We decided to end our relationship with Ben Losin of Schulte Insurance after repeatedly struggling…read moreto reach him for assistance with our medical insurance. While he was initially usually attentive, over time it often took several days for calls and emails to be returned, which made navigating our coverage increasingly stressful. I had shared my health issues with Ben so he was aware of my condition, which made timely and clear communication especially important. Despite this, he consistently preferred phone conversations over providing written responses to important insurance questions. We explained that having information in writing was essential for us to reference later, but this request was not accommodated. This left us feeling uncertain and raised concerns about why written communication was avoided. The challenges became even more apparent as my husband's coverage grew more complex. Instead of guiding us directly, Ben encouraged us to contact the insurance company ourselves. Without a full understanding of the intricacies of the plans, this process became frustrating, time-consuming, and stressful, especially since we had engaged an insurance representative specifically to help navigate these issues. We hope our experience can serve as a caution to others so that no one else faces similar difficulties.

Friendly, knowledgeable, helpful - totally great and easy to work with, I love family businesses!…read moreThank you so much!

John came out to my home and gave me great advise and took care of my issues starting Medicare,…read moregetting supplemental health insurance, prescription plan. He's also helping me roll over my retirement fund. Top quality services.

Awesome service. Angela was very helpful despite it being during a very busy season. She was very…read morethorough in her explanations and follow through.

These guys really make things difficult if you've had an accident. They require a claim loss report…read morethat takes a long time to request. I recommend not wasting your time. Other insurers, like Geico, can pull the information directly from nexislexis. Not sure why aloha west can't do that.

Aloha is super helpful with any questions we had to make sure my mom's house was insured with the…read moreright coverage. Kelly and the team always answer every question with such patience and knowledge and we always feel taken cared of. Thank you to the team!

Aloha! Was a great…read morecompany until Scott Purdy retired. Then they were bought by some national company - going downhill ever since... After weeks of back & forth (I kept saying we do not need $600k personal item coverage), one of their agents gave us the wrong coverage on a rental we own in Oceanside. Their mistake cost us an extra $3.5k annually. We finally changed HOInsurance, and then they finally noticed the error and wanted our business. Too bad they were great for 20+ years...

GREAT SERVICE! Recommend this Insurance Agency to All. I do NOT Like the Insurance Industry and…read morewhat it stand for But, being that the Law Requires, HATTER, WILLIAMS & PURDY AGENCY Is Stellar.

I found Marc because I needed some help with Covered CA enrollment, and I'm really glad I did…read more Marc was super nice, very helpful, and patiently walked me through things (actually did much of the work for me). Dealing with the complexities of our healthcare system is definitely challenging, but Marc made it easy for me. I would definitely recommend Marc, and although dealing with insurance isn't my favorite thing to do... I will enjoy working with Marc again. Thanks Marc!

Sorry for the delay, Mr. Thompson but I do not get on the computer much, and don't do much online…read morestuff anymore....it took me some time to research this and possibly more time than it is worth, so here we go......my comment was based on the State of CA website that has Marc's license effective date as 06/06/2018. It appears that there were Yelp reviews prior to his license being active, but they have been removed. It is my belief that Marc was a teacher at la costa canyons high school before he got is license, as the Voice of San Diego attests to. As with anything in life, I recommend that buyers do their research and take responsibility for due diligence. That is what I always told my Marines, and live by that today. https://interactive.web.insurance.ca.gov/webuser/LIC_STS_UTL.GET_LIC_DETAILS?P_IL_LIC_NBR=0K88969

I had the best help with Asher from State Farm he was nice polite and very helpful I would…read morerecommend having him help you with questions Michelle Druhot

Excellent customer service from Asher! Very helpful, knowledgeable and professional! I highly…read morerecommend him for anyone needing auto/truck insurance as he made the process very quick and well priced!

Fast, friendly and responsive. Very fortunate to get help from Nicole. Top notch company with…read moregreat customer service. Do not hesitate to go to Ken May for your insurance needs.

I had a great experience with this company. Was with another company for years and the agent was…read moreimpossible to get a hold of. Then when I finally did, she acted like she was too busy to help me. So when my insurance went up I called Ken May and they were so nice and way cheaper than the other company for the same insurance. When my sister told me that her company checked every year for the cheapest insurance for her, I was sold. Thanks

Krystle Tsai was amazing from the beginning and throughout the process. She is patient and…read moreincredibly responsive. I understand I can be a difficult client; but nothing seems to bother her. She is knowledgeable, caring and actually deserves a 5+!

Considering the ever-changing Medi-care landscape, the complexity of government policy, the…read moreconfusing pricing models of the supplemental insurance market offerings, is it any wonder how confusing the choices may be for America's seniors? Is it any wonder that the barrage of enrollment mailings and dreaded enlistment calendars leave senior's only bundles of worry and few answers whilst making critical plan choices for their own healthcare and the care of their life partners? I want to shout out a LOUD call of GRATITUDE to the team of Auerbach & Gussuin for their knowledge, professionalism, and courtesy! To say they made the process of Medicare-supplemental planning a breeze is a true understatement. Understanding the clients' individual needs, professional follow up messaging, guidance in plan alternatives and simplifying price points were just the beginning of my experience with Ms. Cassie Shores. I have a critical preexisting condition, staying with my healthcare team was a must. Ms. Shores and the A&G team made that possible by finding the perfect supplemental plans matching my healthcare providers requirements. I will forever be grateful for Cassie's personal touch in attention to detail, care and guidance. Thank you!!! Listen up seniors and anyone seeking healthcare individual planning guidance, this enterprise is second to none!

if there was a zero star that is what jill harris's farmers insurance agency would get from me. i…read morehave been with her for 15 years for homeowners insurance and this year 2026 she raised my insurance rate by $1,000 a month now my homeowners insurance is more than my monthly house payment. unreal but thats ok i just cancelled karma is going to get you!

Terrible communication I've always had to call two or three times to get through to somebody when I…read moreask for something to get done takes them u three or four times for me to call to get it done. On their outgoing message says will return your call within 24 hours I've never experienced an it's always been 48 to 72 hours or no call back at all. I finally had to request to be switched to a different agent

Working with John has been an absolute pleasure. He has done an excellent job selling me insurance,…read morealways ensuring I was well aware of all my options as well as what I was signing up for, and saved me a considerable amount of money on my monthly payments! On top of that, he provided an exemplary customer service to go along with all that. I would definitely recommend John to anyone looking to get a great deal on vehicle and/or rental insurance, and I have already done so to colleagues who have been equally impressed when working with him.

John is a wonderful person, extremely helpful and professional. We just switched all our policies…read moreover so that we could work with him, after discovering that our former agent did not have us covered properly. We now have better coverage and are saving money! I have already referred clients to John and will continue to do so. I highly recommend John for all your insurance needs.