I recently joined the Pinnacle Medical Group and am very glad I did. I was in the Carson Tahoe…read moreMedical Group and two of my doctors from CT left the group to join Pinnacle. When I moved to Reno I needed to find a primary doctor. I tried St. Mary's and Northern NV (having heard the giant machine of Renown was similar to CT) and didn't find a doctor who'd accept me as a "geriatric" patient! I met with Dr. Mohammad Azim to establish care and found him to be attentive and thorough. He didn't rush the appointment and explained recommendations. He cared about me as a person and did not give me any feeling he was rushing through the appointment. I highly recommend this medical group.

J. Dixon does not seem to listen to her patients, I had to basically beg for care. She withheld a…read morediagnosis from me for MONTHS and then could not be bothered to properly educate me on what that life changing diagnosis meant for me. Additionally, the front desk was always rude and acted like every time a patient came in, it was a terrible inconvenience to interrupt their gossiping.

It was time for my annual skin check. This is the inaugural visit, I haven't been to a…read moredermatologist before. I was a bit apprehensive, not sure what to expect. As I entered, I was greeted nicely by the receptionist and there's a scan code to fill out patient profile stuff. As I was checking in, the lady asked if I preferred paper, in which I did lol. So I filled out the paperwork, paid my co-pay and waited for about 10 minutes. When I was called in the back, I was greeted quite nicely by a lady, and when I went into the back room, it was pretty huge. Quite a few of the workers said hi to me as I was led to a room. After the preliminary questioning, the girl that brought me into the room, said that Kyle would be with me shortly. Kyle was kind of like a breath of fresh air. He came in with a great attitude, really made me feel comfortable as well as welcome. He was friendly and Jovial. He asked permission to do check my legs and my back. He was very thorough and checking all of the little bumps and discoloration and put my mind at ease. If you need a dermatologist, I highly recommend you trying integrated dermatology. Friendly people and nice clean, comfortable, waiting room. Of course it's always a positive when your skin-check comes out good. But really, they really went above and beyond for new client.

The staff is incredibly friendly, personable, proficient and professional. Starting at the front…read moredesk with Tammy and Teresa, we were greeted so nicely. Anyone with "Fear of Doctor" issues need not worry here. Just relax in the spacious, comfortable waiting room. Molley, called us into the exam room and she was so professional, proficient and personable, as well. She assisted the doctor and helped up from start to finish.

Finding a new doctor can be a challenge. This was a perfect match for us…read more They take most insurance and Medicare. Got on as a new patient in 2 weeks at a time convenient for me. Very comprehensive visit. NP Reynolds was amazing. Easy to talk to and she prompts well for answers. Answers my questions and sent a referral immediately. Prescriptions were filled and suggestions made for next visit. They offer a variety of services other than just general practice. No pressure to purchase their products or services.

The front office staff are about as unfriendly as they come. I happened to be in the waiting room…read morewhen a lady came in for her appointment to get an EKG and they didn't have it listed. They treated her like she was a criminal and out of her mind. Well you know people always take time out of their day just to drive all the way to a doctor's office at an appointed time because they have nothing better to do!!! They could have squeezed her in instead of making her come back another day. Especially for an EKG. It doesn't take that long!! They also don't get very concerned when you have a serious problem and have had it for over a year and they act like they couldn't care less, then after being told about it they tell you to come back in 3 months and they will talk about it again. The doctors there appear to have graduated at the bottom of the their class! They don't appear to care at all, no one in that office does. The front office acts like you're bothering them!! I've heard this from several people, many have quit going there and found real doctors that actually do their jobs. Nothing like having your doctor come in and slouching over his chair and counter acting like what's wromg with you is nothing for him to be concerned about. You ask for treatment and he tells you nah, wait a few weeks and see what happens, take some tylonal. Gee thanks doc wish I would have thought of that!!! Give me a break. And people keep going there!

Staff is friendly and always willing to help. Appointments…read moreare always available at one of four locations. Occasionally I am able to get an injection to help with my pain needs.

Just left another fantastic appointment at Sweetwater Pain & Spine. Dr. Zollinger, Desiree, Regina…read moreand staff are wonderful, professional and caring people. I'm ALWAYS excited to go here, because I ALWAYS feel better afterwards. GREAT place!

Went Above and Beyond to Correct My Medical Certificate I…read morecame in for my FAA medical exam intending to get a Class 1 certificate (I had initially created my MedXpress under Class 3 but decided to upgrade). Dr. Highley completed my exam thoroughly and professionally. When we realized after the fact that the class hadn't been updated in the system, he took full responsibility and handled the FAA correction process himself. I received my corrected Class 1 medical certificate by mail without any hassle or additional cost. His integrity and commitment to making things right made all the difference. As a new pilot working toward my ratings, having a Class 1 medical from the start saves me time and money down the road. Highly recommend Dr. Highley to any aviator needing their FAA medical. Professional, thorough, and genuinely cares about getting it right.

Dr Highley is an exceptional physician and truly the best doctor I've ever had! He is incredibly…read moreeasy to talk to and always makes me feel comfortable and never judged. I'm so happy he started Preferred Family Medicine.

I give up on this place! I was looking for a new clinic, I…read morecurrently go to Ageless Men's Health, and a friend of mine recommended this place and praises it. I was excited to try this place based on her recommendation and their reviews. I have tried now SIX times to make an appointment and can't get in! I tried three times to use their on-line chat service by filling out a generic form and waited to be contacted as was told by their automatic reply. Nothing!! I tried texting and again no response! I finally just called and after being put on hold for a few minutes, finally spoke to someone. She said I would need labs done first. I told her my labs were just done three weeks ago. She said I could send those along and Caleb would let me know if they were sufficient. The next day, I received an email with the lab paperwork. I immediately replied to the email sending along my blood work then waited. I waited two days and replied to the email again. It has now officially been a week and nothing! No call, no email, no text, NOTHING!! I give up on this place.

Communication with this office is non-existent at best. I truly believe the practice has taken on…read moreso many patients they can no longer keep up, simply because they are the cheapest option for hormone replacement therapy. When I first started with them many years ago they were informative, attentive, and easy to work with. Caleb has been "treating" my thyroid, but after two years since bloodwork I had to call and request they send me for labs...that was two months ago, ZERO follow up. I finally just requested the results thru a new DR. They dont auto update refills and You aren't allowed to call the office to request them. You can only use their online portal to request refills, but good luck finding it on their difficult to navigate website, with the constant chatbot pop-ups. Top this with the fact that you then HAVE to call them to remind them to check for your refill requests. I can go on for days, but these are the most frustrating aspects of this business. My advice, if you have the means, go to a more reputable location. This office is a SOLID example of you get what you pay for. It's amusing that my $50 mothly fee come out like clockwork, it is 100% the ONLY thing this office does consistently.

I have never been treated so rudely by supposed medical professionals in my life! I believe I…read morecaught pneumonia from my student but when I was examined by Karri Burgner she treated me like garbage. She repeatedly interrupted me, answered the questions herself and then marked down her response as my response. Is that medical science? When I asked the office manager Rhonda that very question she looked bewildered and became belligerent instead of answering a legitimate question from a sick patient. Regarding Rhonda the office manager it states on the website: "She is always available to discuss any patient concerns." That is a lie! If you are looking for medical professionals look elsewhere! David Weinberg PhD

Not a good experience! I had seen Karri once before, and set an appt for annual "wellness checkup"…read more Since the initial visit consisted of a 5-10 minute discussion about how I felt (no real exam or tests done) I thought it might make sence to get a blood panel done before the appt so we could discuss the results (cholesterol and PSA etc). I called and was told NO......Kerri would order this After the appt?? I asked them to reconsider since I am leaving the country for 2 moths days after the appt so it would be useless at that point.....again, sorry but NO?? Well I called my HMO (Alingment Health) and a very nice person there said there is no reason I should not be able to get blood panel done before my appt, so he called them (Peavine family practice) and he was also told NO!! He came back on the line and suggested i switch my primary care physician, stating "they refused the request and were very unprofessional in how they spoke to him!! I guess if you just want to just "follow instructions", this practice might be fine for you, but I thought going to the doctor was supposed to be about the patient.....and if you feel the same way.....don't go here!!

I am so thankful I was referred to Dr. Kuhadiya several years ago. Because of him and his staff's…read moremanagement and treatment for my osteoporosis, my bones are finally strong enough so I could get my extreme scoliosis corrected! My scoliosis was getting so bad that I was literally sliding to the right and had lost 2 inches of height. Now my back is nice and mostly straight and I'm back up to the 5'7" that I used to be. I feel so much better and have so much less pain that it has been a life changer! Thank you, Dr. Kuhadiya and DECON!

So far so great! I have been in three times now and they have been super reseptive to me. They have…read moreagreed with everything my previous doctors said and ran a few more tests to confirm. There is no bs and the doctor was a great listner.