First impressions are important. it is bad manners for a new customer at an insurance agency to…read morehave their car stolen during the first month. Pickett Insurance handled this with grace and great service. That was many years ago. We have continued to be impressed with the quality of the companies they represent and their own prompt attention to any questions or concerns. Our current agent is Kim Waller. Every year at renewal time Kim has done a careful review of our policies to figure out which company can offer us the best coverage and service at the best price. "Careful Review" does not mean a few minutes in front of a computer screen. This year Kim spent hours and hours on the process. In a number of phone calls she explained the pros and cons of switching from our current insurer to another company. We ended up saving $1000 by making the change.

From the owner: Ensuring Our Clients Are Protected From Life's Unexpected Surprises for Over 60 Years…read more As an Independent Personal Lines agency, we offer choices from a number of companies so we can objectively help determine the best program for your needs. We conduct a thorough analysis of your current situation to offer you options and help you customize coverage that works best for your needs. Whether you're looking for auto, home, or renters insurance or need to insure your boat or personal watercraft, give us a call!

very helpfull .. answered all my questions and changed what I needed changed. Lady was…read moreknowledgeable about policy and repeated what I needed done.

Had an issue with my landlord regarding renter's insurance that I didn't exactly understand…read more Called my insurance carrier and they immediately involved themselves and even called the landlord for me. Great service and with a smile too. Thank You! Frank Durand

Kris has been our family agent for over a decade now. He truly cares about his clients and we are…read morevery happy to have an agent who is there for you. We highly recommend this agency!

Cuando mas me sentia Abrumado sin saber que hacer encontre en Laura mi mejor ayuda gracias por…read moreexistir y trabajar para estate farm lo recomiendo 100%

Derek is amazingly helpful. He was able to help me and my family with putting together options to…read moreoptimize our insurance spend for both home and auto in a very short period of time. We will keep letting our friends' circle in this area know about Derek and the Evergreen Insurance and what they can deliver.

Couldn't get a response to a call or email. I was wanting them to be my agent for auto, home, and…read moreboat insurance.

We switched our homeowners policy over to Vincent Girolami with Farmers because they don't have…read morebreed restrictions on the homeowner policies. Working with his office has always been easy, and when my mortgage company didn't pay the premium out of my escrow, Vincent took the lead and contacted them to get it squared away. I appreciated him doing that, as I was traveling and unable to make all the calls to fix the mistake my mortgage company made. If you are looking for solid and dependable service and fair pricing on policies, Vincent's office is gold!

Vincent is a poor person with customer service. I have been with farmers for more than 25 years…read more Finally I asked a question of "why" why is my insurance keep going up ? The person answering the phone told me that no body was on the office that could get me an answer right now but I will be contacted by a representative on Monday asap. I said I look fire forward to speaking with someone. Monday, Tuesday no call back, on Wednesday called them and asked why and I was expecting a call on Monday . He Vincent said " you know go find someone else !" Then hung up. Listen I pay them for insurance so they can answer the phone or a question to a payng client and treat you not like a number. I found somebody else for more than half less. stay away from him and his office . he lies to your face and only cares about money been very disappointed since He took over my account from the original person I had for years that retired. Which had the time to answer client questions or to review policy. Run away from him he is loossyyy !!!!!

I went for an auto quote after receiving several rate increases on my premium with other insurance…read moreprovider. I was also looking for a better rate on a life policy I had enrolled in, which had come in well over quoted amount. Albert was able to offer better full auto coverage, life policy and home policy at a savings of nearly $450 per year. He personally services the account over and above any 800#. The customer service I have received has been top-notch and I am so happy that I found this insurance and this agent!

From the owner: When you purchase insurance you are purchasing a Promise. We make sure that Promise is kept …read more Competitive Prices,Comprehensive Coverage. Individually tailored policies to meet your needs.

Kennady, Maddie, and Megan have always been so helpful to me for the last 4 years I've been insured…read morewith State Farm. I'm young, so they hear from me a lot about cars. They have always been so helpful and patient with quotes and information, always insuring I made the best choices. Thank you for the best service!

We recently moved to Vancouver. I chose Aaron based on the reviews. After 3 months and 3 phone…read morecalls all our correspondence was still going to Maui. (Casey answered the last call I made to Aaron's office. I explained the change of address issue. He seemed annoyed saying "well you didn't talk to me." And when I thanked him he simply hung up.) I sent Aaron an email addressing the problems. The lack of attention to detail is concerning. My email went unanswered. Soon after I sent Aaron the email did get a slew of mail from State Farm indicating that the address change and another small error had been corrected. But still no personal reply from Aaron. I have switched agents. I did get an email from Aaron today. Not about my concerns, but asking why I switched agents.

Now that I'm "disabled/retired" I think it's fair that I can be pretty unbiased on reviews of…read moreagents. Larry would still be my agent if I hadn't have moved 13 years ago. His prior claims work experience makes him a GREAT agent. If you hit a snag or need help, just give his office a call. I'm a retired GM that worked in the disaster industry for around 20 years. I have State Farm. I've processed thousands of claims in my life, with more carriers than I can count. Take it from me.

Larry just sends you mailers trying to get more business from you and his team could care less…read moreabout your loyalty or satisfaction. Prices/ premiums increase with no explanation and customer service decreases over time. Would never recommend this agency.

Audrey was unwilling to help me with an insurance quote, after I told her I was potentially moving…read moreat some point in time. I was not worth her time. Very unprofessional to me!

I had a positive experience with Audrey at Davidson. She was recommended by our banker to help us…read morewith insurance during the building process. It went so well that we switched our auto policies to Audrey. Unfortunately the industry has been forced into making insurance a commodity but Audrey made the process feel personalized. I was presented with several options each providing varying levels of coverage and was able to make the decision that best protected my assets. Thank you Audrey.