I thought Dr Mark Rubenstein was an ENT doctor. I went to see him because of a chronic sore throat,…read moreas well as sinus congestion and sinus headaches. I guess I picked him because he had numerous accolades and titles and it seemed he was the chief of some advanced ENT society. Well, I was wrong. He used a light to look in my ears and my nose, and used a little mirror to look in my throat. I brought him a copy of a film of a sinus cat scan, and also some medical history (last endoscopy which diagnosed esophagitis and sinusitis) in 2019. He sort of shrugged his shoulders, said my issues were complex, and to see a doctor of rheumatology. Apparently this dude is more a facial plastic surgeon than an ENT doctor. He actually said some of my sinus issues could be due to implant rejection. WHAT????? He also made a comment about my youthful facial appearance. Another insinuation, I suppose. BTW- I've found seeing doctors during the COVID paranoia causes the patient to receive less quality care. TJB.

Rubinstein clearly has no clue how reconstructive surgery works. He must've fell asleep during my…read moreprocedure because I have had constant pains ever since and the second opinion from other docs has confirmed this. This guy comes across as sophisticated but in reality is simply not a good surgeon.

Otolaryngology Associates sets the standard for a well-run medical practice. There is plenty of…read moreseating in the waiting area. The front-desk staff is courteous and efficient. You will be taken on time for your appointment. The medical staff puts you at ease (shout out in particular to Mr. Young, the physician assistant) by letting you know what they are going to do as part of your examination or treatment before they do it. They listen carefully to your medical complaint and address it. They thoroughly answer your questions in a way that the layperson can understand. Afterward, you will receive a comprehensive description of your visit with the provider for future reference in your patient portal. If you are concerned with your insurance coverage or billing, the office manager, Ms. Patel, will graciously take the time to listen and empathize. She will provide you with whatever information you need promptly. In short, the staff at Otolaryngology Associates puts you first. You truly feel that your health matters to them. Give Otolaryngology Associates a try. Then you will agree that the service and facilities there are first rate!

This review is for trying to reach the office to make an appointment…read more I was on hold for well over 30min. Between 4:30pm to 5:15pm when the automated phone system kicked me off to leave a message to be answered the following day. I was behind 10 people in the call so it was frustrating to wait for so long and not get anything out of it. The automated phone system also kept asking me to press pound to stay on the call (I was pressing it well over 20 times) and it would keep trying to redirect me to the website. As I was waiting I went to the website to make an appointment, but the link doesn't even work. This was the most frustrating experience I've ever had. Here's the link if you are curious. https://us-74451.email-composer-webhooks.gong.io/email-tracking/clicked?email-info-token=eyJhbGciOiJIUzI1NiJ9.eyJjb21wYW55SWQiOiIxMzIxMTY2NDAzNzM2Njc3OTI5IiwiZHJhZnRJZCI6InItNzc0ODk1MzA5NjAzMDk1MzczNyIsImxpbmtVcmwiOiJodHRwczovL3d3dy56b2Nkb2MuY29tL3dsL2VudG1kcy9zZWFyY2giLCJsaW5rVGV4dCI6Imh0dHBzOi8vd3d3LnpvY2RvYy5jb20vd2wvZW50bWRzL3NlYXJjaCIsInRlbXBsYXRlSWQiOiIiLCJleHAiOjE3NTA0Mjg3MTcsImlhdCI6MTc0ODYxNDMxNywianRpIjoiVFcyeGhrWElYUTlXIn0.mK-lxXjGrUPl7rKsA4sgkBE4FCl-tzqyAjM_foE6z8M

I looked at the reviews before going for my first appointment with Dr Bahadori. Honestly was pretty…read moredisappointed for the most part, especially since the reviews seemed really great. Though he seemed like he knew what he was talking about, that was probably the only good thing I could say about my experience. It took longer to fill out paper work than the amount of time I was given in this appointment. I could barely get a sentence in without being talked over. The whole appointment was very rushed and I am probably not going back if I need another appointment with an ENT.

Dr. Bahadori greatly alleviated our fears regarding our daughter's choking episodes. He performed…read morethe laryngoscopy efficiently and walked us through each step. His bedside manner is excellent, he was on time, and addressed all of our concerns. So refreshing and reassuring for a first time mom very anxious about her child!

One of the best of best doctor in the field of ENT. I have…read morenever met a doctor with this level of experience in my life. I've been to many ENT clinics over many years, but it's truly rare to find someone who is not only highly skilled but also genuinely caring. I've struggled for years with allergies, asthma, a deviated septum, and chronic sinus issues. Dr. Egan performed my surgery, and the results have been amazing. This was my first surgery, and I was honestly surprised by how little pain I experienced afterward. Even my family is more excited and relieved than I am because of how smoothly everything went. what really stood out to me was how kind and compassionate he is - he treats his patients with such warmth, alomost like family. In 39 years, I've never met a doctor like him. I highly recommend Dr. Egan without hesitation. Meeting him and having my surgery done by him has been of the best decisions I've made in 2026.

Dr. Egan and staff are A-OK! I've seen other ENT's in the past but I'd say that I've had the best…read moreexperience with Dr. Egan. He's personable, well mannered, and has helped me through my sinus problems. I'm still work in progress but after seeing him for 4 months, I feel confident in his knowledge, skills, and abilities. Who am I to judge his skills since I'm not a doctor but his diagnosis and treatments (including a surgery) have been spot on thus far. I'm starting to feel liberated from my allergies and its symptoms. I wouldn't hesitate recommending Dr. Egan to any of my family or friends!

I have been very unimpressed with Dr. Doyle. The first time I went in with ear pain and a deviated…read moreseptum. She used nothing to loosen the wax in my ear, but rather scraped it out with a very sharp tool. Not only was it very painful during the visit, my ear hurt for quite awhile after the appointment. Foolishly, I went in again to follow up on my deviated septum because she had such great reviews. I had considered combining the septoplasty with a rhinoplasty. What a mistake. She pretty much didn't even mention the septoplasty, went straight in for the rhinoplasty. In the first visit, we reviewed the CT scan. In the second visit, she had nothing in her records from the first visit and mentioned getting imagining done (we had already reviewed the CT scan in the first visit). She sent the bill almost the next day, but months later has still not sent me the images of what a potential rhinoplasty might even look like even after multiple follow up calls/emails. I would not recommend going here. She didn't seem to value me as a patient at all. Her records didn't seem up to date either since she didn't even realize I had a CT scan in my file AT HER OFFICE.

I have been waiting for my test results for 3 months. If you call her office you sit on hold or get…read morepassed around. She has no email and she is not on My Chart. She did call me once at 8:30 am and I was sleeping at that hour. I have still never received my test results.

Not only is he a great surgeon and doctor, but a great guy. Very concerned and caring.read more

Came to see Dr. Rooney 2 years ago for an ear cleaning (I wear hearing aids so my ears must be…read morecleaned of wax by a doctor every so often). He was fantastic and super duper nice :) Can't ask for anything more.

Strictly medical consultation and treatment…read more Dr Thompson is expert, calm, and patient; devised a treatment plan that was very effective and successful. Office staff are polite and respectful. Top ratings

A few years ago I scheduled an appointment with Valerie Beacham to test my hearing loss. I had…read moreobviously selected the right person and the right office. Valerie is extremely knowledgeable and professional and I have been very happy with the hearing aids Valerie prescribed for me. This year both my parents needed hearing aids as well so I brought them both to Valerie. I will note that having the audiology as a part of an ENT office is invaluable especially for my parents who needed ear checkups as well as hearing evaluations. The office was so professional and lovely and honestly the hearing aids have been life changing for both my parents. I highly recommend Valerie and this office.

To clarify, this review concerns the woman I spoke with for scheduling, not the doctors. After…read morereading great reviews of Dr. Gardner, I tried to make an appointment last Friday, 3/27/26, but the experience was disappointing. The woman was unkind and unhelpful. As a new patient, I expected that my initial consultation with a knowledgeable doctor would provide ample time to discuss my concerns and allow the doctor to assess my condition thoroughly. Instead, she informed me I would only have 15 minutes to discuss one specific issue, which left me feeling frustrated and hesitant to seek care at this office. That makes me think that their doctors work with a timer, and while I believe and hope Dr. Gardner isn't that kind of doctor, unfortunately the lady's attitude suggested otherwise.

Dr. Hiebert was professional, kind, and caring. He did the maneuvers that helped my dizziness and…read morebrought healing. I highly recommend Dr. Hiebert for his kind and gentle and highly informative and knowledgeable skills.

I'm shocked to get on here and see the negative comments. He did my balloon procedure over 8 years…read moreago, I've been looking for him since. I had to get another balloon procedure done by someone else and it was horrible. Now I need another one done and I'm scared to come back looking at these comments He was a 5 star to me years ago

I called this office today to make an appointment for my father, and let me be straightforward…read moreabout the receptionist. She is the rudest person I have ever heard on the phone. She is uncivilised, has bad manners, and tries to talk over people. She must not be in this position. This is customer service, and boy, she needs to be fired immediately for the way she treats patients.

Dr. Kim is knowledgeable and kind. He is always available to answer questions and his staff is…read moresuperb. Even though he's very busy, it is always easy to get an appointment with him, because he's always willing to work you into his schedule. I've never waited for longer than 10 minutes to see him. I definitely recommend!

Dr. Kim is amazing. During our initial exam, he was very thorough. We tested over 20 (possibly over…read more40) allergens and discussed alternative methods of treatment rather than going straight into allergy shots, which I appreciated. I ended up taking the shots and his office couldn't be more accommodating. He fully explained the commitment and made sure that I would be up for it. Even so, they make taking the shots as easy as possible for the time constrained. They have open wait times for shots and their waiting room is really comfortable and equipped with wifi. His staff are extremely friendly and very knowledgeable themselves. His office managers are a pleasure to work with (a rarity considering the fact that you've got the health insurance factor). I think it's pretty rare to find a great Dr. as well as an amazing staff. I would highly recommend Dr. Kim. I've been dealing with my allergies all of my life and this is the first time I feel like I'm getting them under control. Although he emphasizes that allergy shots aren't a cure, I feel like the level of care and knowledge that I am receiving is top notch.