They called me to go over my policy for renters, I missed the call and called them back. They took the time to speak with me and after much searching and being told no one wanted to insure my car I was struggling to find anyone well he helped me get some insurance for my car. Very friendly very nice people and EXTREMELY helpful. Thank you Wade Au! read more

Fast and efficient Always a pleasure to deal with client's needs and requests. Very honest on what to expect and always very courteous in reviewing the policy with us. I would highly recommend Wade Au. read more

I've been a State Farm customer for over 40 years and love their outstanding customer service. It's literally why I stay with them. The people working in this office are exceptional dealing with customer service. read more

Michael has been so helpful and understanding as I navigate Estate vehicles and transfers. Great team and has serviced us for 40+ years! read more

I appreciate that and actual human helps sort out the details of my policies and needs.

just had a meeting with Gabi going over our policy and any changes coming up. Her diligence and patience is every time we talk, always giving me the best option that fits our families personal needs with auto and home insurance. I never thought I could say this about an insurance company, but Wade Au State Farm insurance is probably the first to be transparent with all the fees and charges in a policy! We have been with them for years now and couldn't be happier! They even beat rates from the Union preferred insurance companies by a long shot too! wouldn't go with another insurance company ever! Wade Au State Farm is our "forever" insurance company!! Thank you all for working on behalf of "the people"!! read more

Who would expect fire happen to home? Wade is a life saver after a fire incident at our home. He was able to provide me with clear instructions after my first call and while the fire trucks were still on site. I followed his guidance and was able to put our family of four in a safe place to stay for the night, I was able to have the claimed established for our case. Based on Wade's instruction, a trusted and experienced contractor was also on site promptly to help us contain, clean and evaluate the damages. I really appreciate State Farm and Wade's knowledge and support during this difficult time. We feel lucky that we have State Farm as our insurance company. read more

We got the best rates with most coverage through our local Stare Farm office. Michael was incredibly helpful and was instrumental in helping us find the right coverage for our needs. He was kind, professional and very knowledgeable about coverage options and plans. We're so glad to be working with State Farm and this office. read more

I paid my dues faithfully for 8 years .. come time in need of a claim, and I'm not covered.. thanks a lot state farm

Everything always goes better than well. I've been with Wade Au state farm for years. I've been hit 3 separate times in different vehicles. They are so patient and tell me all about my options and then their thoughts. They're always patient and reassuring. Kavita and Michael always calm me down.. I also have renters and life insurance. I have never called a call center. On the very rare occasion that they don't answer I will almost instantly get a text, often from Wade himself letting me know they're in a meeting. Then proceeds to text "what can I do for you? As you can see I am not a woman of few words. I always get my questions answered and they never end without making sure my questions have all been answered. I can't thank them enough for always being there for us! With Wade Au I definitely get my money's worth! read more

Both Wade and Kavita are extremely knowledgeable with all of our insurance needs. They both take the time to answer any questions we have. Their response time is quick and professional. I would highly recommend using Wade Au for all your insurance needs. read more

Wade and his staff are wonderful I was with them for over 6 years I had the great experience when comes to claims. Is sad that I have to leave but hopefully I get to come back. read more

Very thorough & helpful! The personal touch that Wade has in getting to know his clients is remarkable :)

Parker and team do a great job. Knowledgeable and attentive. I am glad that I found them.

We've been with Wade Au now for 19years. His agency is BY FAR the best state farm agency that we've ever worked with.They are very friendly and always willing to help with everything. Wade is very personable, and he always has a great staff. read more

Everyone is very friendly and always makes sure that they answered all your questions. They also make sure you've bundled all you can to save the most money. read more

I have had a long term relationship with Wade Au (and State Farm) and find him to be knowledgeable, intelligent and helpful when it comes to my insurance needs. He provides me with options but without pressure, so I'm very comfortable when talking to him. Recently we discussed my present coverage to determine if there were any deficiencies or areas that needed tweaking in these challenging times. He offered options to better protect my assets as well as tools to help reduce insurance costs in other areas. I'm very happy with Wade Au and State Farm!! read more

Wade and his dedicated team have always gone above and beyond for us. I was recently stuck out of state and he came through and helped with a tow reimbursement. He made it so easy that I could hardly believe it! If you're looking for someone to take care of you, look no further. Wade's the man! read more

I've been with State Farm Insurance for many, many years and only have great experiences to speak of! We moved states two years ago and we immediately found our local State Farm Insurance agent and made an appointment right away. Wade and his office got us set up with everything we needed in a snap, and at great rates! He communicates great and has responded to calls and emails in a flash! read more

My husband was recently involved in an auto wreck that completely totaled our car and where the other party's insurance company accepted responsibility for the collision. Although State Farm had no claim to process for this accident, Wade and members of his team were readily available in promptly providing my husband sound advice in helping him deal with the other party's insurance company to ensure that he was treated fairly. Wade and his team also helped my husband choose the appropriate coverage levels for our replacement car. We highly recommend Wade and his team for all your insurance needs. read more

Wade and his team are excellent. They figured out the best insurance options for us. My husband and I met with Wade in his office and he explained everything. Wade and his team are very responsive and got our insurance policies setup quickly. We highly recommend Wade Au and his team! read more

We always get very good service from Wade Au's office. The representatives are friendly and helpful.

Now that I'm "disabled/retired" I think it's fair that I can be pretty unbiased on reviews of agents. Wade and I go way back. Wade is one of the most soft spoken, kind men I've ever met. If I lived on the other side of town, he would be my agent. Great office staff, come see them in their new office! I'm a retired GM that worked in the disaster industry for around 20 years. I have State Farm. I've processed thousands of claims in my life, with more carriers than I can count. Take it from me. read more

Wade Au's office is always helpful. I recently sold my 2nd car, and their office provided me all the steps that were necessary to protect our family from a liability perspective. read more

Very helpful team. Wade has been great at explaining insurance and how much is needed. I feel we really are in good hands.

Wade is one of the good guys. He works hard for his clients and is pragmatic in his approach. I have had a really good experience working with him on the commercial side as a small business owner. I also really like the small family owned business type feel that his office has despite being part of a larger corporation. Five stars for sure! read more

Wade is a great insurance agent! I used to work with Wade and Kavita and still choose them as my insurance agency. I haven't found a more personable and understanding agent who will take the time to listen to your needs. read more

Wade Au and his team are -- in a word -- great! I like State Farm because the agents are almost always courteous and professional, and Wade is no exception. Moving is such a hassle, but Wade made things very simple for me. When needing to transfer policies from CA to WA, he made things smooth as butter. He is responsive and timely -- no call is ever missed and emails are always responded to quickly. Let's face it. Insurance isn't one of the things you like to have to think about, but making sure your cars, home, and life is protected is something that can weigh on you. I couldn't have picked a better agent. Thank you Wade, Kavita, and team! 19 stars!! (They only let me give five.) read more

Thank you Wade for speedy claims great rates and professional customer service. I've been a loyal customer for many years I recommend Wade and State Farm highly read more

Wade and Deanna are wonderful. They help you think ahead to things you wouldn't have considered, and make recommendations that are best for you and your family. Deanna is always just an email or phone call away when any questions arise. They offer very personable service, putting their clients first. read more

Worst Customer Service Ever! I called and left Wade several messages. It took him over 3 days to finally pick up and then he was short with me on the phone and didn't want to talk to me. I would never in my life recommend Wade for car insurance. Worst Customer Service, if your looking for a professional caring insurance agent, keep looking. read more

Anyone needing a new insurance office or agent this State Farm insurance office is Awesome! Helpful, informative, knowledgeable and friendly. Give them a call or stop by. People in Camas its right around the corner read more

I can't say enough good things about this team. Everyone is so helpful and if you need them to go over information with you they'll sit and do it. Even the mundane and tedious stuff. Thank you!! read more

I decided to call Wade based on the excellent reviews here. Boy, I wasn't disappointed. Wade is very knowledgeable and personable. He took the time to answer all of my questions and explain further why certain options would suit my family's needs better. I would definitely recommend him! read more

My girlfriend who is a single mother on limited income got called into Wade's office to "review" her insurance today. She currently has auto, rental and term life insurance with Wade. Wade went through her personal assets and income with her. She has a 16yr old son. Rents an apartment and at the end of the month has less than $400 income to use for various expenditures like clothing or car expenses or even a 401K. Wade worked hard to get her to apply for whole life insurance and drop her term insurance. Here is a lady that works from check to check and Wade wanted her to commit to a four hundred dollar payment for 20yrs. I thought Wade was doing the used car salesman routine with her and basically trying to sell her insurance she really can't afford nor, need. read more

Just switched to Wade, glad I did. Great help with my insurance needs.

I recently had my car burn in a grass fire while I was in central Oregon. The claims process was simple and fast. Wade's office contacted me on the following Monday after the "weekend burn" to ensure everything was going well with the process. Thanks guys. read more

Yelp friends, isn't the true test of any business what happens and how they treat you when you have a problem and have to utilize their services (in this case, to submit an insurance claim)? Hint: the answer is yes. Camas and Vancouver had just been clobbered with the snowstorm the night before. I, feeling completely impervious to the treacherous road conditions because I had brand new snow tires, headed out on 192nd and through the green light at 34th. Unfortunately, the driver pulling up to the intersection at 34th and 192nd was not so well-equipped. I watched in horror as his BMW slid across the lane and into the passenger door of my vehicle. We quickly exchanged information, and as I continued my drive down 192nd towards 20th Ave, I had a thought to pull into the parking lot of Wade's office. Wade had a staff member in the office, who worked with me and the State Farm claims folks to quickly get my claim submitted. I left less than 20 minutes later knowing that I had been and would be taken care of. THAT is precisely why I choose Wade Au. He is the best and has the sense to assemble around him staff who reflect his high standards. read more

I highly recommend Wade and his team! He is so kind and helpful and willing to go the extra mile to help his clients. Everyone we have spoken with at the office is also very courteous and they make things so easy for you. I'm so glad Wade is our agent and we feel like we are in very good hands! If you're looking for an agent, look no further! read more

I have been a client of Wade Au's office for almost 10 years, and State Farm for 22 (my husband for even longer than that!), and wanted to express my high level of satisfaction with the service provided by State Farm and Mr. Au's office. I was in a car accident with my 3-year-old son the first week of January. We were hit by someone who ran a red light. Fortunately, both of us were just fine, and my car, while damaged, was not totaled out. Both the State Farm claims line and my agent were extremely helpful in streamlining the process. My car was towed to my body shop of choice and State Farm was direct-billed. I received a rental car the very next day that met the needs of myself and my family. Both Mr. Au's office and the claims office contacted me personally to make sure I was okay and that the process was moving efficiently. The claims adjuster looked over my car in less than 36 hours and I will finally be able to pick it up from the body shop tomorrow as scheduled. The phone claims department took care of filing a claim on my behalf with the other driver's insurance company for my deductible and rental car costs, and I have already been reimbursed for the deductible. The rental car costs will be paid directly by the other insurance company. No out of pocket costs for me!! From the agent to the claims partners, I couldn't have had a better experience (considering it was a car accident after all). I would highly recommend State Farm and Wade Au for your insurance needs. read more