Our neighbor referred Ashco for our roofing & gutter needs. I contacted them online & within the hour, Evan was assigned as our sales rep. He met with us, explained the entire process & met with the adjuster to ensure we could get insurance to cover what was needed. The entire work took about 6 months, due to factors outside of Ashco's control (HOA approval, weather, insurance money, city inspection). Ashco has employees for different roles during a project, but they were all great in staying in constant communication. A company's reputation is not only about their work but also their customer service when issues arise. They did their due diligence in having an HVAC company inspect & note gas lines before starting the roof work. However, accidents do happen & a gas line was punctured near the roof line easement. Evan immediately responded & escalated to the production team in MN. They had a plumber & the roofing crew out first thing the next morning to fix the leak. It took about a week to resolve, not because it could not be fixed, but because there was still a leak somewhere in the line not related to the roof work. Most companies would say, you're on your own, we didn't cause that. But Sean, who was our project manager, made sure the plumber was onsite to resolve the issue until the end (one long stressful week), which turned out to be a faulty connector on the gas gauge, causing the readings to be unsteady. We greatly appreciate Ascho's professionalism & customer care (including their partnerships with plumbers, gutter companies, etc.) and the constant and open communication during this entire project. All home improvement projects should have this type of support! read more

Top notch company! Max and Jake came by and presented themselves kindly and professionally and I could tell they had my best interest heart. I wish more sales people conducted themselves like these 2 gentleman. RX Roof is a quality company to work with and I refer all of my friends and family to them! read more

Predatory post-storm door-to-door solicitors that do not respect No Soliciting signs. Used the ol' "I spoke with your neighbor and I can also give you a free inspection" line, which I verified was a lie after speaking with my neighbor. Very pushy and wouldn't take no for an answer. If you are based in Carrollton, which is an area heavily affected by recent storms, you'd have plenty of business in that area without having to solicit and use scare tactics 20 miles away in an area that was not affected. read more

Our roof continued to be a problem- leaked several times - gas line in roof was punctured - big mess !!!

We had a great experience with Ashco. I was so relieved because the last contracting company we worked with was completely terrible. Ashco was awesome. They worked with us through every step. They did all the work with our insurance and got us everything we needed fixed with our roof. They had great options and the job they did was beautiful. We are completely satisfied with our new roof. The men that came out to do the job cleaned up the site well each day. read more

RX Roof does quality work in a timely manner. Their customer service was amazing. We had one shingle that needed resealed, and they came out the next day and repaired it. They also rechecked the other shingles to ensure it was a one-off, and didn't charge for the visit or work. I would recommend this business to anyone. read more

From day 1, working with Ashco was a breeze. Evan explained everything in detail. The work crew did a tremendous job. The one single lone issue we discovered (very minor) was resolved with a single phone call (a few trips from assessment to work) but one call from me. read more

I highly recommend Ashco Exteriors. From introduction through completion of the work, I was happy and surprised with the professionalism, thoroughness and ease at which the job was executed. The service representative (Charles Sands) was pleasant, professional, informative and made the project seem almost effortless. I will only give a 5-Star rating when the experience is exceptional. read more

Dustin was such a great contact for us! Any questions or concerns were answered immediately, he always answers the phone ready to help. The new roof and gutters look great and were done on time without hassles. Such an easy experience. Would use them again for sure! read more

Thanks so much to the Dallas Texas Ashco exteriors team and to Dustin for helping us get our roof approved by my insurance provider. We had extensive hail storm damage here in March of last year. Dustin our local sales rep had placed a letter in our mail box advertising the services of Ashco Exteriors and had personally helped me to schedule an appointment to have my roof damage reviewed. He was detailed and stayed with me through the whole process. I can't honestly thank them enough for a better than perfect outcome. My roof was almost done completely in one business day! The team truly did an outstanding job!! Rest assured you can finally find a contractor you can trust!! These are only contractors you ever use regarding the exterior of your home!! Outstanding job to all! And Thank You!! read more

Very client focused from the beginning to end. All processes were transparent and fully explained. Work scheduling was delayed due to volume, but the quality and speed was very good. Site clean up was impressive especially with all the demolished materials. read more

Samira was fantastic! The made the process so easy. They worked with my insurance and made sure we got a great roof! They also went back to my insurance in regards to my fence and made sure we got enough to fix it. I can not say enough about them, they were wonderful! read more

Poor workmanship! They replaced my roof on 2016. In just 2 years, my roof leaks. The 25 years shingle warranty is useless because the problem is their workmanship failed. Ashco workmanship is only one year. Do NOT recommend them at all. I am left with hundreds dollar leak repair on 2 years old roof. read more

"We had a fellow come to the door who wanted to inspect our roof for damage due to the recent hailstorm. I told him we had just had it replaced 18 months ago. After 20 minutes he came down with pictures and told us we had hail damage. We filed a claim. Three days ago, another roofer called. I informed him of the situation. Mr. Vance Sparks of ASHCO Exteriors said, "Would you like a second opinion? I said, sure come ahead. He showed up promptly at the scheduled time, took pictures that included all the circled chalk marks that were indicated as Hail Damage by the first fellow. Vance then said, "I would love to sell you a roof, but you don't have hail damage." This is "mechanical damage" that happened when the roof was installed. He then proceeded show what was circled before and then went into detail as how the damage was caused when the roof was installed; dropped shingles, walking on the roof when it was hot, etc. Vance then said, "your roof is fine." He then advised us to cancel the claim with insurance company, so we did not have a false claim on our record. We followed that advice. If you need a very honest and professional person, call Vance at 214-597-0701. I just looked at his card, he is the area sales manager." We live in Georgetown, Texas, the company is based in Carrollton, Texas. read more

I am very happy with the service and help from Dustin. I had many encounters before with roofers who were trying to get money from home owners like stating for free inspection and estimate. They would submit the claim to my insurance in the past and when the insurance rejected the claim, they would just be gone...I never did realized how that had hurt me until Dustin had helped me with what is right and need to be done to see it thru...I'll leave the details off here but if you do have a problem with your insurance on such claims....Dustin is the guy...I am grateful for his honesty and help to finally got me justice and a new roof. read more

We had hail damage that was not just the roof. We needed windows, siding, fireplace, fence, A/C, ceilings replaced, carpet ripped out, walls painted, lighting replaced....a very long list. I had never submitted a house claim before so didn't know the process. What I have learned is the roofing company should manage all of this work, not just the roof. ASHCO just does roofing and wont help with anything else. Since they made a lot of money off just the roof most contractors would not work with me. read more