Grassroots Plumbing - Plumbing Near Me - Acworth, Georgia

When we first moved into our new home, we had some work to do and reached out to different local companies to get 3 estimates. Matthew met us and walked us through different scenarios and cost. He was incredibly personable and knowledgeable on the exact solutions we needed. We ended up going with the most expensive quote just because it hit everything and gave us peace of mind. The day of work, Matthew and another person came over to install the hot water heater, replace plumbing, reinforce plumbing, install a garbage disposal, and replace an old pressure release valve. They were quick, cleaned up afterwards and just really great guys. I can't recommend Matthew and grassroots plumbing enough! Recently he came out again to look at our water meter that appeared to be leaking. Truly so knowledgeable and easy to communicate with - we've found our plumber! Website is very user friendly to book an appointment. Almost everything is done online so no paperwork! We also had the option to do a loan through a third party lender which made it really easy. read more

I contacted Grassroots Plumbing yesterday as I had water leaking from a pipe coming out of the wall next to my hot water tank. Since I don't have any schematics of my home, I wasn't positive where this pipe was coming from, although I had an idea. I spoke with a gentleman on the phone and he was very nice. I explained the situation and he told me that Nikolas would be at my home the next day between 1200-1400. Nikolas arrived a few minutes before 1200 today and was awesome! I showed him the issue and what I thought what the problem was and I was only half correct. He tested the pressure and it was extremely high and then he explained everything to me. We talked about options from a tankless system to a regular hot water tank and the pros/cons. He was very thorough and spent the time answering my questions! After I decided on replacing the entire tank system with a new one, he explained how long it would take and began doing the work immediately. Once the tank was installed, he checked the pressure and water to ensure it was heating up and afterwards, he explained the system and warranty. Nikolas did a fantastic job all around. From greeting to explaining everything to the installation! If you ever need work done, Nikolas is the guy to hire! To the Grassroots Plumbing owner, you all need to give Nikolas a good bonus!! Great job and thank you very much!! read more

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You had over a year to follow through with a partial refund along with sending me a complete invoice with a breakdown of parts/labor, per our conversation. My values are based in good morals, ethics, honesty, and integrity. Grassroots Plumbing has proven that they do not share these morals and ethics. read more

A week ago last Monday Nicholas did an awesome job of diagnosing the fluctuating pressure issues at my son-in-laws house. We had thought the PRV valve was failing, but he found the root cause to be the failing expansion tank above the hot water heater. He also noted the water heaters were very old and were never flushed out since installation. So, he replaced the expansion tank, and prepared a handful of options, including various types & sizes of hot water heaters, including prices, and presented them to us on an easy to read and understand computer program. He took the time to take me through all of the options and then made a recommendation on what he thought would be the best one to fit our particular needs. He was thorough, professional, confident and meticulous in his work and presentation. You all never disappoint me. Great job Nick! read more

My experience was awful. DON'T USE THIS COMPANY. THEY WILL RIP YOU OFF. I used them to replace my toilet water shut off valve that took less than 10 minutes and they didn't even replace the whole valve, because Grant (plumber) said it was a tight space for him to do the work. What a crock of shit. This company charged me $363 USD. Mind you, it wasn't even an emergency. After I thought about it...Stupid me for using them. Please don't use this company any business and get a price up front. As they won't even give you a break down of their charges. Use another plumbing company. read more

Another wonderful job done by Grassroots! I have used them before, so I know what a careful company this is. You can rely on them to respond when you call regarding a problem. This time I had a hot water heater leak. And they were out the next day to give me an estimate. As usual, I have no problem with them. Hearing what my needs are I. Was leaning towards having a tankless water heater, and they'd have some questions about whether I could put it outside instead of inside. While looking thoroughly into the problem and yes, they even went under the house and inspected the pipes only to find that I did have some more damage than what I did thought. They gave me several quotes to cover the entire job or smaller areas of the job at a time. Which I thoroughly appreciated in this company, also provides assistance with financing. My project was pretty big, but they came out the next day with Multiple guys ready to help with the job. My main technician was Jamison again and he is extremely knowledgeable. 4 of their vans pulled up first thing in the morning as they said they would and begin unloading and getting to work on my project. It took two days because of the scope of the project, but they were professional and cleaned up, as well as letting me know exactly what was being done each day. I forgot to mention that the 1st day Jamison came out. He did secure the water heater so that it would not leak anymore before he got back out as well as setting up. Fans including under the house In the crawl space! I have recommended this company to co -Workers because of their professionalism and their knowledge, and this is the only company that I would like how to work on my house. Not only did they come out right away, but they came back the very next day to do the work. I appreciate the number of men that they sent to ensure my job was done quickly even though it was a very big job. They use the manpower that was needed To ensure that all of the supplies were available as well as tune. Ensure that my job was done quickly! Jamison showed me how to adjust the hot water heater, and it looks fabulous on the outside of the house and has worked wonderfully ever since they put it in. I've had no problems And I have peace of mind with this company that if anything what happens I can call them and I thoroughly trust they will stand by their work and the products that they use! read more

Grassroots Plumbing - Tankless water heater - Plumbing Near Me - Acworth, Georgia

Nikolas Bartok was timely, professional, respectful & worked diligently to find least disruptive way to transition to tankless water heater, which in our case, avoided extra sheetrock repair!  Love that they are ethical & guarantee their workmanship for life. Bonus: Exceeded expectations for time to get water back on. Exceeded expectations all around. read more

We have hired Grassroots Plumbing three separate times to work on reconfiguring plumbing for a renovation project. There communication is great & they conduct themselves in a professional manner. We definitely plan to use them for any future plumbing needs! read more

I highly recommend Grassroots Plumbing. This is my first time using them since I just recently moved to Roswell. I chose them based on their Service Tech, Nikolas, who came to do my estimate. He was very professional, knowledgeable, and was thorough with his assessment and clearly explained the work to be done, so that was left with a level of confidences. I am very satisfied with their work and will use them in the future.. read more

I just used Grassroots Plumbing to take care of a big plumbing problem at my house! I had a sewer line replaced due to the age of my house! Josh, the certified plumber, initially came to look at my issue and determined what the problem was. I decided to use Grassroots and their team came out and replaced my sewer pipe under the house. I highly recommend Josh and the team at Grassroots for your plumbing needs. read more

I called Chuck from Grassroots Plumbing yesterday afternoon about a problem with a leaky toilet in Perryville. Chuck said he would come over today to fix it and he is a man of his word. He sent me a text to confirm that everything was repaired and that my tenant was happy. I spoke to her this afternoon and she confirmed that Chuck did a great job. I have not yet met Chuck in person yet but he is now our "go to" guy when it comes to all things plumbing. Thanks again Chuck! read more

*pinhole leaks in copper pipes *frozen pipes kind, responsive, clean, and on top of things. Good people, good work. read more

This is the second time we've had work done by them and we've been extremely pleased with their communication and the quality of their work. The first time we had a leaky pipe in the yard and this time we needed a gas line run for our new stove. Both were very well done. I will continue to use them for any and all plumbing concerns in the future. read more