If I could give more than 5 stars I would. My dad passed this pass Sunday your staff Matt and…read moreAndrew were awesome with us . You never tried pushing things on us . The service was perfect for my dad staff was so friendly to me excellent service

I could not be more grateful to Gino. He handled everything and ensured that every detail was…read moreaddressed, per our family's wishes. Losing our husband/father/grandfather has been the most challenging experience of our lives. Gino understood that and didn't miss a single request. He was caring, compassionate and respectful. Thank you, Gino. The Kantak Family

You did a wonderful job with taking care of the arrangements for my grandfather…read more My father and I came up to Seneca Falls to take care of arrangements for my grandfather. They took wonderful care of his arrangements and found an affordable casket for him. He would have appreciated that. Nothing fancy, functional, but still looked presentable. The funeral home was very inviting. The wife of the gentleman running the home was very sweet, offered us refreshments and told us about the dog. It was like visiting extended relatives, we felt welcome and comfortable. It definitely made the situation more comfortable.

Went to a funeral here for my husband's sister. Staff was nice and the priest was a very nice guy…read morewho did her services. They offer a web cam viewing for family members who live far away. Overall they did a nice job and kept it respectful for loved ones and the deceased. If you ever need their services they are a good place to go to.

It's been a few years since I last visited, and I'm very happy to see that a number of my…read moreancestors' headstones have been repaired and righted! I don't know who is responsible for the maintenance, but I'm eternally grateful. Wind damage from a recent storm left a number of branches and debris, but that's expected. It also seems one edge of the cemetery is continually eroding, leading to a pile of headstones near the cemetery sign. I hope these can also be fixed and properly arranged.

My family had a very good experience here with this local funeral home. During my father's…read morewake/funeral all our requests were met & they exceeded our expectations. We felt like we were treated like we were apart of their family. We needed assistance in having some of our wishes being met & we were given phone numbers & contacts that would allow those wishes to be met. We found the director very easy to communicate with & any questions or concerns were answered in short order. I myself, live in another state, however, the director made sure I was able to be apart of the decisions & contacted directly until I could arrive in state for the ceremonies.

At first I really liked "T". I thought he was a nice guy with a therapeutic voice, saying all the…read moreright things to a grieving family. Turns out he is passive-aggressive, judgy, and sneaky: My sister-in-law had agreed to pay for the funeral from my brother's very significant life insurance policy. "T" knew this from the outset - yet when she didn't pay on time, "T" called to collect from me instead. I said I would help him collect by working on my sister in law - on condition that he not remind her that as a second signatory on the funeral paperwork I could be forced to pay instead. In return for my help, he was happy to agree. Guess what? He went ahead and told her everything anyway - that if she doesn't pay he can just bill me instead - and WORSE, that I had asked him to hide this from her. He gave no thought to issues this may cause between us while grieving the loss of my brother. And it wasn't even necessary because she honored her agreement to pay anyway - but what does this say about "T"? Why would he betray an agreement and backstab someone trying to help him? This was wayyy out there. I think we've all met people like this - quiet demeanor, pretend to be nice .. but for their own reasons plan out sneaky ways to undermine you. Additionally, when I called "T" later to get a copy of a certificate, after the bill was paid of course .. he rudely refused to give it to me. He lost that therapeutic voice and, with a very snotty, judgy tone said that since I wasn't the "paying" party, I could go ask my sister in law. You tell me if this is the type of person you want to deal with while grieving.

Heavenly Hands did a fantastic job cleaning both my parents' and grandparents' headstones! It has…read morebeen five years since I had them last cleaned, and there was a lot of evident mold/aging. They do everything by hand (no power-washers) and clean the urns as well. They were professional, communicated well, and sent me photos of the before and after, since I don't live in the area anymore. Couldn't be happier! They live by their name and use meticulous care in their process. Will definitely recommend and use their service again!

We recently had The Falardeau's arrange the services for my Mother's funeral. There was a April…read morechurch service and a May burial, lots of details. From beginning to end We were impressed with the level of service, communication and compassion we received. It honestly felt like we were dealing with friends not a business. They made a very difficult time very manageable. We would highly recommend using their service if you have a death in your family. D. Merryweather

We are so grateful for the professional, gracious manner in which the Falardeau Funeral Home guided…read moreour family through all the logistics and planning for our Father's cremation and calling hours. Joe Bowers thoughtful time with us provided the support and guidance we needed; easily answering questions and working above and beyond to ensure the plans would be carried out correctly. Loosing a parent is a difficult, chaotic time, but for both our Mother (2011) and now our Father (2017), the Falardeau family has allowed us to focus on successfully respecting our parent's wishes, and create a warm and satisfying memory. Thank you again. SAJ

I had such a wonderful experience with the staff when my Uncle passed. They were very understanding…read moreabout our financial situation and worked with me and my relatives so that the funeral was so nice! I highly recommend them!

It's a shame how bad they went down hill. I grew up around the corner from this place. I had my…read morefather pick up by Garland Brothers. He didn't return my calls or anything, until he realized I had money and will be paying for allot of the funeral expensive myself. Please go the Farone & Son, Inc. Funeral Home They a excellent job on my other family members. I will take all my family members thier.