Excellent service. They strive to accommodate all requests and truly value their customers. Auto…read moreinsurance and homeowners/renters as well as business

The whole team at Livingston are awesome! Always quick and responsive to my needs, they truly care…read moreabout their customers. Highly recommended!

I LOVE the agent and specialists that work in this office!!! They are compassionate towards the…read moreconcerns of their customers.

Would give zero stars if possible. Had an accident 11/24/21 (day before Thanksgiving), sent car to…read morerepair shop on 11/29. The claims team lied to me and said they were sending an adjuster in person to look at my car and it couldn't be any earlier than 12/8. Called repair shop on 12/9 and was told that no one came, it was just an email request. My agent, Gregory Nicholas, told me it was reasonable and acceptable for it to take 10 days for an email. He also assured me he would handle it from there and that I wouldn't have to make any more phone calls. 12/16 the repair shop calls me and tells me there is additional damage and they'll need to submit another estimate. My agent says he'll sort it out. 12/22 the claims team gets the supplemental estimate. My agent tells me he'll be on vacation until January and his office manager will handle things while he's gone. 12/23 the claims team schedules an in-person adjuster to look at my car on 12/30. 12/27 rental coverage runs out on my rental car. My car is still undrivable and at the repair shop, so I call Enterprise. They tell me they can switch me to a cheaper rental and that there's a State Farm code that will let me pay their negotiated rate instead of the regular rate ($68/day for an economy car). My agent says he doesn't know about the Enterprise code and gives no assistance making sure I have a car. 12/30 an adjuster goes to the repair shop and looks at my car, but doesn't tell the mechanics whether the car is reparable or not. 1/3 I call my agent's office to find out what decision has been made about my car. I leave a message asking for a call back. Later that afternoon, I call again and get a message that the phone is disconnected. 1/4 I call the claims line and ask about the adjuster. They tell me that they went out there, but they have some more tests to run, so I should call back in 3-5 days. 1/5 I have a meeting with my agent to discuss the service. He says he's done as much as he can do and he's sorry I feel this has been unsatisfactory. He also tells me that I need to call the repair shop and give them permission to do a diagnostic. I ask why the claims line told me something different and he doesn't know. Later that night I get an email from the claims team confirming that I have to call the repair shop and what they told me over the phone on 1/4 was a lie. This is apparently "acceptable" service according to Gregory Nicholas.

I have filed my taxes through April and they have messed up my Michigan state taxes they filed the…read morefraudulent tax return they didn't ask me all the questions I'm a resident tribal member residing in the tax agreement zone area in which they did not help me or give me any contact information for a manager

They were amazing! Took less than a week for them to finish, we received a refund, and very…read morereasonably priced services! We will use them every year for all our tax needs.

I've been working with these folks for several years now. They are always quick to respond, helpful…read moreand friendly. Having an independent agent is nice, as you are more likely to get a better deal.

I interact with insurance agencies and employees on a daily basis. Today I called Theodore &…read moreAssociates to inquire about a client's ID cards because they are purchasing a new Mercedes Benz and needed to verify coverage. The receptionist who answered the phone was polite, well-spoken and efficient. She transferred me to Suzanne Jones who first caught me off guard by answering then by her willingness to assist me. It was refreshing to not be passed off from one person to the next and actually accomplish what needed to be done with 1 phone call and 1 email. I would recommend based on this one single interaction I had with them. Todd Thayer

I had some doubts when I first arrive, but Gretchen and Nija were pleasant and assured me that…read moreeverything would be okay as long as I made my payments on-time and it helps to pay a little extra to absorb the interest. If you are looking for friendly customer service and a detailed explanation and need clarity, please visit Gretchen and Nija. I had a wonderful experience.

Gretchen was the most pleasant person ever. I was taken care of in a very timely manner and was…read morevery comfortable being there. There should be a ten star review for her she is greatly appreciate.

Neighbors tree fell on house June 24 2022. Rotten tree from Neighbors yard. They have no good…read morecommunication. Now take $1000 for deductible. Best properties rent out this house. They should pay deductible. No they subjugate which they say takes 5 to 6 years to get money back. I will not live that long. Agency itself ok. Their hands are tied at office. Would definitely not use Allstate. Only today roofer starts and check for roof still not sent. YOU ARE NOT IN GOOD HANDS WITH ALLSTATE.

I had the pleasure of meeting with Jeremy today for a policy review and was pleasantly surprised…read more He is a young guy that really knows the insurance industry. He told me about different coverages and took time to explain mininum coverages what exactly underinsurance is and how it can affect a person after an accident. This agency is top notch

Briana is effective and efficient. she works on you're credit as if it was hers. she makes sure she…read moreanswers all questions and concerns. she is always a call and or message away. She is very personal AND YOU WILL SEE RESULTS!!

She has multiple judgements. Please check the BBB and Dept of Consumer Affairs. She took my full…read morepayment and did not do any work. Update: After reviewing her response, I found it to be highly unprofessional. I want to reiterate the concerns outlined above and add that this matter has now been reported to the Federal Trade Commission and the Attorney General's Office. An $800 loss should never be dismissed as something that simply "happens" in business. People in South Carolina work hard for their income, and paying for services that were not delivered is not only unprofessional--it is unacceptable. I had to hire a private investigator just to locate her to serve her papers for the court case since most of her addresses are not physical locations, a red flag for any type of credit repair service. It is my sincere hope that no one else has had a similar experience. I remain committed to pursuing a resolution until the funds are returned and there is clear accountability to ensure this does not happen again. I have added photos of other complaints from other victims who contacted the Better Business Bureau.

Ashley Summers and her associates have been a dream to work with. They are knowledgeable, kind, and…read morepatient. They are experts in their field. I am grateful to have found her to help me with my payroll needs. The technology Paychex uses is also user friendly. They have been easy to contact and have a great response time should questions arise.